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Victory Toyota of Brook Park
Brook Park, OH
7,551 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,551 reviews
April 25, 2018
Great Service I received excellent service from every employee that I worked with. The salesman that I worked with, Jim, was very helpful and knowledgeable. Good pr I received excellent service from every employee that I worked with. The salesman that I worked with, Jim, was very helpful and knowledgeable. Good prices. More
by Steve137
April 24, 2018
Enjoyable We have been customers of Metro Toyota since 1971 when my parents bought their first Toyota. Everyone we have worked with had be a pleasure. There ha We have been customers of Metro Toyota since 1971 when my parents bought their first Toyota. Everyone we have worked with had be a pleasure. There has not been any harder sell towards us to buy or lease a car. We have sent many friends to Metro Toyota. Iur had always been a good experience for my family. More
by cmagnus
April 24, 2018
Knowledge We really like Chris Ollar, he is super nice and has a great way of talking so you understand, his knowledge of the car, was A+!! Great dealership. Al We really like Chris Ollar, he is super nice and has a great way of talking so you understand, his knowledge of the car, was A+!! Great dealership. All the people their are awesome!! More
by Sharon Onions
April 24, 2018
FJ maintenance Effortless, quick, courteous & reliable.. I have never had any issues with scheduling or service for any Toyota I've owned since 1981. Keep up the g Effortless, quick, courteous & reliable.. I have never had any issues with scheduling or service for any Toyota I've owned since 1981. Keep up the great work! More
by SEACZAR14
Verified CustomerEmployees Worked With
Other Employees :
Maggie Colan, Stephanie Talbot, Devin Rupert, Sarah Byrne
April 24, 2018
Very helpful Walk in to the location. Was help right at the door. Was test driving within 5 minutes. Purchase the car Within hour and a half...... very pleasant! Walk in to the location. Was help right at the door. Was test driving within 5 minutes. Purchase the car Within hour and a half...... very pleasant! More
by Lm1
April 24, 2018
Great experience with Gary "CAP" Capper I was searching for a certified pre-owned Toyota Sienna AWD. I live in North Carolina, and there are no pre-owned AWD Sienna's in this state, or anyw I was searching for a certified pre-owned Toyota Sienna AWD. I live in North Carolina, and there are no pre-owned AWD Sienna's in this state, or anywhere nearby. I also arranged financing through my bank. After calling several Toyota dealerships in the north east and midwest, i recieved two types of responses. The sales people didn't want to deal with me over the phone and email (its 2018, xxx!!!!). I was astounded to hear that unless I showed up in person at a dealership several hundred miles away, they didn't want my business. The other excuse i heard was that because I had secured financing, the dealers preferred buyers who were going to finance through Toyota. Not sure I could do much about the later. The nice folks at Metro Toyota were very different. Once I said I was interested in one of their pre-owned vehicles, they were more than happy to work with me. I explained my experiences with other Toyota dealerships, and they assured I wouldn't experience any of the problems I had with the other dealerships. Gary "CAP" verified the availability of a certified pre-owned Sienna, and everything went smoothly from there. I flew into Cleveland, and CAP had a car come and pick me up from the airport. Once I arrived at the dealership, I took the Sienna for a quick spin and everything was in fantastic condition. The paperwork took about 2 minutes to read through and sign, and everything was in order when I showed up. My commute home of 800 miles went by without incident. More
by Sienna AWD buyer
Employees Worked With
Other Employees :
Ken (picked me up from the airport), Gary "CAP" Capper
April 24, 2018
Great service! Recently had routine service appointment. Easily scheduled and service provided at a reasonable cost. Would recommend Metro Toyota to all Toyota ow Recently had routine service appointment. Easily scheduled and service provided at a reasonable cost. Would recommend Metro Toyota to all Toyota owners. Online scheduling is an advantage. More
by MCOLLINGS187
Employees Worked With
April 24, 2018
great as always I love that I can wait for an hour and get the car back and get to work, I'm glad I got the extra-care to keep up just had my 35k checkup I love that I can wait for an hour and get the car back and get to work, I'm glad I got the extra-care to keep up just had my 35k checkup More
by JALLEN14
Employees Worked With
ALL THE SERVICE PEOPLE WERE GREAT
April 24, 2018
The best Even after 8 years I still bring my RAV4 back “home” for all services. I never have to worry about being ripped off and scared into other repairs Even after 8 years I still bring my RAV4 back “home” for all services. I never have to worry about being ripped off and scared into other repairs More
by OTISBG
Employees Worked With
Other Employees :
Was also very pleased to see Emma back (don’t know her last name)
April 24, 2018
great as always for installation of remote start; time to wait was a bit off from a estimate of 1 hr 40 min to almost 2 hrs 30 m in. But everyone kind and friendly. for installation of remote start; time to wait was a bit off from a estimate of 1 hr 40 min to almost 2 hrs 30 m in. But everyone kind and friendly. Good coffee and interesting gift shop. Would like to review sales guy we had also. More
by L_SCROGGS
Employees Worked With
Rich Holiday, Robert Saponari, Stephanie Talbot
