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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.4
1,993 Reviews
Call Service Center (216) 412-5258

1,993 Reviews of Victory Toyota of Brook Park - Service Center

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November 24, 2022

Fast and easy experience. Great People and a clean environment for everyone. Highly recommended for a new vehicle or service. More

by Aollar25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 24, 2022

My service was excellent I am a customer for life because they treat me wonderful More

by rdebose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yacek Nazarczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Lombardo
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Nov 30, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 24, 2022

Thankyou for getting me my new car I Love it. Hope i can visit you guys soon😀 More

by ROSAGONZALES93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Report | Print
Dec 01, 2022 -

Victory Toyota of Brook Park responded

Congratulations on your car! We’re happy that you trusted us to help you with this big moment! We'll look forward to seeing you back now that you’re a part of our family! If you need anything at all please call Edgar to give you a hand!

November 24, 2022

Good quick service. I will be returning from now on for my oil changes and any other repairs or maintenance or parts needed. More

by rf1862
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 24, 2022

We've been Metro customers for many years and always get excellent service! Thanks to Dan Schneider for taking good care of us! More

by JCAPLIS1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Schneider
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Dec 01, 2022 -

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle. We agree Dan is fantastic! We hope to see you again in the future and please enjoy your Toyota!

November 24, 2022

Metro it were I take all my truck and they give me the best service and Freindly feeling I would go to no other dealership for my trucks thank you More

by DCRAWFORD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 24, 2022

Metro Toyota is very thorough in there work. The technicians look over the car, making sure everything is done, done correctly and accurately, along with recommending what needs to be done right More

by John Lasko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 24, 2022

Very friendly and accommodating staff. Clean and organized service environment. Fast and honest service. Great. More

by domabegho2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Victory Toyota of Brook Park responded

Hello, we appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 23, 2022

They doing a great job and good on advertising the wait time is not too long More

by latifadiallo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 23, 2022 -

Victory Toyota of Brook Park responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are glad that Mike's efforts could meet your satisfaction. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

November 23, 2022

I appreciated the call from Metro to schedule my appointment. On day of service everyone was on their “A” game. Good service and helpful customer service representatives. More

by margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
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Nov 23, 2022 -

Victory Toyota of Brook Park responded

Margaret, Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle! Have a great Thanksgiving!

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