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Victory Toyota of Brook Park
Brook Park, OH
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,545 reviews
February 25, 2018
Excellent service. Brad was incredibly laid back and friendly. Extremely knowledgable. I felt he did everything in his power to get the vehicle i wanted most but couldnt Brad was incredibly laid back and friendly. Extremely knowledgable. I felt he did everything in his power to get the vehicle i wanted most but couldnt justify spending on into a payment i was comfortable with. He also went out of his way to provide the truck in a condition that satisfied us on every criteria. I hope I can do business with him again on my next purchase. More
by Dan Hirzel
Employees Worked With
Brad Barbee
February 25, 2018
The greatest dealership of all time! This is the best dealership I’ve ever dealt with. Every team member I’ve come in contact with could not have been nicer. Everything is explained clear This is the best dealership I’ve ever dealt with. Every team member I’ve come in contact with could not have been nicer. Everything is explained clearly and in detail. Im almost at a loss for words how great Metro Toyota is. They truly make everything about buying a new car a pleasurable experience start to finish! 2018 Corolla iM 2018 RAV4 More
by Rocaforte
Employees Worked With
Ken Proctor, Michael Callahan, Rich Holiday, Robert Saponari
February 25, 2018
Outstanding Service I highly recommend Metro Toyota for outstanding salesmanship on the vehicle I recently purchased. This was my first time using Metro Toyota and after I highly recommend Metro Toyota for outstanding salesmanship on the vehicle I recently purchased. This was my first time using Metro Toyota and after using 3 other dealerships, I was highly impressed with their no pressure professionalism. All employee I dealt with were very friendly and knowledgeable about my purchase. Ryan Schneider and Ken Proctor did an excellent job in getting me the best deal possible. More
by BrilliantElite
February 25, 2018
Provides excellent customers services.Great place.... We have great selection of new and pre-owned vehicles with with this dealer.Provides great customer services with great prices and option.Realy great We have great selection of new and pre-owned vehicles with with this dealer.Provides great customer services with great prices and option.Realy great place.... More
by Khar
Employees Worked With
Brad Barbee
February 25, 2018
No need to stress at this dealership! Metro Toyota is one dealership that you don't need to stress about going to. They are honest, upfront, and reasonably priced. Definitely a one-stop Metro Toyota is one dealership that you don't need to stress about going to. They are honest, upfront, and reasonably priced. Definitely a one-stop shop! More
by lcsank
Verified CustomerEmployees Worked With
Sarah Byrne
February 25, 2018
Great experience! Didn't plan on actually buying the car was only going to test drive. Robert was wonderful and took his time with us which is why I bought that day. Didn't plan on actually buying the car was only going to test drive. Robert was wonderful and took his time with us which is why I bought that day. Provided the car lives up to my expectations, I will be a customer for life. More
by Jen711
Employees Worked With
Robert Saponari
February 25, 2018
My experience with Metro Toyota was great! I give Metro Toyota 5 stars for excellence service. Sales specialist Kosta Papagianis was very friendly and knowledgable in assisting me with the purc I give Metro Toyota 5 stars for excellence service. Sales specialist Kosta Papagianis was very friendly and knowledgable in assisting me with the purchase of my new car. I give him 10 stars for great service. Thank you Metro Toyota I love the my Toyota CH-R!😊 More
by Chasitie73
February 24, 2018
Exhaust system, alternator, serpentine belt, pulleys, hardwa The exhaust system was replaced with a aftermarket exhaust system due to the disparity in the price of a factory exhaust system. One year warranty on The exhaust system was replaced with a aftermarket exhaust system due to the disparity in the price of a factory exhaust system. One year warranty on the after market exhaust would be honored - But Not the labor. What the heck. You offer a so called quality aftermarket item, yet jip the customer on the potential labor. Lame. The alternator was overpriced, serpentine belt was also overpriced, and all the hard ware was expensive as well. Had to to pay $2,441.00 in Cash. Both of us are unemployed and when we asked for a simple one time gratis oil change so as to help us somewhat financially, the service manager gave us a hard time. We are very loyal customers to Toyota, and we will continue to be, but nickel and diming on a $35.00 oil change after paying $2, 500.00 Bill is not a good practice to engage in. More
by BARBARA.KUKAWKA
Employees Worked With
Other Employees :
Dan Cavin was an excellent technician that I felt comfortable working on my car., Chris Shillinger
February 24, 2018
2018 Tundra 4x4 Just wanted to thank the whole Metro Toyota team for a great truck buying experience! And a special thanks to Elivelisse for all your help. She truly Just wanted to thank the whole Metro Toyota team for a great truck buying experience! And a special thanks to Elivelisse for all your help. She truly went out of her way to make the experience enjoyable! More
by Dave898
Employees Worked With
Elivelisse Delgado
February 24, 2018
Expedient and professional My appointment was at 4:15 for an oil change and service. The work was done and a complete explanation provided allowing for a 5:05 departure. Thank My appointment was at 4:15 for an oil change and service. The work was done and a complete explanation provided allowing for a 5:05 departure. Thank you! More
by GSMITH9
Employees Worked With
Maggie Colan
