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Victory Toyota of Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.8
7,560 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,560 reviews

April 22, 2023

Customer service was great. They helped me with everything I needed to get the approval. I recommend them! More

by Camachofabian869
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Arevalo
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Apr 22, 2023 -

Victory Toyota of Brook Park responded

Meeting and exceeding your expectations is always a top priority at Metro Toyota. We're glad to hear we made your purchase experience such a success, and the whole team here wishes you happy travels on the road ahead!

April 22, 2023

Thanks to Edgar and Brandon for helping me get the Subaru that I wanted. Brandon was friendly and they are both recommended to anyone! thank you! More

by Sonia
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Arevalo
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Apr 22, 2023 -

Victory Toyota of Brook Park responded

Sonia, Thank you so much for the positive review! The fact that our Team went above and beyond to make sure your experience was memorable is so rewarding to us. I look forward to hearing from you again, and please do not hesitate to get in touch with us for any vehicle-related needs!

April 22, 2023

I have 2 cars within 2 weeks thanks to Edgar and Brandon. My paperwork was fast and this time I took out a Nissan! Thank you guys. More

by Sonia
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Arevalo
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Apr 22, 2023 -

Victory Toyota of Brook Park responded

Sonia, Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle purchases. We agree Edgar and Brandon are fantastic! We hope to see you again in the future and please enjoy your new Toyota!

April 22, 2023

I am very happy with my purchase. Brandon and Edgar are very good sales man and really helped me to choose the right vehicle for me and my family. I really appreciate the experience More

by davielyely
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edgar Arevalo
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May 01, 2023 -

Victory Toyota of Brook Park responded

Thank you for the business, It wonderful to hear that you were treated so well. Edgar and Brandon work very hard to give you that 5 STAR experience and it shows. Please let us know if there is something else we can help you with. Safe travels on the road ahead!

April 21, 2023

The best vendor ever we always do business with him he’s responsible, respectful and always do everything on time. More

by Aldawaimeh1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
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Apr 22, 2023 -

Victory Toyota of Brook Park responded

Thank you for the business. We are happy to hear that you had a 5 star experience. Sam will be happy to help you if you should need anything else. We'll look for you in service with your complimentary Toyota Care maintenance program.

April 21, 2023

Metro Toyota has been in business for a very long time and that doesn’t happen by accident. I just purchased my third vehicle from Metro and received the same outstanding, 5 star, customer service that w More

by Richard.l.papa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2023 -

Victory Toyota of Brook Park responded

Richard, That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

April 21, 2023

You are insultingly overpriced and they were going to begin work before my approval after diagnostics. More

by Bre385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No comment
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April 20, 2023

Very helpful and convenient to deal with. I recommend this dealership to others for service and sales. More

by Proud_clod_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2023 -

Victory Toyota of Brook Park responded

Thank you so much for your positive review.

April 20, 2023

I am very pleased with my new Toyota Camry. Jim Greenfield was able to get me just what I was looking for. I will recommend Metro Toyota to my friends. More

by Baybooks925
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2023 -

Victory Toyota of Brook Park responded

Repeat and referral business means so much to us, Thank you! I'm sure that if you need any help Jim will be glad to get it for you. Please stop by and say hello when you're in for the complimentary Toyota Care maintenance program! We'll see you soon

April 19, 2023

My service was exceptional with professional people and service. They made sure I was well taken care of. More

by hesterw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2023 -

Victory Toyota of Brook Park responded

On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. Have a great summer!

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