Victory Toyota of Brook Park - Service Center

Service was great, I would recommend that the seat position of a vehicle after service be adjusted all the way back, not all the way forward to accommodate the porter person. Just a note that I woul position of a vehicle after service be adjusted all the way back, not all the way forward to accommodate the porter person. Just a note that I would never again buy or recommend a Toyota hard bed cover because they are not water proof around the edges More

very slow; the oil change was done with vehicle sitting ready to go for over 15 mins with no one coming to lounge to inform me; had I not went and asked why; who knows how much longer I would’ve waited pri ready to go for over 15 mins with no one coming to lounge to inform me; had I not went and asked why; who knows how much longer I would’ve waited prior to knowing it was ready. Over 2 hours for just an oil change is ridiculous waste of time. I will just use a 3rd party for servicing in future. More

Very professional and friendly environment along with clean restrooms and waiting area, i was very pleased there clean restrooms and waiting area, i was very pleased there More

Always punctual, polite and efficient. I have always had a good experience with this service station and feel that they have been honest and straightforward, performing high quality work. I have always had a good experience with this service station and feel that they have been honest and straightforward, performing high quality work. More

Everyone we have ever dealt with in the service department has been courteous and professional. department has been courteous and professional. More

Dealer was nice clean had coffee available while I waited didn’t like they tried to upsell me brakes on a car I just bought certified. Seems shady. didn’t like they tried to upsell me brakes on a car I just bought certified. Seems shady. More

Very good and nice place to keep you car safe , the employees are very friendly and helpful people employees are very friendly and helpful people More

Great people and great service! I have dealt with other local Toyota dealerships, and Metro is my favorite by far! I have dealt with other local Toyota dealerships, and Metro is my favorite by far! More

Scheduling an appointment was ver quick and easy. Just in for a oil change. And I was in and out. Planning on scheduling another appt for a new key. As I lost mine and service dept. Was very help Just in for a oil change. And I was in and out. Planning on scheduling another appt for a new key. As I lost mine and service dept. Was very helpful More