Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews of Victory Toyota of Brook Park - Service Center
Great service as always Joe kept in touch with the status of my service. I dropped off my car the night before and picked it up the next day with no problem. I'll definitel Joe kept in touch with the status of my service. I dropped off my car the night before and picked it up the next day with no problem. I'll definitely return for future service appointments. More
Happy Customer Metro Toyota always provides great service and value whether Im there to purchase a vehicle, or to have service performed. I can count on them to pr Metro Toyota always provides great service and value whether Im there to purchase a vehicle, or to have service performed. I can count on them to provide the same great service to all my friends and family I have sent there. They all thank me for sending them there and rave about their experience compared to other dealers theyve dealt with in the past. More
Routine service Oil change and tire rotation handled quickly and expertly done! Car wash is always a welcomed plus. Thanks for the great service you have provided me Oil change and tire rotation handled quickly and expertly done! Car wash is always a welcomed plus. Thanks for the great service you have provided me through out the Camry lease. More
The best dealership We had very good service at Toyota dealerships the salesman very nice and helpful and it didn’t take long time to have our car We had very good service at Toyota dealerships the salesman very nice and helpful and it didn’t take long time to have our car More
ABS Repair Thanks to Mike in the service department and John McNamara (I think he was the mechanic) the day I brought my car in for the ABS repair. I was previo Thanks to Mike in the service department and John McNamara (I think he was the mechanic) the day I brought my car in for the ABS repair. I was previously at the repair center the previous week due to 2 recalls. The three staff people who were of great service to me that day were Rio, Maggie, and John McNamara. More
Professional & Friendly I've been taking both our Toyota Avalon & Rav4 to Metro Toyota for over 10 years now. They (normally either Maggie or Joe) are always knowledgeable, I've been taking both our Toyota Avalon & Rav4 to Metro Toyota for over 10 years now. They (normally either Maggie or Joe) are always knowledgeable, professional and good at making recommendations without ever being "pushy". Every mechanical issue I've ever taken to them has been figured out and fixed! They're probably a "little bit" more expensive than some local repair facilities, but well worth it to know you're not being ripped off and that things will be repaired correctly and to Toyota's specs & standards. You can't go wrong here!!! PS: Although I usually see Maggie or Joe, I've always been happy with the service and treatment by everyone in Metro's service dept. More
Wonderful service Got in and they were quick to get me a transport to the brookpark rapid station. Explained everything via phone while I was at work. Great communicati Got in and they were quick to get me a transport to the brookpark rapid station. Explained everything via phone while I was at work. Great communication. Picked me up at brookpark rapid station without any problems or waiting. Check out was efficient. More
50,000 checkup went well and fst I came in for my 50k checkup all went well and fast! I was glad I bought the extended service plan i have only gone to Toyota for all my work, which h I came in for my 50k checkup all went well and fast! I was glad I bought the extended service plan i have only gone to Toyota for all my work, which has been great. More
Post-sale service visit Service staff is professional and courteous. Scott and Emma perfect ambassadors of quility, customer focussed service. Their attention to detail, e Service staff is professional and courteous. Scott and Emma perfect ambassadors of quility, customer focussed service. Their attention to detail, explanation of work, and making the service visit is top-of-mind. More
Professional The staff was very professional. Having coffee out was a nice touch as well as the TV and that the wifi was working gave me a chance to get some work The staff was very professional. Having coffee out was a nice touch as well as the TV and that the wifi was working gave me a chance to get some work done. More