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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,545 reviews

February 10, 2018

Excellent Tony is a great salesman and got me the best deal that he could. He let me test drive the iM and show me all the features of the iM and the corolla. O More

by kmarzenski3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2018 -

Victory Toyota of Brook Park responded

Glad you enjoyed your experience with Tony! We hope you love your new Toyota! Thank you so much for your kind review! We appreciate you!

February 09, 2018

Best experience Ken was an amazing salesman. Really made sure I left with the goals I set out to achieve in my first car buying experience. If you want to be treated More

by Sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Holiday
Feb 10, 2018 -

Victory Toyota of Brook Park responded

We are happy to hear of your experience with Ken and Metro Toyota! Thank you so much for your kind review! We appreciate you! We hope you love your new Toyota!

February 09, 2018

Highlander Ken was a great salesman. He went over in detail all the features of my Highlander. I very much appreciated the time he spent. he definitely knows the More

by Sugey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2018 -

Victory Toyota of Brook Park responded

We are pleased to hear of your experience with Ken and we hope you love your new Highlander! Thank you so much for your kind review! We appreciate you!

February 09, 2018

Efficiency par excellance Friendliness, efficient professionalism from beginning to end. A clean, well-kept facility providing a comfortable waiting area with complimentary co More

by WYOVISTA04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2018 -

Victory Toyota of Brook Park responded

We are happy to hear of your experience with our dealership. Thank you so much for your kind review! We appreciate you!

February 09, 2018

Went in for my last free maintence on my lease vehicle I was greeted by a nice employee on the driveline and then Maggie was our advisor and was very helpful and got our vehicle in and out in a timely mann More

by jillian.moore001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Feb 10, 2018 -

Victory Toyota of Brook Park responded

Thank you, Jill!! Thank you so much for your kind review! We appreciate you!

February 09, 2018

Work is great but slow It took almost two hours for an oil change. They do great work but bring a lunch. App was for 10:15 didn't leave till noon. More

by ROADJOE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Feb 10, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your feedback. We are always looking to improve. Thank you so much for your kind review! We appreciate you!

February 09, 2018

Needed repair on headlight Done quickly and reasonable cost Service consultant was helpful and pleasant Would recommend this dealership for sales and service without any conce More

by MCOLLINGS187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2018 -

Victory Toyota of Brook Park responded

We are happy that you were pleased with your experience! Thank you so much for your kind review! We appreciate you!

February 09, 2018

Repair service Customer service was great very informational and forth coming they are always helpful and friendly. I would come here anytime something is going on w More

by MZTYSON26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Calig, Stephanie Talbot
Feb 10, 2018 -

Victory Toyota of Brook Park responded

Thanks for your visit to our Service Department! Thank you so much for your kind review! We appreciate you!

February 08, 2018

2018 Camry I do not like to be pushed around when I am car shopping. Our Salesman Kenneth Konopka was extremely nice and understanding to our particular situatio More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We appreciate you! We hope you love your new car, and your pizza too!!

February 08, 2018

Best Service Experience I can not say enough about your Service staff, Stephanie always makes sure I’m taken care of. You need more staff like her! I will tell my friends! More

by GK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Feb 08, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We appreciate you!

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