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Victory Toyota of Brook Park
Brook Park, OH
7,558 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,558 reviews
May 02, 2018
no pressure sale Felt comfortable with sales person Kosta Papagianis . He was very knowledgeable about my Tacoma. No pressure to buy or up sales to . I have already re Felt comfortable with sales person Kosta Papagianis . He was very knowledgeable about my Tacoma. No pressure to buy or up sales to . I have already recommended Kosta to a friend interested in a Tacoma More
by MONTY6442
Verified Customer
May 02, 2018
Sales Review Sam Ibrahim was very helpful and knowledgeable about the RAV4 and it's systems. He was courteous and did not try to push me into purchasing the vehicl Sam Ibrahim was very helpful and knowledgeable about the RAV4 and it's systems. He was courteous and did not try to push me into purchasing the vehicle, which I appreciate. More
by SBRUNN
Employees Worked With
May 01, 2018
Metro Toyota It has always been great doing business with Metro Toyota. The staff is courteous and very helpful. I couldn’t ask for a better way to lease or buy It has always been great doing business with Metro Toyota. The staff is courteous and very helpful. I couldn’t ask for a better way to lease or buy a car. More
by Nancy1234
May 01, 2018
Courteous but ineffective I was told that I will have to live with the loud squeal of my brakes after the car has sat in the rain for a while. I have perhaps owned 30 automobi I was told that I will have to live with the loud squeal of my brakes after the car has sat in the rain for a while. I have perhaps owned 30 automobiles before and have never had this problem - but I have never had a Toyota before. More
by KENHAR91
Employees Worked With
I do not recall the name of the employee whom I saw.
May 01, 2018
Fast and friendly service They always have very accommodating appointment times. I love the playroom also which allows me to bring my small child along. I never have a long wai They always have very accommodating appointment times. I love the playroom also which allows me to bring my small child along. I never have a long wait for service More
by timmairab
Employees Worked With
Sarah Byrne
May 01, 2018
Fantastic experience!! From the moment we walked in to the dealership, we were wowed with the level of service we received. Tony, our salesman, was beyond kind and accommoda From the moment we walked in to the dealership, we were wowed with the level of service we received. Tony, our salesman, was beyond kind and accommodating and took the time to walk us step by step through the process. He also made sure that we looked at all of the available inventory to ensure I even found the color I wanted. This is our fourth purchase from this dealership and they have made us loyal customers for life! More
by Delo
April 30, 2018
Great service from Service staff and Sales staff I brought my 2009 RAV4 in for service on the last recall notice I received, saw the 2018 RAV4 and the rest is history! Sam Ibrahim was very helpful ex I brought my 2009 RAV4 in for service on the last recall notice I received, saw the 2018 RAV4 and the rest is history! Sam Ibrahim was very helpful explaining the new gadgets the 2018 offers and was not pushy. My experience was positive. The reason for my visit was service, but I ended up with a new vehicle...win/win! More
by SBRUNN
Employees Worked With
April 30, 2018
Great service! Ken was awesome! He made me feel really confortable ; worked with me and my interests and got into a car that was better than I expected! Ken was awesome! He made me feel really confortable ; worked with me and my interests and got into a car that was better than I expected! More
by Jenne324
April 30, 2018
Well done! I brought my car in for routine maintenance and was greeted by both a technician as well as a tire man. They checked the wear on my tread and gave me I brought my car in for routine maintenance and was greeted by both a technician as well as a tire man. They checked the wear on my tread and gave me the complete run down. After performing the scheduled maintenance, Joe Rogers reviewed all that they did to my car and what I need to take care of. The service is great and very well run. More
by GBEIFUSS
Employees Worked With
April 29, 2018
Tire shopping Great sale on tires and very friendly staff. Worked very efficiently to get my tires replaced and were very pleasant to work with. Would recommend t Great sale on tires and very friendly staff. Worked very efficiently to get my tires replaced and were very pleasant to work with. Would recommend to anyone. More
by SORPHAL87
Employees Worked With
