Victory Toyota of Brook Park

Excellent service & care Great service every time. only take my cars there!! Everyone is so nice & they tell you up front what is wrong with your car & the price. No hidden Great service every time. only take my cars there!! Everyone is so nice & they tell you up front what is wrong with your car & the price. No hidden or miscommunication! More

Amazing customer service I couldn't imagine a smoother or easier car experience. My new rav4 is exactly what I wanted and for a price that worked for me. I couldn't imagine a smoother or easier car experience. My new rav4 is exactly what I wanted and for a price that worked for me. More

Great used car purchase! I looked at several cars at a number of dealerships and talked with many salesmen. This was the only dealership that I did not sense that desperate p I looked at several cars at a number of dealerships and talked with many salesmen. This was the only dealership that I did not sense that desperate pressure and push to sell me a car. Why do car people pressure you when buying a car is stressful enough? Metro Toyota offered a good buying experience, the pressure wasn't there. CAP our salesperson was straight forward and helpful, evening texting me information ahead of time. Also, the used car we purchased was in really good shape. I can't speak for everyone buying here, but this was our first Toyota and I am certain we will be buying again. More

Welcoming and friendly customer service! Maggie greeted me with a smile and listened! I had time constraints and she took the time to make sure I met my next appointment. She was easy to ta Maggie greeted me with a smile and listened! I had time constraints and she took the time to make sure I met my next appointment. She was easy to talk with from start to finish. She also took the time to give me two estimate prices for future purchase of tires. I tend to always forget to give my coupon before the work is completed! Came home again with coupon! Maybe it would helpful if service could ask, "Do you have any coupons today?" I know we are responsible for this, however, there could be so many things on people's minds that they just simply forget and wish they could have gotten a discount on the price. Overall, excellent service! Thank you, Alicia More

Repairs,maintenance and recall Every time i need something done (which isn't often), everyone is kind and professional. Work was done in the time stated. I am partially handicapped Every time i need something done (which isn't often), everyone is kind and professional. Work was done in the time stated. I am partially handicapped and they brought my car to me when it was done. I''ve owned two Toyotas (leased and then purchased) from Metro and plan to buy my next car from them. More

Leased a new car Came into turn in a car where the lease was about to end. I traded in an XB. They were able to take it. Mike who helped me make the purchase is a g Came into turn in a car where the lease was about to end. I traded in an XB. They were able to take it. Mike who helped me make the purchase is a great salesman and great guy. More

It was so easy, friendly, and fun!! This dealer and it's employees made me feel right at home and not having bought a new care in 10 years, they made the experience easy, fun, and enjoya This dealer and it's employees made me feel right at home and not having bought a new care in 10 years, they made the experience easy, fun, and enjoyable!! I highly recommend going here for any type of service, sales, or inventory. They also entertained my need for a photo session with my old and new car!! More

Good experience Purchasing or leasing a car can be a hassle, but my experience with Pat Brink and Ken Proctor was hassle free. No high pressure. Answered all my ques Purchasing or leasing a car can be a hassle, but my experience with Pat Brink and Ken Proctor was hassle free. No high pressure. Answered all my questions. The whole experience was a fast and friendly process. Would highly recommend! More

Service The choice is yours if you want them to proceed with a repair, never no pressure. My car will be 19 years old next month and I've taken there every y The choice is yours if you want them to proceed with a repair, never no pressure. My car will be 19 years old next month and I've taken there every year. More

Excellent service! Kosta helped me find the right car at a great price! He was extremely helpful and friendly. Jeremy helped me find the coverage that was right for me w Kosta helped me find the right car at a great price! He was extremely helpful and friendly. Jeremy helped me find the coverage that was right for me without pressuring me into anything I didn’t want. Awesome team! More