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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,547 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,547 reviews

March 21, 2018

Toms car Once again Metro did it again. In and out in 30 minutes. Best service department I have every dealt with and we have been there for 35 years and over More

by Schmiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Schmiti! We are happy to hear your experience with Dominic and our Service Department at Metro Toyota! We greatly appreciate your continued patronage!

March 21, 2018

30K mile Tundra scheduled service The service dept. at Metro is by far the best experience I've ever had with any dealership that I've dealt with my entire life. More

by donho1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Wow, that says a lot! Thank you very much for your kind review! We are happy to hear your experience with Joe Rogers and our Service Department at Metro Toyota! We appreciate you!

March 21, 2018

Excellent Service Explanation of service and parts needed Reasonable "wait time'. I'm a 'long time' customer, an have always been satisfied with the excellent and rel More

by CAHENNINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Dominic and our Service Department at Metro Toyota! We appreciate you and your continued patronage!

March 21, 2018

90,000 mile service I really appreciated my service tech, Joe, for going above and beyond when I came in for the 90,000 mile service. He carefully checked the service rec More

by drforthus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Joe Rogers and our Service Department at Metro Toyota! We appreciate you and your faith in us!

March 21, 2018

We always have a great experience here at Metro Toyota! We have been going to metro Toyota for many many years and always worked with Dan Schneider and always had a wonderful experience ! Toyota cars are lo More

by Mridani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider, Jim Campo
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Dan Schneider, Ryan Schneider, Jim Campo, and our Sales Department at Metro Toyota! We greatly appreciate you and your many years of loyalty! We hope everyone loves their new Toyotas!!

March 21, 2018

2015 Toyota Highlander Easiest transaction for buying a car I have ever had. Brad was excellent. No pressure at all. The finance manager Jim Campo great as well . More

by twilasue54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Barbee
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Brad Barbee, Jim Campo, and our Used Car Sales Department at Metro Toyota! We appreciate you and hope that you love your Highlander!

March 21, 2018

Giovanni Estábamos buscando un carro bueno y comodo y escuchamos de edgar de metro toyota por la mega . Muy buen servicio . Gracias por la ayuda y por el tiemp More

by Giobabbin21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Apr 07, 2018 -

Victory Toyota of Brook Park responded

¡Muchas gracias por su amable evaluación! ¡Estamos felices de escuchar su experiencia con Edgar y nuestro departamento de ventas en Metro Toyota! ¡Te apreciamos!

March 21, 2018

Pleased with service department Very pleasant person to work with. Explained in detail about what service was done with our Mini van. After a long time brought our van for service h More

by KAUSIK6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Stephanie and our Service Department at Metro Toyota! We appreciate you and look forward to servicing your vehicle again!

March 20, 2018

Stephanie was very helpful and freindly Friendly and easy to work with. I wish they could have found the noise that the van makes. The rumbling sound when giving the van gas. More

by BRECKELJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for taking the time to write this review, James! Sometimes those bothersome noises are so hard to find. I would think, given the opportunity and some additional time, that we would be able to find the little bugger. Please keep us in mind as we appreciate you!

March 20, 2018

I love my rav4!!! Everyone at the dealership was very friendly and helpful. Tony is the best; he got me the best deal and more than what I asked! It’s my third time buy More

by Maria Adorjan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Maria! We are happy to hear your experience with Tony , Jeremy, and our Sales Department at Metro Toyota! We appreciate you and are pleased to hear that you love your RAV4!

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