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Victory Toyota of Brook Park
Brook Park, OH
7,551 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,551 reviews
January 03, 2019
Disappointed This Time I always use MetroToyota for service. This time service damage my car. The right side was damaged.. I tried to resolve the issue with the sales rep. I I always use MetroToyota for service. This time service damage my car. The right side was damaged.. I tried to resolve the issue with the sales rep. I ended up submitting a complaint and situation was fairly handled. More
by michele.heath
Verified Customer
January 02, 2019
Great experience !!!! They all worked with me !!!! Pleasant experience!!! All worked with me as a joined group !!!! Verry happy customer!!! Will be back !!! Thank you !! Love my car, also love the colo Pleasant experience!!! All worked with me as a joined group !!!! Verry happy customer!!! Will be back !!! Thank you !! Love my car, also love the color !!! Also have to say Kosta went through all the safety issues in the new car !!!! Verry happy !!!!! More
by Miketinataradave2021
January 01, 2019
Great Experience! Salesmen were very honest, knowledgeable, and easy to work with. Other dealerships we visited had some level of shadiness to them, but that was not fe Salesmen were very honest, knowledgeable, and easy to work with. Other dealerships we visited had some level of shadiness to them, but that was not felt here. More
by Toveyb
Employees Worked With
Kosta Papagianis
January 01, 2019
Tire Rotation My service was done quick and effectively. I would recommend Metro Toyota for fast and reliable service. I was told exactly how much it would cost a My service was done quick and effectively. I would recommend Metro Toyota for fast and reliable service. I was told exactly how much it would cost and what was needed to be done. More
by GARYPALAZZO65
Employees Worked With
Gary "CAP" Capper, Jim Campo, Maggie Colan, Stephanie Talbot, Sarah Byrne
January 01, 2019
AWSOME!!! Excellent customer service from start to finish. Kosta was wonderful to work with. Actually the entire staff was wonderful! Overall excellent experi Excellent customer service from start to finish. Kosta was wonderful to work with. Actually the entire staff was wonderful! Overall excellent experience! Wonderful THANK YOU! More
by CAPONEROK30
December 31, 2018
5000 scheduled maintenance Everyone is so friendly. Clean & bright facility. Waiting area offered beverages and snacks. My wait time was listed as an hour but 20mins later I was Everyone is so friendly. Clean & bright facility. Waiting area offered beverages and snacks. My wait time was listed as an hour but 20mins later I was on my and my car was washed. Love it! More
by KANDITHEQUEEN
Employees Worked With
Sarah Byrne
December 31, 2018
Routine check up Was there for a routine check up but got to meet Tony from the Auto Sales team. He walked me through all the cars on the showroom and patiently answe Was there for a routine check up but got to meet Tony from the Auto Sales team. He walked me through all the cars on the showroom and patiently answered my questions. My car lease is up next April so this was very helpful to me. More
by MARYANN.SULLIVAN
Employees Worked With
December 31, 2018
Good place to buy a car Happy with my new 2018 rav4 xle. I wish they had my favorite black color but I settled for the silver instead which is still nice! Happy with my new 2018 rav4 xle. I wish they had my favorite black color but I settled for the silver instead which is still nice! More
by MEHWISHBUKHARI
December 30, 2018
Service Annual service suggested. Talked about next service package. Will get it when time comes great response with any question. Will alwys come back. Than Annual service suggested. Talked about next service package. Will get it when time comes great response with any question. Will alwys come back. Thank you. More
by steve.fedorko
Employees Worked With
Maggie Colan
December 30, 2018
Very happy I found them very nice everything was great and clear, the saler I met is very kind and friendly person he help me alot to learn the new features on a I found them very nice everything was great and clear, the saler I met is very kind and friendly person he help me alot to learn the new features on a new toyota Camry2019. More
by qahadi99
