Victory Toyota of Brook Park

Thanks, Robert Saponari Have bought cars from Robert for many years. My most recent experience was the best. Robert is knowledgable, caring and gets you a great deal. Have bought cars from Robert for many years. My most recent experience was the best. Robert is knowledgable, caring and gets you a great deal. More

The best Barry and Jim greenfield are the best in what they do. Over the past 40years, between 5 adults we have purchased over 20 vehicles from them. They help Barry and Jim greenfield are the best in what they do. Over the past 40years, between 5 adults we have purchased over 20 vehicles from them. They help us to find the right car, and work with us in determining price. We have never gone anywhere else to buy our cars. They truely are the best in their profession. Metros service area, is the best in the area in everything they do. More

Great dealership love it I like that way they try to get you the car you want and they work with you with your situation I will recommend this dealership and Sam great guy he I like that way they try to get you the car you want and they work with you with your situation I will recommend this dealership and Sam great guy he is the best More

Very good service on my car and pleasant polite coordinator Dominic took care of me efficiently and listened to my chief complaint. There for regular maintenance but may car had a minor issue. Dominic listened Dominic took care of me efficiently and listened to my chief complaint. There for regular maintenance but may car had a minor issue. Dominic listened and addressed the issue with me in a professional manner. More

Metro Service Center Staff is friendly, helpful and they listen. You are not just a number, treated like family. Friends always spoke very highly of the Service Departmen Staff is friendly, helpful and they listen. You are not just a number, treated like family. Friends always spoke very highly of the Service Department and they were so right. Buying my car from this dealership was the best decision that I could make. Thanks to all at Metro. More

Thanks Mike and Maggie Mike took good care of the need for a new alternator. Later, Maggie stepped in and kindly helped with a time sensitive rental car repair issue. Man Mike took good care of the need for a new alternator. Later, Maggie stepped in and kindly helped with a time sensitive rental car repair issue. Many thanks to all. More

Returning customers Long standing customers. Would never purchase anything else. Great cars, services and top notch customer service Thanks Tony for all your assistan Long standing customers. Would never purchase anything else. Great cars, services and top notch customer service Thanks Tony for all your assistance. Love my purchase More

New lease Fast, efficient, friendly. Understood what I wanted and was able to accomplish it. Walked me through car features. Set up my Bluetooth for me. Ver Fast, efficient, friendly. Understood what I wanted and was able to accomplish it. Walked me through car features. Set up my Bluetooth for me. Very good experience. More

salesman was very professional When I walked in I met Brad he made my wife and I feel very relaxed it was a great experience very professional answered all our questions in finance When I walked in I met Brad he made my wife and I feel very relaxed it was a great experience very professional answered all our questions in finance Jim explained every page to us. you have professionals working here cant say enough More

No pressure sales help with Used Vehicles. So we are in our 70's and am pleased to say the used car sales staff have been terrific in helping us with the purchase of our first hybrid vehicle. So we are in our 70's and am pleased to say the used car sales staff have been terrific in helping us with the purchase of our first hybrid vehicle. Firstly, I had made an appointment because I had viewed a vehicle of interest on line. Dan Schneider the manager had Gary Capper help us. No waiting with this friendly, unassuming, and knowledgeable staff. Gary was very good at explaining the new technologies using analogies that were easy to understand. Again, patiently explaining how things worked. Since I showed interest, Gary asked if I would like to have them look at my CRV for a possible trade in. Gary and Dan the manager did it and had an answer in a few minutes. Very fair and again, and no anxious waiting. Very fair pricing for the vehicle and the trade. Having decided that the time was right to try a hybrid, we arranged for delivery this morning. Again I was pleasantly surprised to find the "non corporate handing one off to a myriad of professionals to handle the paperwork" non existent. Gary handled it all except changing the plates. Nice surprise, where we had experienced previous transactions at other dealerships, taking over a couple of hours to half a day with waiting, etc., Gary handled it all and we were out in less than an hour. Simple!!! Refreshing!!!! Also, I had found the evening of the first day and after commitment to purchase, a coupon on line. This morning I emailed Darlene and she got back to me. I returned her email, asking to send the coupon to Gary. Later I asked Gary about this oversight on my part because I had intended to really look first and he arranged to honor the coupon..... The vehicle was delivered clean, tank full, and more questions that we had were explained well. In all the best car buying experience my wife and I have ever had. (Truely!) If this is any indication of service in the other components of Metro Toyota, I think they are on the right track to build and retain loyal customers. Hope this is helpful and encouraging for a job well done... Respectfully submitted, Brent and Martha Young More