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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
September 12, 2018
Quick and Friendly Very friendly and professional staff. I waited an hour for my service to be completed. Comfortable and waiting room with coffee and tea and pastries. Very friendly and professional staff. I waited an hour for my service to be completed. Comfortable and waiting room with coffee and tea and pastries. More
by amtomazic728
Verified CustomerEmployees Worked With
Devin Rupert, Sarah Byrne
September 12, 2018
everyone was nice. Everyone was friendly, I was not expecting to have to have work done besides the tune up and oil. I hope the price was good and the work was done cor Everyone was friendly, I was not expecting to have to have work done besides the tune up and oil. I hope the price was good and the work was done correctly. More
by joan1911
Employees Worked With
Other Employees :
George, he drove me home and back to the dealer later.
September 12, 2018
Regular maintaince and recall work The woman at the counter was friendly and explain the recall work in basic terms that were easy to understand. She noted that it would be about an 1:3 The woman at the counter was friendly and explain the recall work in basic terms that were easy to understand. She noted that it would be about an 1:30 job. the added time being for the recall work. Coffee,as always was hot and good. I wandered over to the show room and harassed Barry who I have know since my first deal with METRO in about 1988. Great people make a great franchise. Tom Schreiber More
by VFAD50
Employees Worked With
Maggie Colan
September 12, 2018
10, mile check up / oil change Easy to schedule service online and choose which service item you are interested in having a technician look at. Fast, efficient, friendly, competent Easy to schedule service online and choose which service item you are interested in having a technician look at. Fast, efficient, friendly, competent service. Highly recommended. More
by michaelpwieland
Employees Worked With
September 11, 2018
Nothing negative to say. Everything went smoothly on a timely manner. Joe explained clearly what the problem was & what needed to be done to fix it. We will return for our nex Everything went smoothly on a timely manner. Joe explained clearly what the problem was & what needed to be done to fix it. We will return for our next scheduled appointment. More
by JUDI.KOFFMAN
September 11, 2018
Tire rotation service I was.abke yo schedule an appointment within a few days accommodating my schedule. I arrived and shortly after met with Scott Berrier. He went over I was.abke yo schedule an appointment within a few days accommodating my schedule. I arrived and shortly after met with Scott Berrier. He went over my request, within a half hour or so it was ready. He went over the Multipoint Inspection Sheet and answered my questions. He is a great Service Advisor! More
by LZIDEK
Employees Worked With
September 11, 2018
Efficient I drive 40 minutes to get my cars serviced at Metro. The customer service, efficiency, knowledge, and waiting area are just a few of the reasons I kee I drive 40 minutes to get my cars serviced at Metro. The customer service, efficiency, knowledge, and waiting area are just a few of the reasons I keep coming back. They stand by their product and genuinely care for their customers. More
by REBECCA
Employees Worked With
Maggie Colan, Stephanie Talbot
September 10, 2018
Our dealer, Ken Konopka , was a wealth of knowledge! He took the time to explain all the features of our car and made sure that I understood them. I was the primary buyer, , was a wealth of knowledge! He took the time to explain all the features of our car and made sure that I understood them. I was the primary buyer, although my husband was with me. Ken talked to me ( the female of the group) and answered my husband's questions also. Sometimes when a male is with a female, the seller "talks" to the male and ignores the female. This was NOT the case. Although we had no intentions of buying that night,-- just looking, Ken offered us a test drive of the 2 different vehicles that we liked. He was not a high pressure salesman, which I TRULY APPRECIATED!!! It was a great buying experience! I didn't really want to give up my old Toyota Corolla but it was time. I was nervous about driving a new car but Ken helped me through it. The rest of the staff were friendly, also. More
by Happy Corolla customer
Employees Worked With
Other Employees :
NNot sure of other names but 2 different managers stopped by, and the woman who typed up our deposit.
September 10, 2018
Great Was met immediately and met Scott who knew why I was there and handled without any problems. Assured me there were no problems and offered to schedul Was met immediately and met Scott who knew why I was there and handled without any problems. Assured me there were no problems and offered to schedule next appointment which I declined. More
by AUNTDONNA1
Employees Worked With
September 10, 2018
Great experience metro Toyota is a fabulous dealership with friendly and courteous employees and my visit was quick and easy. They explained everything including how metro Toyota is a fabulous dealership with friendly and courteous employees and my visit was quick and easy. They explained everything including how my new car worked. More
by LPAGMAKSEL
Employees Worked With
