Victory Toyota of Brook Park

Could not be happier with Metro Toyota! Metro Toyota once again blew me away. I was in and out in a half-hour for my 5k checkup. A trip to your usual car place for a car check (which usually Metro Toyota once again blew me away. I was in and out in a half-hour for my 5k checkup. A trip to your usual car place for a car check (which usually features less than what Metro Toyota did for me) used to take me an hour-hour and a half. They also have a fantastic lounge to wait in with complementary snacks, coffee, and water. If you have kids, they have a very nice playroom, as well. My family has purchased cars at Metro Toyota for decades and I recently purchased my first Metro Toyota car, which was an amazing experience compared to other car dealerships I have dealt with. Now I am impressed once again, this time by their service center. I could not say enough great things about this dealership! More

Every customer is important Patrick Brink was not just detail oriented and helpful with his responses, but when I subsequently called on him for assistance, he was outstanding. M Patrick Brink was not just detail oriented and helpful with his responses, but when I subsequently called on him for assistance, he was outstanding. Much appreciated! More

Thumbs up for Sam Ibrahim at Metro Toyota I was dreading going to the car dealership because I've had some bad experiences with high pressure sales tactics at other locations. But Sam Ibrahim I was dreading going to the car dealership because I've had some bad experiences with high pressure sales tactics at other locations. But Sam Ibrahim had a pleasant, relaxed and low-key manner that put me at ease immediately. I felt no "sales pressure" at all and as a result it was a delight to find the Certified Pre-Owned 2015 Camry I was looking for. Sam comes with my high recommendations. More

TIME FOR A TRADE IN Wasn't sure if I wanted to buy or lease when I turned in my trade. I met Sam and he walked me thru a few options. Along with the Toyota loyalty ince Wasn't sure if I wanted to buy or lease when I turned in my trade. I met Sam and he walked me thru a few options. Along with the Toyota loyalty incentive, I feel I was able to get a really good deal on leasing another brand new Rav 4. Actually, my payment even decreased a bit. Sam was very thorough in going over all of the new safety features, and even showed me some things that I hadn't realized in my prior Rav 4. More

Thank You I was very surprised that you could fix my car in just a few hours. I thought I would have to leave it and come back the next day to get it. I appre I was very surprised that you could fix my car in just a few hours. I thought I would have to leave it and come back the next day to get it. I appreciate that you were able to get it fixed the same day. Thank you More

service Great service have been dealing with Metro Toyota for forty years and have always been satisfied with the people working there and being a great help Great service have been dealing with Metro Toyota for forty years and have always been satisfied with the people working there and being a great help to me. More

Excellent Customer Service We used the internet to find and purchase a newer used car, even though we live in another state 200 miles away. We checked the Carfax and had a loca We used the internet to find and purchase a newer used car, even though we live in another state 200 miles away. We checked the Carfax and had a local Brookpark, OH mechanic check the vehicle over. Since we were transferring money and arranging an out of State purchase, the reliability of the dealership was an extremely important factor in arranging this purchase. We saw that Metro Toyota had good reviews. The sales person we dealt with was great. He answered all of our questions promptly and took care of all the details. We traveled there, signed the papers, and drove away with our beautiful almost new car. It was a great experience dealing with all the nice people at the dealership. More

The best From the welcoming family environment to the ball busting sales staff I could not have asked for better service. This is truly a first class organizat From the welcoming family environment to the ball busting sales staff I could not have asked for better service. This is truly a first class organization and can not imagine going anywhere else for a new or used car. More

Happy Repeat Customer! We are on our 4th leases van and just purchased a certified used Corolla. The sales, finance and service staff are professional and accommodating. W We are on our 4th leases van and just purchased a certified used Corolla. The sales, finance and service staff are professional and accommodating. We would definitely recommend this dealership! In fact we are counting down the days that we would be done with a van. Was going to consider an SUV From other manufacturers. But I’ve just learned the Toyota Highlander is built on a car chassis/ will drive just like the van. Bonus is we can again purchase/lease with Metro Toyota. More

Amazing! I was impressed with the salesman knowledge of the Toyota and everything went smoothly with finance. I was allowed to test drive about 3 vehicles befo I was impressed with the salesman knowledge of the Toyota and everything went smoothly with finance. I was allowed to test drive about 3 vehicles before making my final decision. There was no pressure and I was very IMPRESSED with that. More