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Victory Toyota of Brook Park
Brook Park, OH
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,560 reviews
May 23, 2018
Paid in full Great experience from the first time I came in . Hope it's like this all the time . And you will have a customer for life. Great experience from the first time I came in . Hope it's like this all the time . And you will have a customer for life. More
by Bossman1
Employees Worked With
May 23, 2018
One Word - Outstanding I have been a loyal customer since 2003 - new car purchase + certified pre-owned and both have been RAV4's. Everyone that I have encountered over the I have been a loyal customer since 2003 - new car purchase + certified pre-owned and both have been RAV4's. Everyone that I have encountered over the years has been very customer service oriented, courteous, attentive and knowledgeable. It is quite evident they value their customers. This is my "go to" place for all of my vehicle servicing / maintenance - they do excellent work and it's a nice friendly atmosphere. More
by MJF622
Verified CustomerEmployees Worked With
Other Employees :
Emma, Gary "CAP" Capper
May 23, 2018
Always excellent service Dealership is always excellent in service and customer always feels appreciated. Also they pay attention to detail and try to please customer and go o Dealership is always excellent in service and customer always feels appreciated. Also they pay attention to detail and try to please customer and go out there way to fix problems More
by NITO1976
Employees Worked With
Other Employees :
Jim Campo, Maggie Colan
May 23, 2018
outstanding service by MT I had an issue with my rear brakes ( rubbing - metal contact) come up on my return business trip from Pittsburgh on Saturday. I had a planned business I had an issue with my rear brakes ( rubbing - metal contact) come up on my return business trip from Pittsburgh on Saturday. I had a planned business trip for late Monday afternoon to Toledo. I called the MT service department at 8:00 am, talked to Maggie on Monday and explained my circumstances . She told me to come right in without an appointment, they would get me in and they fixed my problem . I was on my way back home by 11:30 with my car handling like brand new with time to get prepared for my trip later in the day. I have always received excellent service from MT and recognize the value of having certified Toyota Professionals servicing my car especially from the outstanding team at Metro Toyota . More
by RICHBASALLA
Employees Worked With
Maggie Colan
May 23, 2018
Auto purchase They worked well with us in the purchase of our new car. They made sure accessory items were ordered and then double checked with us to make sure the They worked well with us in the purchase of our new car. They made sure accessory items were ordered and then double checked with us to make sure they were installed correctly. More
by MJKOLER
Employees Worked With
May 23, 2018
Room for improvement My oil light came on the car but was not due for an oil change according to the last Toyota oil change I had a few months back I still head over 2000 My oil light came on the car but was not due for an oil change according to the last Toyota oil change I had a few months back I still head over 2000 miles to go before needing an oil change. Explain this to the person In the maintenance department was told I could pay $99 to have them look into this. I felt that was unfair in too much and just ask them could you please just check and see if there is oil in the car and if the oil light comes on again. I am disabled and 66 years old and cannot do that or I would have done it myself. The reply was there was absolutely no oil in the car they could not explain why. There's no leaks the car is kept in the garage & I do not drive long distances. The same thing happened a couple years ago, oil was being used up much before it was due to be changed. More
by NANCEY1952
Employees Worked With
Do not know the person who greeted me & wrote the mileage down or the maintenance man who took my information
May 23, 2018
Super excited with my New 2018 Camry SE Fell in Love with the New 2018 Camry. SuperEdgar at Metro Toyota made it very easy for me to trade my old car to this beautiful car. I totally reco Fell in Love with the New 2018 Camry. SuperEdgar at Metro Toyota made it very easy for me to trade my old car to this beautiful car. I totally recommend him to anyone! More
by Feramos21
Employees Worked With
Edgar Arevalo
May 23, 2018
Fantastic! I’ve never bought a car so quickly, easily or efficiently - and I’ve bought about 10! Super kind, helpful and trustworthy interactions. I was trading I’ve never bought a car so quickly, easily or efficiently - and I’ve bought about 10! Super kind, helpful and trustworthy interactions. I was trading in two cars and Ken drove to my house so we could get the other car - over an hour round trip. More
by Toyota4
May 23, 2018
New Way to Look at Car Buying Robert Is a true gentlemen that looks out for your best interest he did not push me into anything I was not happy with he kept my budget in mind and m Robert Is a true gentlemen that looks out for your best interest he did not push me into anything I was not happy with he kept my budget in mind and made me feel like part of the Metro Family him and his team are top notch Thanks, Gabriel A Levine More
by GabeL
May 23, 2018
Wonderful customer service Metro is very efficient with service and knowledgeable in answering my questions. They offer various services and aren't pushy. I greatly appreciate t Metro is very efficient with service and knowledgeable in answering my questions. They offer various services and aren't pushy. I greatly appreciate the shuttle service to get me to and from work. More
by MCHMURA5
