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Victory Toyota of Brook Park
Brook Park, OH
7,548 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,548 reviews
August 08, 2018
Great experience Found the SUV in the color I wanted. When ii went to pick up the car and pay for it the paperwork was ready for me to sign. Found the SUV in the color I wanted. When ii went to pick up the car and pay for it the paperwork was ready for me to sign. More
by Renee.Washburn
Verified CustomerEmployees Worked With
August 07, 2018
Ver y good Muy buen servicio el personal es muy amable y tienen personas que hablan español .así me puedo comunicar mejor ya que no hablo mucho ingles.eso es mu Muy buen servicio el personal es muy amable y tienen personas que hablan español .así me puedo comunicar mejor ya que no hablo mucho ingles.eso es muy importante porque hay muchos hispanos que no pueden comunicarse en ingles. More
by efrainfalcon
Employees Worked With
Other Employees :
Edgar Arevalo, Chrissy Calig, Jim Campo, Ken Proctor, Jim Daley, Stephanie Talbot, Sarah Byrne, Miguel Rojas
August 07, 2018
Joe Rogers When ever I come in for service, It is always done properly and timely. If there is a special or coupon out there somewhere, Even if I left mine at ho When ever I come in for service, It is always done properly and timely. If there is a special or coupon out there somewhere, Even if I left mine at home, I still get the special price. The waiting area is comfortable and accommodating. I wouldn't go any where else. Great Job! More
by karentapp
August 07, 2018
Wheel Alignment Service was courteous and friendly and car was finished as estimated! Bravo! All service personnel were busy and involved with customers. Waiting area Service was courteous and friendly and car was finished as estimated! Bravo! All service personnel were busy and involved with customers. Waiting area was filled but comfortable! More
by JUNE.ILHAN
Employees Worked With
August 06, 2018
It was very good. Our sales representative, Elivelisse, spent a lot of time with us, was very friendly and was very thorough helping me with all the Technologies in Our sales representative, Elivelisse, spent a lot of time with us, was very friendly and was very thorough helping me with all the Technologies in the car. More
by Red car girl
Employees Worked With
Elivelisse Delgado
August 06, 2018
Service Repairs Experienced a little misunderstanding regarding a service coupon. However the situation has been resolved satisfactorily to my benefit and Mr. Wise w Experienced a little misunderstanding regarding a service coupon. However the situation has been resolved satisfactorily to my benefit and Mr. Wise was very professional in the resolution. More
by JFSTARK0
Employees Worked With
Chris Shillinger
August 06, 2018
Easy and pleasant experience The staff were very friendly and knowledgeable. No one was pushy but everyone was ready to help. The process was a bit long but it was very thorough The staff were very friendly and knowledgeable. No one was pushy but everyone was ready to help. The process was a bit long but it was very thorough. More
by CC
August 06, 2018
Nice area when you have to wait for the car This service center is always well maintained. Chairs are comfortable, coffee, tea and breakfast bakery items are available. It makes the wait less This service center is always well maintained. Chairs are comfortable, coffee, tea and breakfast bakery items are available. It makes the wait less painful. I just brought a book and read until my car was finished. Service is always good, unlike some repair shops I have been to in the area. Stephanie was nice to work with and the first time I came in explained everything that needed to be done. I find pricing a little high, but the quality is always excellent so I shouldn't complain :). More
by Mahsati13
Employees Worked With
Stephanie Talbot
August 06, 2018
Good service The dealership got back to me in a timely manner and I was able to get an appointment the next day. It was unfortunate that the switch went bad right The dealership got back to me in a timely manner and I was able to get an appointment the next day. It was unfortunate that the switch went bad right after the warranty expired and I had to pay for the repairs. More
by TESELL3000
Employees Worked With
August 06, 2018
Amazing I purchased a new Toyota Camry and had great experience for my first time car buying. All the employees were very friendly and supportive. Definitely I purchased a new Toyota Camry and had great experience for my first time car buying. All the employees were very friendly and supportive. Definitely recommend! More
by STEPHCHLAD3
