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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,549 reviews

June 08, 2018

Very pleasant wait Oil change and tire rotation was done within the time quoted, and the waiting room is very quiet and comfortable, with complimentary coffee or decaf, More

by Davidjasinski7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Victory Toyota of Brook Park responded

Thanks David for sharing your Service Department experience. We are happy you found our waiting area comfy and enjoyable and your service time acceptable. We love our aquarium, glad you enjoyed it too!

June 08, 2018

It is a great experience very good people and nice staff I give them an excellent review because they are great staff. They helped me alot with chossing my car and I ended up with a great car runs so good. More

by Ahmed.Alrawi98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Victory Toyota of Brook Park responded

Thank you Ahmed for taking the time to share your great experience with us here at Metro Toyota. We appreciate your kind words and look forward to helping you again in the future!

June 07, 2018

Came in for oil change and tire rotation but also looked at Had a great service visit on my Camry came in for oil change and tire rotation and asked if they could look at the right rear tire since the pressure More

by DJHARRIS8891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Victory Toyota of Brook Park responded

Thank you for taking the time to let us know you had a great Service Department experience. We are happy to take care of you and your Camry! Thanks again for choosing Metro Toyota.

June 07, 2018

Great Service Great service starts when you pull into the service area. You’re greeted by friendly, cheerful staff p, your information is updated and your car is More

by mmikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Jun 21, 2018 -

Victory Toyota of Brook Park responded

Thank you for your excellent review!! We appreciate you and are happy to hear of your great Service Department experience!

June 06, 2018

Checked my air conditioning and it works great! Just great, fast, complete service, ever time come in. They are fast, and they always call to check if they need to do anything above the initial esyi More

by scuola.musica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Victory Toyota of Brook Park responded

Awesome! Thank you for your great review! We are happy you are happy and keeping cool in your air conditioned car.

June 06, 2018

Oil change with three kids in tow I’ve been to several Toyota dealers in the Cleveland area comparing customer service and the overall service experience and I must say that Metro Toyo More

by ISRAELYERICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Jun 21, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for the great review, your kind words are appreciated. We are happy your Service Department visit was kid friendly & stress free. We understand that sometimes the little ones have to tag along for an oil change and we are happy they were entertained in our playroom. Thanks again for choosing Metro Toyota!

June 06, 2018

Service I dropped my tundra a day prior to the appointment for the Toyota complementary services the truck as I pulled in had 14044 miles for , tires rotation More

by JST4SPEED
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Jun 22, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your feedback. It may be possible that the odometer reading was incorrectly inputted at the time of arrival. The vehicle may have been driven, however, to test the alignment (usually not 11 miles.) If you would like to discuss this concern, you may contact our Service Manager, Jim Wise, at 216-267-7001. Thank you.

June 06, 2018

Done on time Joe Rogers said the work after the oil change would to be done in two hours and it was. Our family has been buying cars and having them serviced at More

by CAROL3722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I always like to visit with Barry Greenfield because he is the person my family and I like to see when going to purchase a car.
Jun 21, 2018 -

Victory Toyota of Brook Park responded

Thank you for your nice review! We know your time is valuable and we are happy your appointment was timely, as promised! We appreciate your continued return to Metro Toyota. Thank you again!

June 05, 2018

Quick easy and pleasant We came in explained what I was looking for, and without wasting any time he had a few cars ready to go for me to check out. It was actually nice that More

by Justinshimko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Jun 21, 2018 -

Victory Toyota of Brook Park responded

Thank you for the great review! We are happy you had a pleasant experience working with Aaron & Ken. We appreciate you and your kind words!

June 05, 2018

Pre-owned RAV purchase Great experience with Aaron and Metro Toyota, very helpful and on point! Large selection of Toyota certified RAVs at desired mileage and price points More

by Awfour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Victory Toyota of Brook Park responded

WOW! Thank you for your awesome review! We are happy you enjoyed working with Aaron as well as pleased that you had plenty to choose from in our selection of pre-owned vehicles. We look forward to helping you again in the future! Thanks again for choosing Metro Toyota.

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