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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,993 Reviews

1,993 Reviews of Victory Toyota of Brook Park - Service Center

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March 19, 2018

friendly service Metro Toyota gives friendly, informative service every time I have been there. They keep you informed every step of the way while working on your car More

by eb13
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Apr 06, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Sarah Byrne and the Service Department at Metro Toyota! We appreciate you!

March 19, 2018

Quick, efficient and the work was done to my expectation I have been coming to Metro Toyota for almost 2 years now and they always have treated me well. I will continue to use Metro Toyota. Thanks Stephani More

by jarrod.wenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Jarrod! We are happy to hear your experience with Stephanie and our Service Department at Metro Toyota! We appreciate you!

March 19, 2018

Thorough inspection All systems checked, seat heater installed, two license plate light replaced in preparation for a new owner. All this in one day. Check list is helpfu More

by Careful driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Jim, Barry, Chad, Scott Barrier and our Service Department at Metro Toyota! We appreciate you!

March 19, 2018

Quality keeps me coming back. I love my Toyota Camry and I love the exceptional customer service I can count on. My husband and I have found the people there to be knowledgeable, f More

by JUSTINEJACIMOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Justine! We are happy to hear your experience with Gary "Cap" Capper, Dominic, and our Service Department at Metro Toyota! We appreciate you!

Jul 13, 2021 -

JUSTINEJACIMOVIC responded

My husband recently passed and I am disabled. Dominic made arrangements to have my car picked up serviced and returned to me the same day. It means so much to have honest people that truly care and want to help.

March 19, 2018

Metro Service Dept Pros I came in to Metro Toyota for an oil change on my Sienna. It was a used vehicle that I had bought there, and I decided I would return as a repeat cust More

by Sienna Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNamara, Maggie Colan
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Maggie Colan, John McNamara, and our Service Department at Metro Toyota! We appreciate you!

March 18, 2018

Awesome Service! Everyone at the dealership is very polite professional and helpful. Every quote I have received has been reasonably priced and each time I take my ca More

by ALTENRENEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Apr 06, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review,! We are happy to hear your experience with Stephanie and the Service Department at Metro Toyota! We appreciate you!

March 17, 2018

Retrain I like the service center and the prices on your services rendered. Wait time is usually good, although this date was terrible, wrong information from More

by Chocolate rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2018

Multi-point inspection / oil change The service provided at Metro Toyota is professional and efficient. I was treated as a valued customer, and my vehicle was inspected and serviced wit More

by Ms. Janson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rupert
Apr 06, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Ms. Janson! We are happy to hear your experience with Devin and the Service Department at Metro Toyota! We appreciate you!

March 16, 2018

Good handling of a Toyota customer from the start to finish. Because the review reflects the experience that I had at the time of the service of my Toyota. I will return for my next service in October 2018. More

by RMBAUMANN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Apr 06, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Stephanie Talbot and the Service Department at Metro Toyota! We appreciate you!

March 16, 2018

Great! Sara was very efficient and nice. The service was completed in a timely fashion. And they washed my car for me! Will definitely return to Metro. More

by SPITFIRE51653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Apr 06, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Sarah Byrne and the Service Department at Metro Toyota! We appreciate you!

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