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Victory Toyota of Brook Park
Brook Park, OH
7,548 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
September 29, 2018
Keep the good work up. My wife and I have been dealing with Metro Toyota for the last 15 years. We have been very happy with the service and friendly people who work there; My wife and I have been dealing with Metro Toyota for the last 15 years. We have been very happy with the service and friendly people who work there; it's a great place to deal with. More
by BUDFLEA
Verified CustomerEmployees Worked With
September 29, 2018
Good service efficiently done This is my third RAV4 and I've always used Metro Toyota for service. I prefer to wait and have been pleased with the time my visits have taken. Now This is my third RAV4 and I've always used Metro Toyota for service. I prefer to wait and have been pleased with the time my visits have taken. Now Metro has introduced Express Service for things like routine maintenance appointments. I took my car in for its 5000 mile maintenance and it was done in less than half an hour....I didn't even have time to finish my cup of coffee!! More
by Chipper's Mom
Employees Worked With
Sarah Byrne
September 29, 2018
"Maintenance with a smile" Very professional staff. My maintenance service is great, no long waits. I am a very proud owner of a 2017 Corolla, and a fan for life! Very professional staff. My maintenance service is great, no long waits. I am a very proud owner of a 2017 Corolla, and a fan for life! More
by DEEA101
Employees Worked With
I dont remember who I had contact with in the service dept. They are all great.
September 28, 2018
Leased 2 new cars Great Customer Service, Ken is very personable, took the time to explain everything even to my 85 year old mother who also leased a new Rav 4. Would h Great Customer Service, Ken is very personable, took the time to explain everything even to my 85 year old mother who also leased a new Rav 4. Would highly recommend him!! Chad is a great manager too More
by modunn2059
September 28, 2018
Robert is the best I purchased a 2019 Toyota Highlander yesterday and picked it up today. The Metro buying experience with Robert Saponari was flawless. This is our se I purchased a 2019 Toyota Highlander yesterday and picked it up today. The Metro buying experience with Robert Saponari was flawless. This is our second purchase from Robert, and we are recommending him to friends. Jeremy was helpful and efficient on the financing. More
by chandler12
September 27, 2018
robert saponari make leasing a car easy. robert made buying a car easy painless and avoided all the b.s.. He explained all the bells and whistles to me. He deserves to be salesman of the mon robert made buying a car easy painless and avoided all the b.s.. He explained all the bells and whistles to me. He deserves to be salesman of the month ! More
by herda12345
September 27, 2018
Regular service Service light went on and I knew it was time to get in to the dealership for my service. Joe Rogers was very personable and knowledgeable. I felt li Service light went on and I knew it was time to get in to the dealership for my service. Joe Rogers was very personable and knowledgeable. I felt like my vehicle was in good hands. More
by MUIMAL96
September 27, 2018
Disappointed a little & surprised Brought my NEW car in for it's second scheduled maintenance. Did it at lunch time and waited in lobby. All was great except I realized they didn't w Brought my NEW car in for it's second scheduled maintenance. Did it at lunch time and waited in lobby. All was great except I realized they didn't wash the car. I called the next day to confirm that was a standard. I got an apology and bring the car back and they would wash it. Disappointed that such a basic part of the maintenance process wasn't done. Makes me always wonder what else wasn't done. Was also suggested to me that one of my filters needed to be changed out. I kind of shake my head at that one being the car has less than 13K miles on it. But most disappointing was the lack of follow through on the lack of a car wash. More
by Lisa B
Employees Worked With
Other Employees :
Do not know the employee I worked with. Just put a random one to complete the survey.
September 27, 2018
Amazing dealership!!! Excellent!!!!!! My sales rep Edgar was very polite knowledgeable and the best part (Patient) through out my leasing process, Everyone that works there is very nice an My sales rep Edgar was very polite knowledgeable and the best part (Patient) through out my leasing process, Everyone that works there is very nice and welcoming. I would 100% recommend this dealership to anyone that is looking to get a vehicle. Thank you “SuperEdgar” :) More
by Torres7458
Employees Worked With
Edgar Arevalo
September 26, 2018
Great service! I bring my car here for service because they are fast and friendly. They keep me posted on my car’s needs and aren’t pushy to sell me unneeded things. I bring my car here for service because they are fast and friendly. They keep me posted on my car’s needs and aren’t pushy to sell me unneeded things. I especially like the shuttle service to get me to work. More
by MCHMURA5
