Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews of Victory Toyota of Brook Park - Service Center
Service I had been hearing a weird noise coming from my tire for about a week and I decided to make an appointment to get it looked at. Scott was super helpfu I had been hearing a weird noise coming from my tire for about a week and I decided to make an appointment to get it looked at. Scott was super helpful and got me in right away to have everything looked at. They were able to quickly figure out the issue and fix it. And it was even covered under warranty...even better! Thanks to Metro Toyota for always helping me and my family out, whether it be getting a new car or servicing our vehicles. More
Great Service I got a last minute appointment and got in and out quickly. They even accommodated my disability by not making me go all the way to the waiting room. I got a last minute appointment and got in and out quickly. They even accommodated my disability by not making me go all the way to the waiting room. More
Lubed Service was Fantastic vehicle is awesome it's a Toyota you get what you pay for! I expect the best and toyota delivers. Thank you Service was Fantastic vehicle is awesome it's a Toyota you get what you pay for! I expect the best and toyota delivers. Thank you More
Service Good job and all clean. They did a good job on my car maintenance did a nice job and cleaned up after job was complete. Good job and all clean. They did a good job on my car maintenance did a nice job and cleaned up after job was complete. More
New tires Scott in service thinks so much of your clients that he called me when you had your sale on tires, knowing that I needed them. Now that’s real custome Scott in service thinks so much of your clients that he called me when you had your sale on tires, knowing that I needed them. Now that’s real customer service. More
Good service Everyone is very nice and friendly. They efficiently serviced my SUV. Ryan Schneider is very friendly and courteous, he’s a great asset to the Metro d Everyone is very nice and friendly. They efficiently serviced my SUV. Ryan Schneider is very friendly and courteous, he’s a great asset to the Metro dealership. More
Convenient and friendly service I really appreciate the early morning appointments, online scheduling and comfortable waiting area. Service was speedy and reasonably priced. I am v I really appreciate the early morning appointments, online scheduling and comfortable waiting area. Service was speedy and reasonably priced. I am very happy with my certified Tacoma and will continue to return for service. More
They always take good care of me My care is a 2005. I have had every oil change, maintenance service and repair done at Metro Toyota simply because they take good care of me. I have h My care is a 2005. I have had every oil change, maintenance service and repair done at Metro Toyota simply because they take good care of me. I have had my favorite service advisers over the years. Some have relocated, retired or left the business. However, my current favorite adviser, Joe Rogers is the best. I can call him and he assures me that I will be taken care of because he knows that my job requires travel. If a repair will take long, I am offered a rental. I am always given options and advice as to the best direction for me to take. I appreciate the thoughtfulness and time invested in making sure I am happy when I leave the well-maintained waiting area. More
Always a good experience I always feel well taken care of at Metro. I've been going there long enough that the service managers know my name and are always kind and do their I always feel well taken care of at Metro. I've been going there long enough that the service managers know my name and are always kind and do their best to get me the best deal. I'm a teacher so I'm always looking to cut corners where I can, and they are always honest about what really needs to be done. This past time they looked at my usb port for no extra charge and gave me a new USB cord. This was much appreciated! It is also always a comfortable waiting area experience. There are spaces to work if you need to get stuff done while there. Thank you Metro! More
Great first-time experience with my new Camry My service technicians were friendly and worked quickly to get me in and out in a timely manner. The waiting room is very pleasant and my service was My service technicians were friendly and worked quickly to get me in and out in a timely manner. The waiting room is very pleasant and my service was done correctly the first time. Thanks you Metro! More