Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,559 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,559 reviews
October 02, 2018
First Time Leasing I recently leased a new 2019 Toyota. As a first time leasee, I was nervous about the process, and had SEVERAL questions. Tony was patient and answered I recently leased a new 2019 Toyota. As a first time leasee, I was nervous about the process, and had SEVERAL questions. Tony was patient and answered each one with ease. All of the staff I worked with that day were very welcoming, knowledgeable & friendly. I highly recommend Metro Toyota on Brookpark Rd. More
by Shannon_Fin
October 02, 2018
First time purchase was amazing! Our daughter purchased her first car yesterday since graduating college in May. We’re beyond happy with Metro and our salesman Robert. He couldn’t ha Our daughter purchased her first car yesterday since graduating college in May. We’re beyond happy with Metro and our salesman Robert. He couldn’t have been more patient, courteous and went above and beyond to get her the RAV4 she wanted. He spent time going over everything in the SUV before she left the dealership. Robert made purchasing her first car an amazing experience! More
by Khartman28
Employees Worked With
The owner of Metro came over and helped with the purchase also. , Jim Campo, Robert Saponari
October 02, 2018
Fabulous as always! I have been purchasing and leasing vehicles from Metro Toyota for years (don't want to admit how long. I leased a used Lexus a few years ago (still T I have been purchasing and leasing vehicles from Metro Toyota for years (don't want to admit how long. I leased a used Lexus a few years ago (still Toyota family) but continue to service it at Metro Toyota for the quality of their service department and the better pricing than the Lexus dealers. They always know what needs fixing, and only fix what needs fixing and don't ever try to sell you on things you don't need. In two words, Honesty and Integrity, is what I love about Metro Toyota. That is why I live up to their tag line and always send my friends to Metro! More
by MetroToyota's#1Fan
Verified CustomerOctober 02, 2018
Metro Toyota is great Quick, easy 30,000 mile service at Metro Toyota. Thank you to Mike Hana! I will be back for the 35,000 mile service. Cheers! Quick, easy 30,000 mile service at Metro Toyota. Thank you to Mike Hana! I will be back for the 35,000 mile service. Cheers! More
by jackthet
Employees Worked With
October 02, 2018
Professional family environment This dealership is unlike any other. Everyone has a smile on their face and make sure you are taken care of. Barry got me my car in a few days (they d This dealership is unlike any other. Everyone has a smile on their face and make sure you are taken care of. Barry got me my car in a few days (they did not have my color combo in stock). The price was where I wanted to be. Ken got us in and out of the finance office in record time. Yacek brought me and my husband Chinese food to eat while we waited to sign paperwork. I feel as if he could be my own son. Don't waste time going anywhere else, go see the awesome staff at Metro Toyota. You will not be disappointed. More
by PolskaPrincess
Employees Worked With
Other Employees :
Ken Proctor, Rich Holiday
October 01, 2018
Very good and different. Experience was good from initial enquiry to final purchase. Staff were very accommodating and helpful. Whole process was within 24 hours and was hassl Experience was good from initial enquiry to final purchase. Staff were very accommodating and helpful. Whole process was within 24 hours and was hassle free. More
by KOJOED
October 01, 2018
Simple Sunday Transaction with SuperEdgar10! Our lease was up and we decided to go to a dealership closer to work and home. Always heard of Metro Toyota, had a great first time experience. Edgar Our lease was up and we decided to go to a dealership closer to work and home. Always heard of Metro Toyota, had a great first time experience. Edgar was pleasant, and very detailed with lease specifics. The owner personally checked in with us throughout these easy going Sunday morning showroom hours. More
by msr965
Employees Worked With
Gary "CAP" Capper, Edgar Arevalo, Jim Campo
October 01, 2018
Scott (service rep) is great The service is efficient and friendly. It is always nice when they know your name. And I like when my car is washed which it always is unless I ask ot The service is efficient and friendly. It is always nice when they know your name. And I like when my car is washed which it always is unless I ask otherwise. More
by m.mikolaj
Employees Worked With
October 01, 2018
Easy Auto Purchase! I don't “do” reviews often, but Metro Toyota deserves a great review. I am a repeat purchaser there because they consistently have the best prices on I don't “do” reviews often, but Metro Toyota deserves a great review. I am a repeat purchaser there because they consistently have the best prices on certified pre-owned Toyotas. I got a fair price on my trade in and all the goodies that come with the certified: title transfer on the spot, great price on a low mileage vehicle, vehicle warranty, great customer service, one year of free tune-ups and many more perks. Highly recommend! More
by ABERLING
Employees Worked With
October 01, 2018
Awesome customer service This is the second time I've purchased a vehicle from this dealership and it was a great experience both times. The salesman I worked with, Edgar, was This is the second time I've purchased a vehicle from this dealership and it was a great experience both times. The salesman I worked with, Edgar, was super helpful and very patient with me. I would definitely recommend friends and family to buy their vehicles here! More
by Aortiz311
Employees Worked With
Edgar Arevalo
