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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
October 02, 2019
Routine Service Service rep was helpful, courteous and very competent. Order was promptly written up and vehicle delivered on time as promised. This kind of service Service rep was helpful, courteous and very competent. Order was promptly written up and vehicle delivered on time as promised. This kind of service deserves a repeat visit. More
by stt5fz
Verified CustomerEmployees Worked With
October 02, 2019
Brakes Took my car for break service and they ended damaging my plate when they took the car for a wash, bending my plate in half blowing the screws and the Took my car for break service and they ended damaging my plate when they took the car for a wash, bending my plate in half blowing the screws and the service rep was not able to give me an answer on the spot stating the manager service will get in touch with me since was out of town until next week, no one called me I ended calling and the manager was so rude, stating a bend plate will not affect my car, I got new plates a week prior to brought my car for the service More
by NYFIRE0
Employees Worked With
October 02, 2019
Usual excellent service Friendly professional employees, great service, repairs & work you can depend on . Service is always on time. I especially appreciate my car being was Friendly professional employees, great service, repairs & work you can depend on . Service is always on time. I especially appreciate my car being washed. Maggie is an excellent person to work with. More
by kack4_larry
Employees Worked With
Maggie Colan
October 02, 2019
Looking for a lease Devin was so nice and helped me get a good deal on my Toyota. Love the rav4. Thanks again Toyota for the service and will recommend Toyota to others. Devin was so nice and helped me get a good deal on my Toyota. Love the rav4. Thanks again Toyota for the service and will recommend Toyota to others. I looked at other dealerships and Toyota gave me a fair lease price. Looking forward to driving my rav4. More
by MMEOM55
Employees Worked With
Devin Means, Christopher Lombardo
October 02, 2019
Best car buying experience I've ever had I'd been looking for a used car to replace a car which is nearing the lease end. I decided on make and model. Metro had what I was looking for so I st I'd been looking for a used car to replace a car which is nearing the lease end. I decided on make and model. Metro had what I was looking for so I stopped in to check it out. I was met by Gary "Cap Capper. From the beginning he was honest and up front with everything. I was treat with the utmost respect. I feel I received the best deal on the car and repairs to the used car were done with out hesitation. I would highly recommend Gary and the entire dealership to all! More
by vitacop0244
October 02, 2019
Great! I have nothing bad to say . The waiting area is nice. The employees are very nice. I do see that there is a lot of turnover. I used to see some I have nothing bad to say . The waiting area is nice. The employees are very nice. I do see that there is a lot of turnover. I used to see some of the same people. But the training of new staff is good because I leave with the feeling that I received quality service. More
by deb.winston
Employees Worked With
Don’t remember
October 02, 2019
Quick, effective, and thorough Excellent personel Suzi Loree and Billy (salesperson) Everything was done in a timely mannerand vehicle was prepared and ready. Whole process about 1 Excellent personel Suzi Loree and Billy (salesperson) Everything was done in a timely mannerand vehicle was prepared and ready. Whole process about 1 1/2 hours Great More
by JAMESPETITTO
Employees Worked With
Other Employees :
Billy Delancey, Christopher Lombardo
October 02, 2019
Very satisfied Unlike any car buying experience we ever had, credit to Sam and the whole organization. Well done! Made you feel like family. Highly recommend this d Unlike any car buying experience we ever had, credit to Sam and the whole organization. Well done! Made you feel like family. Highly recommend this dealership. More
by NAKOMA166
October 01, 2019
Happy Very satisfying treatment and the best deal for sure, thanks for your help Ken, we'll be back, 😁 I'm so happy with my rav4 ?? Very satisfying treatment and the best deal for sure, thanks for your help Ken, we'll be back, 😁 I'm so happy with my rav4 ?? More
by VERITO
Employees Worked With
October 01, 2019
Amazing Staff! Jim and Barry were so helpful from the moment I walked through the doors and until I drove off with my new leased car! They founded me better deals an Jim and Barry were so helpful from the moment I walked through the doors and until I drove off with my new leased car! They founded me better deals and incentives than what I first walked in with and i couldn’t be happier! I would highly recommend Metro Toyota ! More
by Nathalie G.
