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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,556 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,556 reviews

October 28, 2018

So quick and easy! Made the whole process a breeze! Nervous about my first purchase alone since college! They explained everything and made me really comfortable!! Especially with the finances aspect of More

by Rwhite46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thank you Rwhite46! We appreciate your 5-star review and we are thrilled you had an exceptional experience!

October 28, 2018

Great service and process Went to just look at a new car, process so smooth and accommodating bought the rav4 , very pleased . Salesman Robert Savonarola and manager Barry were More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thanks Michelle! we appreciate your feedback and are happy you had a wonderful experience with Robert & Barry, they are both great to work with! We hope you are enjoying your new RAV4!

October 27, 2018

service change, replace rear muffler and heat Shield Over all service was very good, Courtesy = 5 Timely = 5 Cost = 4 Parts order = 3 (delivery of parts took too long) Customer wai More

by APLAW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thank you for the feedback! We appreciate you!

October 27, 2018

Service Metro Toyota dealership and service department has always gone above and beyond. They are very honest I have no worries when I take my vehicle in for More

by KELBOWLERROG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper, Stephanie Talbot
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thank you kindly for your outstanding review! We appreciate you taking the time to share your experience! Thanks again for choosing Metro Toyota... you are AWESOME!

October 27, 2018

Nueva chr Fui a muchos otros dealerships pero no recivo un buen servicio, aqui SuperEdgar nos ayudo a conseguir el carro que necesitaba y con buen servicio! Mu More

by Toyota123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Gracias por sus amables palabras para Super Edgar y también para nuestro concesionario. Agradecemos que compartas tu experiencia. ¡Esperamos que esté disfrutando de su nuevo automóvil y gracias de nuevo por elegir a Metro Toyota!

October 26, 2018

Consistently excellent service As always my car service was excellent and efficient. Scott Barrier is a real asset to Metro Toyota and provides friendly professional care. Thank yo More

by OCEANCD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thanks for your excellent Service Department review! We appreciate your feedback. Thank you again.

October 26, 2018

Prepaid Service The prepaid service was provided as advertised. Care got thorough inspection, even windshield wipers were replaced as they were worn. I appreciate t More

by JFSMBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Maggie Colan, Stephanie Talbot, Devin Rupert, Sarah Byrne
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thank you for your 5-star review! We appreciate your feedback.

October 26, 2018

Waiting waiting They called me to pick up my car and when i arrived the car wasn't ready and the guy who had my paperworks even he didn't know where my car was. do More

by mollinstyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake Donnelly
October 25, 2018

Great Customer Service I liked the service that received from Gary Capper. Thank You for your help in getting a car for me and my family. Again Thank you. More

by newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Jim Campo
Oct 31, 2018 -

Victory Toyota of Brook Park responded

Thank you for your 5-star review! We are thrilled you had a great visit with "CAP" he is super to work with. We appreciate your feedback and want to thank you for choosing Metro Toyota.

October 25, 2018

Certified Pre Owned Deal I worked with Gary "Cap" today to make my first car purchase. The experience was easy and quick. Cap had so much knowledge about Toyota and I knew I More

by hwetzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Oct 31, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thanks for the great review & the 5-stars... We appreciate your feedback. Cap is great to work with and we're happy you had a wonderful experience. Congrats on your first car purchase and thank you for choosing Metro Toyota!

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