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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,555 reviews

October 31, 2018

Satisfying Why do you have to make an appointment for a certain time to bring your car in when you have to wait all day to get it back? More

by joesed1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2018

Great service Friendly people who remember you and take good care of your car and respect your time. Always take care of any concerns and at an affordable price. Al More

by TOTH.RJ.ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thanks for the nice review! We appreciate your feedback. Of course we remember you... you are a part of our Metro Family! Thanks again!

October 31, 2018

“Cap” is the best! Been really pleased with every interaction with Gary! Will continue to come to Metro Toyota! This was our second time leasing and everyone was very he More

by Iheartsf59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for the great review! Cap is awesome to work with and we are delighted this is your experience too! We hope you are enjoying your new Toyota and sincerely appreciate you!!! Thanks again!

October 31, 2018

Helpfull and quick Edgar was very professional and helpfull. He addressed my concerns quick and gave me the information I was looking for, and went beyond my request in More

by MEFEREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Arevalo
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thanks for the great review! We appreciate your feedback. We hope you are enjoying your new Toyota.

October 31, 2018

Metro Toyota is THE BEST! I just purchased my third car with Metro Toyota and will definitely be back for my fourth when the time comes. Every experience there has been amazing More

by Nsklubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thank you for all the Metro love! We appreciate your kind words and the 5-stars! Thanks for coming back again and again, you are awesome! - Thanks again, Your Metro Family

October 31, 2018

Enjoyable car buy experience Kenneth Konopka, Devin, Jeremy and Chad were all very professional young men and made my car buying experience seem effortlessly and fun. I will gladl More

by WANNAHC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Rupert
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thank you kindly for the outstanding review! We are delighted you had such a great experience working with our staff! We hope you are enjoying your new Toyota, we appreciate you!

October 31, 2018

RobertoRrr I came to metro toyota in search for a new car, supe edgar answered all the questions that i had and showed me a few options.. after a while i chose t More

by RobertoRolon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind review! Super Edgar is pretty super.. and we appreciate you sharing your experience! Thank you for choosing Metro Toyota, we hope you are enjoying your new ride!

October 31, 2018

An excellent morning at Metro's Service De[p't I have purchased several Toyota Camry's at Metro Toyota. I have used their service department for years. I have never experienced a problem and my las More

by BASBUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Oct 31, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thank you so much for the awesome review! We appreciate your kind words for Stephanie and our Service Department! Thank you for coming back again and again... we are thankful for customers like you! You are amazing!

October 31, 2018

Amazing... as always! Had to turn in my lease. And, per usual, everything went smooth. This is my 6th or 7th car I've gotten from Metro Toyota. Robert, Chad, and Jeremy wer More

by dialysis22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thank you for the amazing, 5-star review! We appreciate you sharing your experience. Thanks again for choosing Metro Toyota, you are the best!

October 30, 2018

Maybe I didn’t like the fact that everyone car was clean except mine he put the floor matte in the trunk of my car and left it there I had to look for it an More

by TBEAVOGUI
Recommend Dealer
No
Employees Worked With
Other Employees : Maggie Colan, Stephanie Talbot, Devin Rupert, Sarah Byrne
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