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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,993 Reviews

1,993 Reviews of Victory Toyota of Brook Park - Service Center

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July 01, 2018

Oil change and tire rotation Everyone was pleasant, got my car back in the allotted time frame. Nice people! I would definitely recommend and have recommended this place to frien More

by dcorrao613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Scharbach
Jul 05, 2018 -

Victory Toyota of Brook Park responded

Thank you for such a kind review. We appreciate you taking the time to share your Service Department experience. Thanks again for choosing Metro Toyota!

June 29, 2018

Toyota care visit The sales and service team atbMayro Toyota compares to none. They are outstanding on both fronts. The sales team is always helpful and knowledgeable More

by 9148GIRARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastasia Kaluszyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Holiday
Jun 30, 2018 -

Victory Toyota of Brook Park responded

WOW! Thank you so much for your outstanding review of both Sales & Service. We are thankful for customers like you!

June 28, 2018

Excellent and quick service!! I was able to wait while my service was completed. I needed to get some work done at the same time. I used the free wifi and the working areas that More

by lanegifford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Jun 28, 2018 -

Victory Toyota of Brook Park responded

Thank you kindly for your 5-star Service review! We appreciate you taking the time to share your experience. Thanks again for choosing Metro Toyota.

June 27, 2018

Excellent service and friendly. Scott kept me informed about the service and repairs I needed and waited for me because I am slow because of my walker. To me that is great service. More

by KATHY41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Victory Toyota of Brook Park responded

Thank you Kathy for your kind words. We are happy you had a great Service visit. Thanks again for choosing Metro Toyota.

June 27, 2018

Great Job! They take car of your car like it was their own. Neat, Clean Facility, Very Kind Workers! I would recommend them to anyone! Thank You Toyota!!! More

by EVRABEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Victory Toyota of Brook Park responded

Thank you for your 5-star Service Department review! We appreciate your kind words! Thanks again for being a part of the Metro family.

June 27, 2018

Oil change tire rotation I didn’t have an appointment and not only did they fit me in right away but they expedited my service so I could get my daughter on time from her camp More

by SREN101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Jun 27, 2018 -

Victory Toyota of Brook Park responded

Thank you kindly for your excellent Service Department review! We know your time is valuable and we are happy we could expedite your service. Thank you again for choosing Metro Toyota! We appreciate you!

June 26, 2018

Great work as always Keeps me coming back would recommend this dealer to family and friends the service great they washed my car didn’t have to ask they just did it good j More

by JBIERMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Jun 26, 2018 -

Victory Toyota of Brook Park responded

Thank your so much for sharing your Service Department experience with us. We appreciate your kind words! The car wash is always a bonus!! Have a great day!

June 26, 2018

Great 45000 mi check up, Maggie was.professional, Courteous, and knowledgeable. She went an extra step by offering a sale on tires in October, took my pho More

by WKS9348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Jun 26, 2018 -

Victory Toyota of Brook Park responded

Thank you for your great Service Department review! Maggie is awesome, we're glad you think so too!

June 26, 2018

clean This is the best service I could ever ask for. I have been going to Metro Toyota for service since 1980 when we bought our first Toyota. More

by DMJCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2018 -

Victory Toyota of Brook Park responded

Thank you for your "best service ever" 5-star review!! We appreciate you being a member of the Metro family! You are Awesome!

June 25, 2018

Awesome experience! This service center was awesome! Everyone was great! It was just a nice experience as the entire team was helpful and I certainly will return. Thanks! More

by kmmay10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Talbot
Jun 25, 2018 -

Victory Toyota of Brook Park responded

Thank you for your awesome review! We appreciate you taking the time to share your Service Department experience and thank you for choosing Metro Toyota.

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