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Victory Toyota of Brook Park
Brook Park, OH
7,548 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,548 reviews
October 01, 2018
Vitaliy Dorosh Sam did a great job!!! Very nice and helpful person!!! Thank you for new car!!! Metro Toyota 5 STAR!!! Very happy with our new Highlander Sam did a great job!!! Very nice and helpful person!!! Thank you for new car!!! Metro Toyota 5 STAR!!! Very happy with our new Highlander More
by Vitaliy17
Employees Worked With
October 01, 2018
50 k oil change Great customer service at Metro Toyota. They really take care of your auto and check everything thoroughly...and keep you informed of any possible fut Great customer service at Metro Toyota. They really take care of your auto and check everything thoroughly...and keep you informed of any possible future items that you will need to address. More
by LBYERS1
Verified CustomerEmployees Worked With
September 30, 2018
unexpected surprise While waiting for an oil change on my 2012 Camry a lady came and said that they were looking for some good used Camey's and asked me if I would consid While waiting for an oil change on my 2012 Camry a lady came and said that they were looking for some good used Camey's and asked me if I would consider trading mine if I had enough equity in it. I said "sure". But I had my doubts. After looking at the numbers and appraiseing my car she introduced me to a sales rep named Sam Ibrahim. Sam was very pleasant to do business with. He showed me some Cameys. He never pressuring me. He showed me my options. And I chose the Camry LE. And I drove it home a few hrs later. All of the staff we wonderful .. But Sam was exceptional. I am very pleased with my 2018 Camry .. I just wished I hadn't put new tires on the old one.. but like I said .. this was totally unexpected .. More
by PATELLIOTT56
Employees Worked With
Other Employees :
I can't remember the nice lady's name who got the ball a rolling and I'm not sure if the person who helped in financing. But both were a pleasure to deal with. All were 5 stars, Dan Schneider
September 30, 2018
Customer Service My previous vehicle was a Highlander I wasn't sure if I wanted to purchase another Highlander so one day about a year ago while my Mom's car was being My previous vehicle was a Highlander I wasn't sure if I wanted to purchase another Highlander so one day about a year ago while my Mom's car was being serviced I spoke with a sale person because they took.the time to talk to me answer all my questions because of them I returned and purchased a new Highlander More
by ThompsonL
September 30, 2018
Very good. Daughter loves her car It took a couple times to get the deal I wanted done. But the salesman Gary CAP Capper kept working with it, to get the deal done. Daughter loves her It took a couple times to get the deal I wanted done. But the salesman Gary CAP Capper kept working with it, to get the deal done. Daughter loves her new car. More
by MJD2.5
Employees Worked With
Gary "CAP" Capper, Jim Campo
September 30, 2018
Great experience! We have never purchased from a Toyota dealer before, so we were not sure what to expect, but everyone was friendly and took their time and did not pre We have never purchased from a Toyota dealer before, so we were not sure what to expect, but everyone was friendly and took their time and did not pressure us into buying anything. Out of all of our car buying experiences, this was the BEST! Robert Saponari was our sales rep and I have never been treated so well by a car sales person! Jim Campo was our financial associate and he treated us very well, there was no pressure and he got us out quickly! More
by 1st car in 12 years
Employees Worked With
Jim Campo, Robert Saponari
September 30, 2018
Rav 4 Elivelisse me ayudo en todo momento, me buscaron opciones, no dude en recomendarla, exelente servicio. Ken Proctor muy Buena persona, paciente conmigo Elivelisse me ayudo en todo momento, me buscaron opciones, no dude en recomendarla, exelente servicio. Ken Proctor muy Buena persona, paciente conmigo y me explico de la mejor manera, para que pudiera entender todo. More
by Kathyp
Employees Worked With
Ken Proctor, Elivelisse Delgado
September 29, 2018
Great experience I had a wonderful experience at metro toyota. My salesman tony was very professional and knowlegbal about all the products and features of the vechicl I had a wonderful experience at metro toyota. My salesman tony was very professional and knowlegbal about all the products and features of the vechicles. Overall a wonder experience and will be back again soon. More
by Kasper1995
September 29, 2018
50k and rolling on. This was my last prepaid service. Will always continue to use Metro service as we have for the last 25 years. Always have done a fine job of servicing This was my last prepaid service. Will always continue to use Metro service as we have for the last 25 years. Always have done a fine job of servicing all our cars. More
by tomneedham0
September 29, 2018
Keep the good work up. My wife and I have been dealing with Metro Toyota for the last 15 years. We have been very happy with the service and friendly people who work there; My wife and I have been dealing with Metro Toyota for the last 15 years. We have been very happy with the service and friendly people who work there; it's a great place to deal with. More
by BUDFLEA
Employees Worked With
