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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,549 reviews

August 12, 2018

Gary "CAP" Capper is the BEST! Cap met us outside. He knew his stuff and answered all of our questions with confidence and knowledge. He made our shopping experience actually enjoya More

by Charlie's Grandma
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Jim Campo, Miguel Rojas
Aug 13, 2018 -

Victory Toyota of Brook Park responded

WOW! Thanks so much for such an awesome review! We appreciate the time you took to share your experience. Cap is great and we're happy you think so too. Enjoy your RAV4 and thanks again for choosing Metro Toyota!

August 11, 2018

great experience I recently purchased a 2019 corolla Xse. I had a great experience. They did a great job and helping me make my purchase. I would recommend this deal More

by Tony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Aug 13, 2018 -

Victory Toyota of Brook Park responded

Thank you, Tony, for your feedback. We are happy you had such a great experience and we hope you are enjoying your 2019 Corolla!

August 11, 2018

Very happy with toyota and my salesperson I had a Toyota Corolla for ten years and was happy with it. So I decided to stay with Toyota and see what else they had to offer. Was bummed that Barr More

by falkent1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elivelisse Delgado
Aug 13, 2018 -

Victory Toyota of Brook Park responded

Thank you for your kind words. We hope you are enjoying your new Toyota.

August 11, 2018

Great service Good honest people and great service! They always do quality work for a fair price. I always appreciate the shuttle service too! Highly recommend Me More

by KAISER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much, Kaiser, for the great 5-star review! We appreciate you sharing your Service Department experience!

August 10, 2018

Professionalism Everyone I have dealt with over the years have been very professional, including the sales people, and the parts personnel. I never feel pressured to More

by Herman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sarah Byrne
Aug 10, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind words for our entire dealership! We appreciate you sharing your experience and we are delighted we continue to deliver excellent customer service for you. Thanks again for choosing Metro Toyota.

August 10, 2018

Great experience Price could not be beat by other dealerships in the area. Everyone was friendly and honest, and all the features in the car were explained in detail. More

by JayTDawgzone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2018 -

Victory Toyota of Brook Park responded

Thank you for the great review and the 5-stars! We are delighted you had a wonderful experience and took the time to share. We hope you are loving your new Camry and as always... Thanks for choosing Metro Toyota!

August 09, 2018

service,met with my appointment for service was 11.am got there at 10.30 was called right away.out by 11.45 car was taken care of,and wash an waiting for me.. no muss More

by RHODES.GEORGE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Daley, Robert Saponari
Aug 09, 2018 -

Victory Toyota of Brook Park responded

Thanks for your kind words for our Service Department. We know your time is valuable and we are happy we could take care of things so quickly for you! We appreciate you sharing your experience and thanks again for choosing Metro Toyota!

August 09, 2018

Total Team Effort Everyone at Metro Toyota hit this one out of the park! First, I got a fair trade-in price for my old 4Runner and Barry even worked with me to get my s More

by jrifici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor, Rich Holiday
Aug 09, 2018 -

Victory Toyota of Brook Park responded

WOW!!! Thanks so much for the amazing 5-star review and for continually coming back to Metro Toyota! We have an awesome team here and are happy you had such a great experience. We hope you are loving your new TRD PRO and thanks for being a part of our family! You Rock!

August 08, 2018

Wonderful experience Went in to have some recommended repairs from a previous visit. Everyone that I came in contact with was courteous and professional. I was told the se More

by Jknfrsmsca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2018 -

Victory Toyota of Brook Park responded

Thank you for the great review of our Service Department. We know your time is valuable and we are happy we could accommodate you in a timely manner. Thank you for sharing your experience. We appreciate you!

August 08, 2018

Service Got Air Conditioning to work like new. Scheduled appointment quickly, convienlently and with ease. Wait time was very minimal. Waiting area is very co More

by Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Aug 09, 2018 -

Victory Toyota of Brook Park responded

Thanks, Howard, for the positive feedback! We are delighted we could take care of everything in a quick, convenient and easy way. We strive for customer satisfaction and we appreciate you! Thanks again!

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