Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,562 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,562 reviews
February 09, 2018
Efficiency par excellance Friendliness, efficient professionalism from beginning to end. A clean, well-kept facility providing a comfortable waiting area with complimentary co Friendliness, efficient professionalism from beginning to end. A clean, well-kept facility providing a comfortable waiting area with complimentary coffee, pastry and an opportunity to also view the new showroom models of Toyota products. More
by WYOVISTA04
Verified CustomerEmployees Worked With
February 09, 2018
Went in for my last free maintence on my lease vehicle I was greeted by a nice employee on the driveline and then Maggie was our advisor and was very helpful and got our vehicle in and out in a timely mann I was greeted by a nice employee on the driveline and then Maggie was our advisor and was very helpful and got our vehicle in and out in a timely manner! More
by jillian.moore001
Employees Worked With
Maggie Colan
February 09, 2018
Work is great but slow It took almost two hours for an oil change. They do great work but bring a lunch. App was for 10:15 didn't leave till noon. It took almost two hours for an oil change. They do great work but bring a lunch. App was for 10:15 didn't leave till noon. More
by ROADJOE1
Employees Worked With
Stephanie Talbot
February 09, 2018
Needed repair on headlight Done quickly and reasonable cost Service consultant was helpful and pleasant Would recommend this dealership for sales and service without any conce Done quickly and reasonable cost Service consultant was helpful and pleasant Would recommend this dealership for sales and service without any concerns. Have purchased and leased Toyota products several times. More
by MCOLLINGS187
Employees Worked With
February 09, 2018
Repair service Customer service was great very informational and forth coming they are always helpful and friendly. I would come here anytime something is going on w Customer service was great very informational and forth coming they are always helpful and friendly. I would come here anytime something is going on with my car. More
by MZTYSON26
Employees Worked With
Chrissy Calig, Stephanie Talbot
February 08, 2018
2018 Camry I do not like to be pushed around when I am car shopping. Our Salesman Kenneth Konopka was extremely nice and understanding to our particular situatio I do not like to be pushed around when I am car shopping. Our Salesman Kenneth Konopka was extremely nice and understanding to our particular situation. He was very patient although we had lots of questions. I appreciate the family atmosphere he provided. He even bought pizza for my girls on the day of the pickup. Would definitely recommend him and the deslership to family and friends More
by John
Employees Worked With
February 08, 2018
Best Service Experience I can not say enough about your Service staff, Stephanie always makes sure I’m taken care of. You need more staff like her! I will tell my friends! I can not say enough about your Service staff, Stephanie always makes sure I’m taken care of. You need more staff like her! I will tell my friends! More
by GK
Employees Worked With
Stephanie Talbot
February 08, 2018
Excellent Service Everyone from the saleman to the finance officer were very professional and did everything in their power to meet my needs. Excellent job and very ple Everyone from the saleman to the finance officer were very professional and did everything in their power to meet my needs. Excellent job and very pleased with my experience at Metro Toyota. Thank you!! More
by USMarines.1
February 07, 2018
Great price, no nonsense negotiation, nice people . Did most of the work via email and finished up in about an hour at the dealer. Would recommend to others. . Did most of the work via email and finished up in about an hour at the dealer. Would recommend to others. More
by David
February 07, 2018
Service Visit I love this service department. The staff is always friendly and courteous. The Service area is clean, neat and well-staffed. The shuttle driver i I love this service department. The staff is always friendly and courteous. The Service area is clean, neat and well-staffed. The shuttle driver is friendly and keeps a clean vehicle. My shuttle experience was great. More
by TERRI.BOYD
Employees Worked With
Stephanie Talbot
