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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
September 18, 2018
Great job ! Great people ! Excellent ! Every person from this dealership exceeded my expectation. The salesman Sam Ibrahim was very helpful, polite and very professional . They Excellent ! Every person from this dealership exceeded my expectation. The salesman Sam Ibrahim was very helpful, polite and very professional . They made the process of trading my car Sienna with Highlander very easy and stress free. Great Job !!! More
by sinaia54
September 17, 2018
Our 8th Toyota at Metro Toyota We have been buying cars from Dan Schneider and his team for 25 years. We are so happy to be part of the Toyota Family at Metro Toyota! Pat And We have been buying cars from Dan Schneider and his team for 25 years. We are so happy to be part of the Toyota Family at Metro Toyota! Pat And Mark Harris More
by Pah1083
September 17, 2018
Great time! Starting with Andrew upstairs and Chad and then Ken the salesman, all were outstanding! This is now my 2nd vehicle I purchased through Metro and both Starting with Andrew upstairs and Chad and then Ken the salesman, all were outstanding! This is now my 2nd vehicle I purchased through Metro and both experiences were awesome. I felt comfortable enough to joke around with the guys like I have known them for years. The finance guy Ken was awesome too, he fully explained everything and was quick to get me in and out. More
by Wizzard4u
Verified CustomerSeptember 17, 2018
Service oil change, tire rotation and 21 point check up Maggie was great. Very quick and efficient. Went over any needs for my 2015 Toyota Corolla in the future. Waiting area clean. Fresh pastry and coffe Maggie was great. Very quick and efficient. Went over any needs for my 2015 Toyota Corolla in the future. Waiting area clean. Fresh pastry and coffee nice on a Saturday morning. Ill be returning for all my service needs . Thank you! More
by SMKAVALEC
Employees Worked With
Maggie Colan
September 17, 2018
As usual awesome! We have taken our Corolla for service since we bought it. My husband passed away & I continue to have Metro Toyota service my car & will continue to We have taken our Corolla for service since we bought it. My husband passed away & I continue to have Metro Toyota service my car & will continue to do so. I trust thier assessments. Excellent service department! More
by patal1031
Employees Worked With
Can’t remember all the names but I have never had a complaint with anyone
September 17, 2018
Wonderful experience On a very short notice, the team was able to get my vehicle in for service. Maggie specifically greeted and engaged with me, from the moment I stepped On a very short notice, the team was able to get my vehicle in for service. Maggie specifically greeted and engaged with me, from the moment I stepped into the service area. She checked on recalls, scheduled maintenance, and other available services based on my mileage and travel needs. They completed the service in a timely manner, and Maggie checked me out, invited me back for future service work. Thank you Metro Service Team. More
by jjackson9335
Employees Worked With
Maggie Colan
September 17, 2018
Caring, considerate and efficient Great attention to the way I wanted to investigate the purchasing options, all of the staff were responsive and helpful. Robert gave my granddaughter Great attention to the way I wanted to investigate the purchasing options, all of the staff were responsive and helpful. Robert gave my granddaughters Metro bunnies and carnations. He was thorough and considerate throughout the entire process. Rich worked with the finance companies to get the best loan available and fixed some demographic information that was incorrect immediately. Ken was gracious and funny when helping me with the paperwork. Overall, a great experience and I would certainly recommend them to family and friends. More
by Ockunzzi
Employees Worked With
Ken Proctor, Rich Holiday, Robert Saponari
September 16, 2018
Very quick service I purchased my Avalon from Metro Toyota and scheduled my 10,000 mile service appointment there. The Service Attendant advised me that it would be app I purchased my Avalon from Metro Toyota and scheduled my 10,000 mile service appointment there. The Service Attendant advised me that it would be approximately an hour. Since I was waiting I was pleased that it took half that time More
by Bill
Employees Worked With
Sarah Byrne
September 16, 2018
Great service as always I took my Rav4 in for basic oil change and tire rotation and as always, excellent service. Really appreciate that the Metro service employees always g I took my Rav4 in for basic oil change and tire rotation and as always, excellent service. Really appreciate that the Metro service employees always go over what was done, checked and let me know if they see anything to watch for. More
by Kirb8423
Employees Worked With
September 14, 2018
Car Buying Made Easy What a great experience! From the sales person to financing, everyone was very helpful, acted like they really wanted our business, and made buying a What a great experience! From the sales person to financing, everyone was very helpful, acted like they really wanted our business, and made buying a car easy! We would definitely return to Metro! More
by Mrsrycor
