
Victory Toyota of Brook Park
Brook Park, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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GREAT experience!! Robert was my salesman and he was absolutely wonderful. The owner, Barry, makes you feel right at home. Everyone was so helpful and went above and bey Robert was my salesman and he was absolutely wonderful. The owner, Barry, makes you feel right at home. Everyone was so helpful and went above and beyond to make me feel important. HIGHLY recommend!! More
Used car purchase Our salesman (Cap) was extremely personable and easy to work with. We were buying for our daughter and he communicated with her as an adult while als Our salesman (Cap) was extremely personable and easy to work with. We were buying for our daughter and he communicated with her as an adult while also helping her understand how the car buying process was done. We were very happy to purchase our daughters car from Cap and Metro Toyota. More
Great Toyota Service Absolutely incredible Toyota Service at Metro Toyota, I recommend this car and dealership to everyone I know Bravo Toyota, Because of the great servic Absolutely incredible Toyota Service at Metro Toyota, I recommend this car and dealership to everyone I know Bravo Toyota, Because of the great service I will make sure my next car is a Toyota. More
Car purchase This is one of the best dealerships in out are and “Cap” is one of the best salesmen I ever had to deal with. I would recommend to everyone to go to t This is one of the best dealerships in out are and “Cap” is one of the best salesmen I ever had to deal with. I would recommend to everyone to go to this dealer ship to experienxe the best service ever. More
Feels okay Well, I had high expectations but as we all know when we have high expectations, expectations aren't always met and same thing happened with Toyota Co Well, I had high expectations but as we all know when we have high expectations, expectations aren't always met and same thing happened with Toyota Corolla. It's an okay car not bad. More
Amazing fast and very friendly. They treat you like family I would recommend this dealership to anyone die to the simple fact that they work with you and try to make the best deal possible for you! Awesome pla I would recommend this dealership to anyone die to the simple fact that they work with you and try to make the best deal possible for you! Awesome place will definitely keep coming back! More
BEST experience leasing a car. I have dealt with Metro Toyota for years. I have gotten my last three cars from there, and will never go anywhere else. My long time sales person le I have dealt with Metro Toyota for years. I have gotten my last three cars from there, and will never go anywhere else. My long time sales person left and moved out of state. I was disappointed, and not sure who I wanted to reach out to when my lease expired. Thanks to the gentleman who drove their courtesy shuttle, I was introduced to Ramona, and she will get all of my business, and referrals from this point forward. Working with Ramona was easy. She listened to what I wanted, and was able to provide it. Every part of my lease acquisition was perfect. More
Good diagnosis and quality service Metro Toyota Service's Scott Barrier does a great job at communicating the problems found with the car and letting you know options; fast service ! Metro Toyota Service's Scott Barrier does a great job at communicating the problems found with the car and letting you know options; fast service ! More
Short, efficient, and comfortable As always, Metro Service was clean and quick, their records about the car were quickly retrieved, the explanation of what services would be involved w As always, Metro Service was clean and quick, their records about the car were quickly retrieved, the explanation of what services would be involved was clear and thorough. Making the appointment was easy (this time by phone, some other times online). This trip was simple: 20K service provided gratis under our new car purchase agreement. Noteworthy: they had called to remind me the 2-year warranty for those services was about to expire. The waiting area is large (easy to get some distance from TV and fussy children noises), well-lighted, and provided with tables to facilitate reading, nibbling the complimentary cupcakes (usually there are donuts), and sipping the complimentary (and actually GOOD) coffee. My wait was about 30-45 minutes, as per expectation. On other visits (for actual repairs, for example) the facilities have been equally good, and the staff has kept me informed as work progressed. I drive more than 30 miles each way to go to Metro. More
We received excellent service from Metro Toyota May 29-30. My 2011 Prius was making a noise, a grinding sound. Turns out to be rear wheel bearings, both the right and left. I appreciate the same day service; My 2011 Prius was making a noise, a grinding sound. Turns out to be rear wheel bearings, both the right and left. I appreciate the same day service; I called on Tuesday at 8:00 am and got the car in by 2:30, and a call from Scott in the service area. This is a pricey fix, but Scott did a nice job letting me know this was an $1,100 fix. He ordered the part by 4:00pm on May 29, and the car was fixed by 2:00 pm on May 30th. The bill came to $1068...nice to have a bad surprise! Thank you very much for fixing my daughter's car so quickly. I also appreciate the advise that the car is in "good shape" so worth making this fix on a vehicle with 136,000 miles. That was also helpful. Thank you. More