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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,548 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,548 reviews

March 26, 2018

Convenient service hours and friendly service staff I was able to come in Saturday not having to take time off and the work with done in a short amount of time at a reasonable cost. More

by marykahelin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Mary! We are happy to hear your experience with Joe Rogers and our Service Department at Metro Toyota! We appreciate you!

March 26, 2018

On time and excellent! This is the fifth Toyota (leased every 3 years) that I have serviced at Metro because their service is the best! I speak from experience because prior More

by Allen Kline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Allen! We are happy to hear your experience with Scott Barrier and our Service Department at Metro Toyota! We appreciate you and your continued patronage!

March 26, 2018

Great experience Cap was extremely easy to work with and made the car buying experience very easy. He even remembered personal details about my husband and me! More

by Amy Bertleff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Amy! We are happy to hear your experience with Gary "Cap" Capper and our Sales Department at Metro Toyota! We appreciate you and we hope that you love your RAV4!

March 24, 2018

Terrific Awesome great My experience was excellent Everyone was very friendly and very knowledgeable I would recommend to everyone what a great dealership it is. I More

by Leslie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Leslie! We are happy to hear your experience with Ryan Schneider, Ken Schneider, and our Sales Department at Metro Toyota! We appreciate you!

March 24, 2018

Great dealer Excellent experience salesperson Jim Greenfield did an outstanding job for me. They found the exact car I wanted in Michigan after we close the deal t More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Holiday
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Rich! We are happy to hear your experience with Jim Greenfield, Rich Holiday, and our Sales Department at Metro Toyota! We appreciate you!

March 24, 2018

Very friendly, Awesome service. !!!!! Because of the prompt service and attention I received,I will tell others for sure. I traveled all the way from Lansing Mich , Brad Barbee is a awesom More

by Rox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Barbee
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Brad Barbee and our Used Car Sales Department at Metro Toyota! We appreciate you! You are the meaning of "Our Customers Send Us Their Friends!"

March 24, 2018

18 month service service was quick and was able to get to work on time. Quality was great but really wanted my car rinsed off but car wash was closed that day....bumme More

by Loretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Loretta! We are happy to hear your experience with Scott and our Service Department at Metro Toyota! We owe you a car wash at your convenience!

March 24, 2018

Gracias SuperEdgar10 Estaba buscando un carro y encontré el lugar perfecto primero quiero darle las gracias a dios y luego a metro Toyota por todo. Recomiendo que vengan a More

by Elinternacional
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo, Miguel Rojas
Apr 07, 2018 -

Victory Toyota of Brook Park responded

¡Muchas gracias por su amable evaluación! ¡Estamos felices de escuchar su experiencia con Edgar, Miguel, y nuestro departamento de ventas en Metro Toyota! ¡Te apreciamos!

March 23, 2018

Quick fast clean nice Service was quick facility is very clean personal very helpful over all was a nice experience all around, i can see myself being a loyal customer in More

by CGMALEK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Byrne
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Scott Barrier, Sarah Byrne, and our Service Department at Metro Toyota! We appreciate you and look forward to seeing you again!

March 23, 2018

Great staff and Costomer service! I have had a great experience each time, their quick and are always polite. I enjoyed having coffee and catching up on homework while waiting for my c More

by CRAUTHAMELJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Dominic and our Service Department at Metro Toyota! We appreciate you!

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