Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,561 reviews
December 12, 2018
Service is great , only problem I have is I never get the free wash when servicing the car do to the temperature as I had with Brunswick Auto Mart in the past. , only problem I have is I never get the free wash when servicing the car do to the temperature as I had with Brunswick Auto Mart in the past. More
by GSEF17
Verified CustomerEmployees Worked With
Sarah Byrne
December 12, 2018
Great Visit Was a simple 50,000 mile maintenance visit, the they did a great job of keeping it just that - simple. Was out of there in less than an hour, and the Was a simple 50,000 mile maintenance visit, the they did a great job of keeping it just that - simple. Was out of there in less than an hour, and the prices are pretty good. This is the only reason I'm still keeping up with my car's maintenance. More
by dkadilak
Employees Worked With
I don't remember names.
December 12, 2018
Oil change I think the price for an oilnchange was a little high. I wish they sent out more coupons to people so that the price isn’t so high. I think the price for an oilnchange was a little high. I wish they sent out more coupons to people so that the price isn’t so high. More
by CROSSCONTRY06
Employees Worked With
December 12, 2018
Service we were charged $50.00 for an oil change and that is absolutely ridiculous. Also, they did not wash the car, said it was to cold which it wasn’t. I wo we were charged $50.00 for an oil change and that is absolutely ridiculous. Also, they did not wash the car, said it was to cold which it wasn’t. I would not recommend this service to anyone. More
by SALANDROSE
Employees Worked With
December 12, 2018
quik and easy no pushy salesmen listened to me and let me decide no steering real pros rom tehe internet lady to the finance guy it went smoothly no pushy salesmen listened to me and let me decide no steering real pros rom tehe internet lady to the finance guy it went smoothly More
by g.gulak
December 12, 2018
Six month check on new car Six month check up and tire rotation.everything went well. Service took about one hour. Car wash was not operating.i would recommend service dept to m Six month check up and tire rotation.everything went well. Service took about one hour. Car wash was not operating.i would recommend service dept to my friends More
by JOHNWERLE
December 11, 2018
Great service - complete confidence in this dealer I've always found Metro Toyota to be phenomenal with their service area. Everyone is professional, courteous, and kind. The service quality is s I've always found Metro Toyota to be phenomenal with their service area. Everyone is professional, courteous, and kind. The service quality is spectacular. Toyota needs to figure out a way to reduce the costs of parts; although, this is the first time I've had to pay for parts since I bought the car in 2012. More
by WOT
Employees Worked With
December 11, 2018
Great Customer Service This was my first visit to the service center. Everyone was helpful. I liked the drive-in/drop -off routine. I was very satisfied and plan to return This was my first visit to the service center. Everyone was helpful. I liked the drive-in/drop -off routine. I was very satisfied and plan to return for future maintenance needs. More
by kcorbett
Employees Worked With
December 11, 2018
Always a great experience Always friendly, efficient, and accurate. I'm on my third car from Metro Toyota and i'm a customer for life, now. Great people and great cars! Always friendly, efficient, and accurate. I'm on my third car from Metro Toyota and i'm a customer for life, now. Great people and great cars! More
by sgb1969
December 11, 2018
Exceptional service. These people went above and beyond, with special mention to Gary "CAP," Capper. We were lucky to find a good selection of cars on the lot ,with good These people went above and beyond, with special mention to Gary "CAP," Capper. We were lucky to find a good selection of cars on the lot ,with good deals, and service and attention to detail in regards to making sure the car was road ready for us and that we would be happy with the car we chose.. Nancy and Glenn More
by NANCYKR1
Employees Worked With
Gary "CAP" Capper, Jim Campo
