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Victory Toyota of Brook Park
Brook Park, OH
7,549 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,549 reviews
June 03, 2018
Service Department The service rep was great in explaining the problem as well as the options available. I was confident in the service advice and the repairs that were The service rep was great in explaining the problem as well as the options available. I was confident in the service advice and the repairs that were done. More
by jek81156
Verified CustomerEmployees Worked With
June 03, 2018
New Car Lease This is a Great dealership! They are Very quick & straight to the point about everything. They are also super patient with you and answer any & all qu This is a Great dealership! They are Very quick & straight to the point about everything. They are also super patient with you and answer any & all questions. More
by Sbecony
June 02, 2018
Courteous, efficient service, as always. Excellent as always!! That's why I keep coming back!! My current lease is about up, but plan on leasing again.... EVERYONE is courteous and friendly. Excellent as always!! That's why I keep coming back!! My current lease is about up, but plan on leasing again.... EVERYONE is courteous and friendly.. More
by jcfcrna
Employees Worked With
June 02, 2018
Amazing customer service! Great employee. Great experience with car salesmen. I will definitely recommend this dealership to friends and family. Se Habla Español con Super Edgar. Great experie Great experience with car salesmen. I will definitely recommend this dealership to friends and family. Se Habla Español con Super Edgar. Great experience. 😁 Thumbs up More
by Yari123
Employees Worked With
Edgar Arevalo
June 02, 2018
Great car buying experience Knew my budget and Jim was knowledgeable, helpful, didn't try to upsell, didn't make me feel rushed and most important to me...no high pressure sales Knew my budget and Jim was knowledgeable, helpful, didn't try to upsell, didn't make me feel rushed and most important to me...no high pressure sales More
by Jad178
Employees Worked With
June 01, 2018
Work is done right the first time. I always have my Toyota vehicles serviced here, where I bought my vehicle. I know repairs are done right the first time by trusted technicians. I always have my Toyota vehicles serviced here, where I bought my vehicle. I know repairs are done right the first time by trusted technicians. More
by Satisfied customer #13
Employees Worked With
Other Employees :
I thought I worked with Emma. It has been awhile with the other ladies named., Robert Saponari, Maggie Colan, Sarah Byrne
June 01, 2018
Awesome dealer I have gotten several cars from this dealer and will continue to do so. They are always straightforward, friendly and never pushy. Yet again I am extr I have gotten several cars from this dealer and will continue to do so. They are always straightforward, friendly and never pushy. Yet again I am extremely pleased with the experience. More
by Christine p
June 01, 2018
Everything done in 1 hour. Went for 15k miles maintenance service. Everybody was friendly and service was completed in one hour. My front license plate is bent and it wasn’t men Went for 15k miles maintenance service. Everybody was friendly and service was completed in one hour. My front license plate is bent and it wasn’t mentioned at all. I noticed it when I got home. More
by abigail.rodriguez1
Employees Worked With
Don’t remember name
June 01, 2018
fast fast no complaints in and out. Always seem to be friendly. Polite and keeps updated if any problems. would reccomend to anyone. Been buying there for 10+ye no complaints in and out. Always seem to be friendly. Polite and keeps updated if any problems. would reccomend to anyone. Been buying there for 10+years More
by YOUNGBURG66
Employees Worked With
Sarah Byrne
June 01, 2018
Friendly staff, great service I have owned a Toyota Prius from 2008-2017 and bought a new one in 2017. Each car has had every maintenance appointment here! The staff is helpful and I have owned a Toyota Prius from 2008-2017 and bought a new one in 2017. Each car has had every maintenance appointment here! The staff is helpful and friendly. Some of them know me and call me by my name on sight! Thanks for the fast, efficient, friendly service! More
by alee789
Employees Worked With
Other Employees :
Robert Saponari, Maggie Colan, Stephanie Talbot
