Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews of Victory Toyota of Brook Park - Service Center
Quick service. Nice lounge My 20,000 maintenance appt was completed as stated. 45 mins wait time and lounge was nice with coffee and Danish. 4 stars because said they washed m My 20,000 maintenance appt was completed as stated. 45 mins wait time and lounge was nice with coffee and Danish. 4 stars because said they washed my car but they did not. More
Just an oil change I went to the dealer for an oil change. On the way home I noticed the maintenance light was still on and had to return to have the light reset. I went to the dealer for an oil change. On the way home I noticed the maintenance light was still on and had to return to have the light reset. More
exceptional service with qualified personnel Joe Rogers is a very well qualified individual who made sure I was getting everything done that needed to get done. A side bar - I somehow scratched m Joe Rogers is a very well qualified individual who made sure I was getting everything done that needed to get done. A side bar - I somehow scratched my left arm getting out of the vehicle and had a gash with blood showing, Joe took the time to show concern, go get me a band aide and a wipe and made sure everything was ok with it. exceptional individual who cares for Metro's customers. Thank you More
Pleasant experience Needed to replace the engine splash guards, work was completed quickly. Was able to schedule an appointment in less than an half an hour, worked out w Needed to replace the engine splash guards, work was completed quickly. Was able to schedule an appointment in less than an half an hour, worked out well. More
Routine car maintence process was quick & everyone was nice Every one was nice & professional they were able to answer questions about car we had. & were able to give us an estimate. On future maintence we nee Every one was nice & professional they were able to answer questions about car we had. & were able to give us an estimate. On future maintence we needed More
Wonderful....A+++ Always professional.....and spot on with the service....very pleased with Toyota in genera....always been a Ford guy but now im sold on the Tocoma tru Always professional.....and spot on with the service....very pleased with Toyota in genera....always been a Ford guy but now im sold on the Tocoma truck More
Service Department The service rep was great in explaining the problem as well as the options available. I was confident in the service advice and the repairs that were The service rep was great in explaining the problem as well as the options available. I was confident in the service advice and the repairs that were done. More
Courteous, efficient service, as always. Excellent as always!! That's why I keep coming back!! My current lease is about up, but plan on leasing again.... EVERYONE is courteous and friendly. Excellent as always!! That's why I keep coming back!! My current lease is about up, but plan on leasing again.... EVERYONE is courteous and friendly.. More
Work is done right the first time. I always have my Toyota vehicles serviced here, where I bought my vehicle. I know repairs are done right the first time by trusted technicians. I always have my Toyota vehicles serviced here, where I bought my vehicle. I know repairs are done right the first time by trusted technicians. More
Everything done in 1 hour. Went for 15k miles maintenance service. Everybody was friendly and service was completed in one hour. My front license plate is bent and it wasn’t men Went for 15k miles maintenance service. Everybody was friendly and service was completed in one hour. My front license plate is bent and it wasn’t mentioned at all. I noticed it when I got home. More