
Victory Toyota of Brook Park
Brook Park, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Very pleasant wait Oil change and tire rotation was done within the time quoted, and the waiting room is very quiet and comfortable, with complimentary coffee or decaf, Oil change and tire rotation was done within the time quoted, and the waiting room is very quiet and comfortable, with complimentary coffee or decaf, and breakfast roll. Got to chat with my salesperson while waiting. Oh, and the saltwater aquarium is amazing. More
It is a great experience very good people and nice staff I give them an excellent review because they are great staff. They helped me alot with chossing my car and I ended up with a great car runs so good. I give them an excellent review because they are great staff. They helped me alot with chossing my car and I ended up with a great car runs so good. More
Came in for oil change and tire rotation but also looked at Had a great service visit on my Camry came in for oil change and tire rotation and asked if they could look at the right rear tire since the pressure Had a great service visit on my Camry came in for oil change and tire rotation and asked if they could look at the right rear tire since the pressure was off from the other tires found out there was a nail in the tire and they fixed it More
Great Service Great service starts when you pull into the service area. You’re greeted by friendly, cheerful staff p, your information is updated and your car is Great service starts when you pull into the service area. You’re greeted by friendly, cheerful staff p, your information is updated and your car is whisked off for service. Since I was there for a regular 5000 mile service check up I was told it would be approximately 40 minutes. I went to the waiting area where I found great coffee! No more than 30 minutes later my car is ready, washed and I was able to drive away knowing that I was ready for the next 5000 miles. Metro Toyota is the best More
Checked my air conditioning and it works great! Just great, fast, complete service, ever time come in. They are fast, and they always call to check if they need to do anything above the initial esyi Just great, fast, complete service, ever time come in. They are fast, and they always call to check if they need to do anything above the initial esyimate. Just super! More
Oil change with three kids in tow I’ve been to several Toyota dealers in the Cleveland area comparing customer service and the overall service experience and I must say that Metro Toyo I’ve been to several Toyota dealers in the Cleveland area comparing customer service and the overall service experience and I must say that Metro Toyota surpassed the others in various aspects. We have three small children that I had to bring along with me for the oil change in our Lexus and this dealership has a very kid friendly environment. They actually have a kids room (some what soundproof) with toys etc to keep kids entertained. We were there a little over an hour but the wait was not stressful, how it could be at other locations at times. They have an area with complimentary coffee and pastries as well. The price for the oil change was also great, full synthetic for $50. Great job to the Toyota team! More
Service I dropped my tundra a day prior to the appointment for the Toyota complementary services the truck as I pulled in had 14044 miles for , tires rotation I dropped my tundra a day prior to the appointment for the Toyota complementary services the truck as I pulled in had 14044 miles for , tires rotation, oil change. When I picked it up it had 14055 miles. But it’s kind of strange that the paper work said 14044 miles in and 14044 miles out. They Dinometer test the truck or someone went for a joy ride. Picking the truck up took too long specially when it should be an in and out. After all that’s the reason I took it the day prior. I’m satisfied with the services and the convenience of how close is to my house. More
Done on time Joe Rogers said the work after the oil change would to be done in two hours and it was. Our family has been buying cars and having them serviced at Joe Rogers said the work after the oil change would to be done in two hours and it was. Our family has been buying cars and having them serviced at Metro for many years. I feel confident that when they tell me something should be done, it should. I love my 2005 Camry and want to keep it as long as I can! More
Quick easy and pleasant We came in explained what I was looking for, and without wasting any time he had a few cars ready to go for me to check out. It was actually nice that We came in explained what I was looking for, and without wasting any time he had a few cars ready to go for me to check out. It was actually nice that they listened and met my wants and needs without trying to just meet their needs More
Pre-owned RAV purchase Great experience with Aaron and Metro Toyota, very helpful and on point! Large selection of Toyota certified RAVs at desired mileage and price points Great experience with Aaron and Metro Toyota, very helpful and on point! Large selection of Toyota certified RAVs at desired mileage and price points. Will shop here again. More