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Victory Toyota of Brook Park
Brook Park, OH
7,555 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,555 reviews
June 06, 2018
Checked my air conditioning and it works great! Just great, fast, complete service, ever time come in. They are fast, and they always call to check if they need to do anything above the initial esyi Just great, fast, complete service, ever time come in. They are fast, and they always call to check if they need to do anything above the initial esyimate. Just super! More
by scuola.musica
Verified CustomerEmployees Worked With
June 06, 2018
Oil change with three kids in tow I’ve been to several Toyota dealers in the Cleveland area comparing customer service and the overall service experience and I must say that Metro Toyo I’ve been to several Toyota dealers in the Cleveland area comparing customer service and the overall service experience and I must say that Metro Toyota surpassed the others in various aspects. We have three small children that I had to bring along with me for the oil change in our Lexus and this dealership has a very kid friendly environment. They actually have a kids room (some what soundproof) with toys etc to keep kids entertained. We were there a little over an hour but the wait was not stressful, how it could be at other locations at times. They have an area with complimentary coffee and pastries as well. The price for the oil change was also great, full synthetic for $50. Great job to the Toyota team! More
by ISRAELYERICA
Employees Worked With
Maggie Colan
June 06, 2018
Service I dropped my tundra a day prior to the appointment for the Toyota complementary services the truck as I pulled in had 14044 miles for , tires rotation I dropped my tundra a day prior to the appointment for the Toyota complementary services the truck as I pulled in had 14044 miles for , tires rotation, oil change. When I picked it up it had 14055 miles. But it’s kind of strange that the paper work said 14044 miles in and 14044 miles out. They Dinometer test the truck or someone went for a joy ride. Picking the truck up took too long specially when it should be an in and out. After all that’s the reason I took it the day prior. I’m satisfied with the services and the convenience of how close is to my house. More
by JST4SPEED
Employees Worked With
Sarah Byrne
June 06, 2018
Done on time Joe Rogers said the work after the oil change would to be done in two hours and it was. Our family has been buying cars and having them serviced at Joe Rogers said the work after the oil change would to be done in two hours and it was. Our family has been buying cars and having them serviced at Metro for many years. I feel confident that when they tell me something should be done, it should. I love my 2005 Camry and want to keep it as long as I can! More
by CAROL3722
Employees Worked With
Other Employees :
I always like to visit with Barry Greenfield because he is the person my family and I like to see when going to purchase a car.
June 05, 2018
Quick easy and pleasant We came in explained what I was looking for, and without wasting any time he had a few cars ready to go for me to check out. It was actually nice that We came in explained what I was looking for, and without wasting any time he had a few cars ready to go for me to check out. It was actually nice that they listened and met my wants and needs without trying to just meet their needs More
by Justinshimko
June 05, 2018
Pre-owned RAV purchase Great experience with Aaron and Metro Toyota, very helpful and on point! Large selection of Toyota certified RAVs at desired mileage and price points Great experience with Aaron and Metro Toyota, very helpful and on point! Large selection of Toyota certified RAVs at desired mileage and price points. Will shop here again. More
by Awfour
Employees Worked With
June 05, 2018
They are uncoordinated and not friendly Every time that I go there, I feel as though they never have the accurate description and some of the male associates in the service center are downri Every time that I go there, I feel as though they never have the accurate description and some of the male associates in the service center are downright mean. More
by nothappy
June 05, 2018
They go the extra mile! Had to be in the area near the dealership and needed the 50K service inspection, but didn't have an appointment. They fit me on despite their packed s Had to be in the area near the dealership and needed the 50K service inspection, but didn't have an appointment. They fit me on despite their packed service area and took time to give me important advice. More
by PFARACE
Employees Worked With
June 05, 2018
Quick service. Nice lounge My 20,000 maintenance appt was completed as stated. 45 mins wait time and lounge was nice with coffee and Danish. 4 stars because said they washed m My 20,000 maintenance appt was completed as stated. 45 mins wait time and lounge was nice with coffee and Danish. 4 stars because said they washed my car but they did not. More
by Angeliab
Employees Worked With
Stephanie Talbot
June 04, 2018
Just an oil change I went to the dealer for an oil change. On the way home I noticed the maintenance light was still on and had to return to have the light reset. I went to the dealer for an oil change. On the way home I noticed the maintenance light was still on and had to return to have the light reset. More
by james.chmielewski
Employees Worked With
