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Victory Toyota of Brook Park
Brook Park, OH
7,551 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,551 reviews
December 29, 2018
Bought a Camry We were in the market for a used Camry and found a perfect match at Metro Toyota. The only thing...we never dealt with them before. Thankfully, we got We were in the market for a used Camry and found a perfect match at Metro Toyota. The only thing...we never dealt with them before. Thankfully, we got to work with Cap (Gary Capper). He had to deal with 4 different family members over the period of a week and he was incredible. Patient, professional, knowledgeable and so caring! We will definitely be back to buy from Cap!! More
by Puma
Employees Worked With
Gary "CAP" Capper
December 29, 2018
Cap was professional and I enjoyed doing business with him. I give Cap and Metro Toyota 5 stars because they listened to our needs and helped us find the right car for us. I am pleased with our decision and wou I give Cap and Metro Toyota 5 stars because they listened to our needs and helped us find the right car for us. I am pleased with our decision and would recommend Cap to others looking for a new car. More
by Sammie
Employees Worked With
Gary "CAP" Capper
December 28, 2018
Awesome! Excellent! Keep up the great work! Friendly,helpful Friendly, courteous, and helpful! Keep up the great work! Service with a smile! A great place to buy a vehicle! Great waiting room! I shall return! Friendly, courteous, and helpful! Keep up the great work! Service with a smile! A great place to buy a vehicle! Great waiting room! I shall return! More
by JONATHAN.REAZE
Verified CustomerEmployees Worked With
December 28, 2018
replacement key With no competition to keep prices in check you charged me over 250 dollars for a replacement key. Employees were nice, facility is very clean. With no competition to keep prices in check you charged me over 250 dollars for a replacement key. Employees were nice, facility is very clean. More
by jvasis02
Employees Worked With
Sarah Byrne
December 28, 2018
Got me in & out quickly When I went to book my service appt on Dec 27, there were no openings until Jan 3. My headlight was burnt out & I explained my situation to the servic When I went to book my service appt on Dec 27, there were no openings until Jan 3. My headlight was burnt out & I explained my situation to the service person who then found a time slot for me on the 27th in the morning. I truly appreciated her & Metro for going above & beyond to help me out! More
by RS
Employees Worked With
December 28, 2018
Very efficient at This was my first experience with your service department. I was impressed with how efficient your system is. I was met by an attendant when I drove This was my first experience with your service department. I was impressed with how efficient your system is. I was met by an attendant when I drove in. They walked me over to a person that listened to what I needed looked at. The first issue he took care of himself. He walked to my car I explained what was going on and after a few seconds he fixed the problem. Then my was taken to the bay for repair. I comfortably waited in the customer lounge. The coffee was great and short wait went by quickly. When the work was complete the attendant found me and explained in detailed what was found and repaired. It was a very good experience. More
by ricweb71
Employees Worked With
I am sorry I did not note the names of the people I dealt with. I will next time.
December 27, 2018
A happily returning customer This is the 2nd car I purchased from Sam. He is a patient and thorough salesman. Sam clearly explained all features and benefits of the 4Runner I was This is the 2nd car I purchased from Sam. He is a patient and thorough salesman. Sam clearly explained all features and benefits of the 4Runner I was interested in. Furthermore as a long time customer of Metro Toyota, each person from sales, to management, to finance makes it clear they appreciate the customer and put their interest first. I strongly recommend both Metro Toyota and Sam for your car buying needs! More
by Harry
December 27, 2018
Gary CAP Capper Gary was awesome show me how to use all the new features in my Corolla. He was great with all the paper work. Very happy with my experience at Metro. Gary was awesome show me how to use all the new features in my Corolla. He was great with all the paper work. Very happy with my experience at Metro. More
by jackie
Employees Worked With
Gary "CAP" Capper
December 27, 2018
good service with no run-around I was able to get service the second I walked in and proceed through the car buying process with out much lets talk to my manager bs. I was able to get service the second I walked in and proceed through the car buying process with out much lets talk to my manager bs. More
by MICKEYCOVINGTON
December 27, 2018
Service exceeded my expectations The team at metro Toyota treated me like family. It started with me leaving Barry the owner a voicemail stating that I was looking to purchase a Tundr The team at metro Toyota treated me like family. It started with me leaving Barry the owner a voicemail stating that I was looking to purchase a Tundra for my husband’s Christmas present and needed to move rather quickly. I stopped by the dealership thirty minutes later. He had retrieved my message and assigned Kosta, a salesperson to work with me. Kosta and Barry made me feel welcomed even though I had interrupted their holiday party. Kosta was patient showing me multi trucks which included a drive around the lot. I found the perfect truck and picked it up a few days later. Kosta offered to come in on his day off to deliver the truck anywhere I wanted to take part in the surprise for my husband. They threw in a red bow and lunch bag. My husband LOVES his new truck and we plan to have it serviced at Metro Toyota. More
by JOHNSOV2
