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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
December 30, 2019
First time car shopping The employees were very helpful and friendly. The salesperson we worked with was very knowledgeable and did his best to help us while doing the work o The employees were very helpful and friendly. The salesperson we worked with was very knowledgeable and did his best to help us while doing the work of several other employees who were off for the holiday season. More
by redrobblaze
December 30, 2019
I have never had a bad experience with this dealer . . . and this is the fourth car I have leased from them. They are always helpful and honest and work hard to provide value to their customers. . . . and this is the fourth car I have leased from them. They are always helpful and honest and work hard to provide value to their customers. More
by suuann
December 30, 2019
Great Job I've purchased two vehicles form this dealership and it was a breeze both times! The staff is always friendly, knowledgeable and helpful. Thank you ag I've purchased two vehicles form this dealership and it was a breeze both times! The staff is always friendly, knowledgeable and helpful. Thank you again! More
by sisaacs41
Employees Worked With
Devin Means
December 30, 2019
Great Everything went smoothly! I moved here for california and they made everything so easy as far as renewing my leased car and getting into a new one. Everything went smoothly! I moved here for california and they made everything so easy as far as renewing my leased car and getting into a new one. More
by DANEYSSE DANIELS
Verified CustomerDecember 29, 2019
The Most Comfortable Car Buying Experience. I had some anxiety going into the process but Ken K. was friendly, helpful, jovial and kind. Honestly, he made the entire experience worth it for me. I had some anxiety going into the process but Ken K. was friendly, helpful, jovial and kind. Honestly, he made the entire experience worth it for me. I wasn't sure what I wanted and he walked me through the leasing process, had me.test drive a couple vehicles and helped me settle on the best vehicle for me and my family. The atmosphere at Metro is bright and energetic. I'm glad that I chose this dealership. More
by ayanafakhir
Employees Worked With
December 29, 2019
Scott is the best! This is the seventh vehicle we have purchased at Metro Toyota and I have dealt with Scott, the Service Manager almost every time I have brought one of This is the seventh vehicle we have purchased at Metro Toyota and I have dealt with Scott, the Service Manager almost every time I have brought one of my vehicles for scheduled maintenance. He is always friendly, knowledgeable, professional and most of all personable. I always know that he will be honest and give me the low down on what is going on with my car. I highly recommend Scott for all my service needs. More
by MUIMAL96
Employees Worked With
Other Employees :
Gary "CAP" Capper, RICK ZAMBRANA
December 29, 2019
We purchased a RAV4 hybrid limited from Robert S. From the moment we walked into the dealership, we felt like family. Robert listened to our needs/wants in a car and found the perfect vehicle for our fami the moment we walked into the dealership, we felt like family. Robert listened to our needs/wants in a car and found the perfect vehicle for our families needs. Barry in management also took the time to make sure our car buying experience was a positive one. I highly recommend Metro a Toyota and will be back in the future! More
by JessicaD
December 29, 2019
Quick and easy This was the first time I was buying a car, new or used, and Metro Toyota had a used Chevy Camaro that I wanted to check out. Cap was super friendly a This was the first time I was buying a car, new or used, and Metro Toyota had a used Chevy Camaro that I wanted to check out. Cap was super friendly and knowledgeable about the Camaro even though I know that the dealership specialized in Toyotas. The buying process was faster than I thought it would be and he guided us through the process well. In the future, I would definitely come back if I were looking to get a Toyota. More
by rogerx
Employees Worked With
Gary "CAP" Capper
December 27, 2019
Best birthday present ever I appreciate the no pressure sales of Metro Toyota. The salesman was friendly and knowledgeable of the vehicle we purchased. The owner of the family r I appreciate the no pressure sales of Metro Toyota. The salesman was friendly and knowledgeable of the vehicle we purchased. The owner of the family run business came over to make sure we we completely happy with the entire process. I don’t know why anyone would go anywhere else. More
by wnoble59
Employees Worked With
Other Employees :
Mark Bella, Christopher Lombardo
December 26, 2019
Tire warning light came on. Brought vehicle in to make sure no issues. Thankfully no problems. Will be back next year for next check up. Brought vehicle in to make sure no issues. Thankfully no problems. Will be back next year for next check up. More
by lyhage
Employees Worked With
Sarah Byrne
