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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,561 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,561 reviews

November 02, 2018

Service for Rav 4 I always receive good service at Metro Toyota. Service team is always courteous and helpful. They are helpful if I have questions or concerns of any More

by WSZCZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Nov 03, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind words. We appreciate your feedback!

November 02, 2018

Always a Great Experience I have been buying my last three cars from Metro Toyota. I have never been pressured into buying a car or service I didn't feel comfortable in spendi More

by Silverbabe3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Nov 03, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your great review... and the 5-stars! We appreciate you sharing your experience. Thanks again for choosing Metro Toyota. We hope you are enjoying your new ride!

November 01, 2018

Best customer service ever! Metro Toyota is best in car sales, automobile service and customer service. They treat all customers equal and aim to keep you as a customer and not More

by rodrigo7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Talbot, Sarah Byrne
Nov 01, 2018 -

Victory Toyota of Brook Park responded

Thanks Rodrigo7!! We appreciate your kind words and the 5-stars! We are happy you had a great experience with our Service Department and would like to thank you for choosing Metro Toyota! You're the best!

November 01, 2018

Easy and informative Tony easy to work with. Enjoyed my car buying experience with him. Usually I don’t. So this was a nice change from my past experiences. More

by Diane4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Victory Toyota of Brook Park responded

Thank you for the nice review! We appreciate your feedback and hope you are enjoying your new Toyota!

November 01, 2018

Fantastic I can’t imagine going anywhere else. Jeff has been my salesman for three cars. He is informative, talks to ME. He knows what I want in a car. Gets me More

by DONNATEAMAN@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry, Jeff Scharbach
Nov 01, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for the fantastic review! Jeff is great to work with and we are happy you think so too. We appreciate you sharing your car buying experience with us!

November 01, 2018

Great as alwaays I had an afternoon appointment and as always aa. very nice service man took care of me and his name was Dominic. Very friendly and when my car was r More

by CAROL1942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thank you Carol for your great, 5-star review! We appreciate you taking the time to share your experience. We are happy you were well taken care of for your Service visit! Dominic is great to work with. Thank you again for choosing Metro Toyota!

October 31, 2018

Satisfying Why do you have to make an appointment for a certain time to bring your car in when you have to wait all day to get it back? More

by joesed1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

Great service Friendly people who remember you and take good care of your car and respect your time. Always take care of any concerns and at an affordable price. Al More

by TOTH.RJ.ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thanks for the nice review! We appreciate your feedback. Of course we remember you... you are a part of our Metro Family! Thanks again!

October 31, 2018

“Cap” is the best! Been really pleased with every interaction with Gary! Will continue to come to Metro Toyota! This was our second time leasing and everyone was very he More

by Iheartsf59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for the great review! Cap is awesome to work with and we are delighted this is your experience too! We hope you are enjoying your new Toyota and sincerely appreciate you!!! Thanks again!

October 31, 2018

Helpfull and quick Edgar was very professional and helpfull. He addressed my concerns quick and gave me the information I was looking for, and went beyond my request in More

by MEFEREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Arevalo
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thanks for the great review! We appreciate your feedback. We hope you are enjoying your new Toyota.

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