Victory Toyota of Brook Park

We received excellent service from Metro Toyota May 29-30. My 2011 Prius was making a noise, a grinding sound. Turns out to be rear wheel bearings, both the right and left. I appreciate the same day service; My 2011 Prius was making a noise, a grinding sound. Turns out to be rear wheel bearings, both the right and left. I appreciate the same day service; I called on Tuesday at 8:00 am and got the car in by 2:30, and a call from Scott in the service area. This is a pricey fix, but Scott did a nice job letting me know this was an $1,100 fix. He ordered the part by 4:00pm on May 29, and the car was fixed by 2:00 pm on May 30th. The bill came to $1068...nice to have a bad surprise! Thank you very much for fixing my daughter's car so quickly. I also appreciate the advise that the car is in "good shape" so worth making this fix on a vehicle with 136,000 miles. That was also helpful. Thank you. More

Purchase of new Camry My experience in purchasing/leasing a 2018 Camry XLE from Metro Toyota was completely positive. They answered all my questions and gave me all the tim My experience in purchasing/leasing a 2018 Camry XLE from Metro Toyota was completely positive. They answered all my questions and gave me all the time I needed to come to a rational decision. In particular Ramona Plumlee was extremely helpful. She went out of her way to get me any information I asked for and spent lots of time going over the technical details of this amazing car! More

Check engine light came on. Part needed to be ordered. The service employees are polite and knowledgeable. They keep to the timetable they promised. There is a very comfortable waiting area. I didn't ha The service employees are polite and knowledgeable. They keep to the timetable they promised. There is a very comfortable waiting area. I didn't have to wait long to come back to complete work after they ordered the part needed. More

tire rotation I bring my Camry in for a tire rotation every six months as recommended. Once a year I have the oil changed. When I brought in my car last November I I bring my Camry in for a tire rotation every six months as recommended. Once a year I have the oil changed. When I brought in my car last November I had both services done. It wasn't until I was driving home that I realized that I had had the oil changed in May of 2017, but no one said anything about not needing the oil changed. This time I said to do a tire rotation and oil change but the service agent said I only needed my tires rotated because the oil had been changed six months ago. I appreciate his honesty and not doing a service job that was unnecessary. More

Toyota RAV4 Elivelisse is friendly & very helpful . She answered all our questions. I'll recommend her to my family & friends too .. keep up the good job. Thank y Elivelisse is friendly & very helpful . She answered all our questions. I'll recommend her to my family & friends too .. keep up the good job. Thank you for everything. More

Service Took SUV in for oil change and general maintenance, staff communicated well, done in timely fashion, appointment was easy to set up, would recommend t Took SUV in for oil change and general maintenance, staff communicated well, done in timely fashion, appointment was easy to set up, would recommend to others for service More

Best Dealership I have experiance in over 20 years. I found that I was able to get a reasonable trade-in for my Tundra without a lot of haggling or being insulted. The salesman knew the vehicle I wanted I found that I was able to get a reasonable trade-in for my Tundra without a lot of haggling or being insulted. The salesman knew the vehicle I wanted and explained all of the features fully. I also know I will get great service. More

Tire pressure light on Tire pressure light has been coming on, I came in last week and they checked the tires and told me the light would go off in a couple of days. That w Tire pressure light has been coming on, I came in last week and they checked the tires and told me the light would go off in a couple of days. That was on a Tuesday and if finally went off on Friday and came on again of Saturday, so with the holiday, I came in again and a service man check the tires and as it turns out, there was a nail in the sidewall of one tire and I purchased a new Michelin tire. Service was great. I didn't have an appointment, but they took good care of me and my Camry. More

Lease new Toyota Thank you very much for perfect service and very comfortable car, I did like my Toyota 2015 and now 2018 looks very good. It was nice to come today, i Thank you very much for perfect service and very comfortable car, I did like my Toyota 2015 and now 2018 looks very good. It was nice to come today, in holiday. More

Prompt and courteous service with no-hassle appointments Really appreciated the prompt and courteous service I received. Their appointments were straight forward and easy to arrange. They even finished up Really appreciated the prompt and courteous service I received. Their appointments were straight forward and easy to arrange. They even finished up ahead of schedule for a quick in and out. And they topped it off with a car wash to send me on my way! More