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Victory Toyota of Brook Park
Brook Park, OH
7,548 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,548 reviews
June 05, 2018
They go the extra mile! Had to be in the area near the dealership and needed the 50K service inspection, but didn't have an appointment. They fit me on despite their packed s Had to be in the area near the dealership and needed the 50K service inspection, but didn't have an appointment. They fit me on despite their packed service area and took time to give me important advice. More
by PFARACE
Verified CustomerEmployees Worked With
June 05, 2018
Quick service. Nice lounge My 20,000 maintenance appt was completed as stated. 45 mins wait time and lounge was nice with coffee and Danish. 4 stars because said they washed m My 20,000 maintenance appt was completed as stated. 45 mins wait time and lounge was nice with coffee and Danish. 4 stars because said they washed my car but they did not. More
by Angeliab
Employees Worked With
Stephanie Talbot
June 04, 2018
Just an oil change I went to the dealer for an oil change. On the way home I noticed the maintenance light was still on and had to return to have the light reset. I went to the dealer for an oil change. On the way home I noticed the maintenance light was still on and had to return to have the light reset. More
by james.chmielewski
Employees Worked With
June 04, 2018
exceptional service with qualified personnel Joe Rogers is a very well qualified individual who made sure I was getting everything done that needed to get done. A side bar - I somehow scratched m Joe Rogers is a very well qualified individual who made sure I was getting everything done that needed to get done. A side bar - I somehow scratched my left arm getting out of the vehicle and had a gash with blood showing, Joe took the time to show concern, go get me a band aide and a wipe and made sure everything was ok with it. exceptional individual who cares for Metro's customers. Thank you More
by JKACVINSKY777
Employees Worked With
June 04, 2018
Pleasant experience Needed to replace the engine splash guards, work was completed quickly. Was able to schedule an appointment in less than an half an hour, worked out w Needed to replace the engine splash guards, work was completed quickly. Was able to schedule an appointment in less than an half an hour, worked out well. More
by RAYBODEKER
June 04, 2018
Making It Easy With going to school at least 8 hours a semester and working full time and having family obligations, my time is valuable. From start to finish, I fel With going to school at least 8 hours a semester and working full time and having family obligations, my time is valuable. From start to finish, I felt like Ken understood this and made sure that I wasn't getting the run around, and was very flexible with my schedule, as I had to visit the dealership probably 3 - 4 times to complete our transaction. I feel that they went out of their way to make our deal work, and I am definitely appreciative of this. I used to think that I'd never have a brand new car, and now I do! I am loving the Camry, and will definitely be coming back for some service. More
by Ryno8312
Employees Worked With
June 04, 2018
Routine car maintence process was quick & everyone was nice Every one was nice & professional they were able to answer questions about car we had. & were able to give us an estimate. On future maintence we nee Every one was nice & professional they were able to answer questions about car we had. & were able to give us an estimate. On future maintence we needed More
by JACKSON-SARA
June 04, 2018
Wonderful....A+++ Always professional.....and spot on with the service....very pleased with Toyota in genera....always been a Ford guy but now im sold on the Tocoma tru Always professional.....and spot on with the service....very pleased with Toyota in genera....always been a Ford guy but now im sold on the Tocoma truck More
by Tonysal57
Employees Worked With
Stephanie Talbot
June 03, 2018
New car purchase Metro Toyota once again guided me in the purchase of a new Prius. Elivelisse Delgado was helpful and pleasant from beginning to end. A nice, successf Metro Toyota once again guided me in the purchase of a new Prius. Elivelisse Delgado was helpful and pleasant from beginning to end. A nice, successful experience. More
by Nancy
Employees Worked With
Elivelisse Delgado
June 03, 2018
Service Department The service rep was great in explaining the problem as well as the options available. I was confident in the service advice and the repairs that were The service rep was great in explaining the problem as well as the options available. I was confident in the service advice and the repairs that were done. More
by jek81156
Employees Worked With
