Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews of Victory Toyota of Brook Park - Service Center
This is my daughter's car. Evidently she did not want to respond to you. She was unhappy about repairs she thought unnecessary. she took car elsewhere respond to you. She was unhappy about repairs she thought unnecessary. she took car elsewhere More
Pleasant experience when buying a car. Ken is was very professional and as nice as they come. Would consider purchasing from Metro when buying a Toyota. professional and as nice as they come. Would consider purchasing from Metro when buying a Toyota. More
I had continued problems with my camry battery not holding a charge. Mike Balis not once showed any frustration towards me. I appreciate the free battery & mechanics for the work also. Good coffee holding a charge. Mike Balis not once showed any frustration towards me. I appreciate the free battery & mechanics for the work also. Good coffee too: Thankyou More
Thank you for keeping me safe and it is great to know John McN. is there with his expert knowledge and skillset. Thanks to everyone John McN. is there with his expert knowledge and skillset. Thanks to everyone More
This service center seems to re-examine their processes to try to make it better to to make the customer service better. They are efficient in their intake process and get me in and out quickly. They are f to try to make it better to to make the customer service better. They are efficient in their intake process and get me in and out quickly. They are friendly and listen to what I say. Some of them know me by name. I have been in a couple of times and was not charged for a minor service because I am a loyal customer! I have never been disappointed coming here. More
The part came in after long wait and was replaced and I have my car back. Thank you Chris ( Service manager) for your efforts to work on 2 months compensation which I received. Thank you Toyota for the qui have my car back. Thank you Chris ( Service manager) for your efforts to work on 2 months compensation which I received. Thank you Toyota for the quick response. More
I had a very minor issue...more of a question. Mike Hanna took care of it right away. As always the service department is extremely efficient. Hanna took care of it right away. As always the service department is extremely efficient. More
I’ve purchased many cars at this dealership in the last 18 years. I can always drive away in my new car feeling like it was a good experience. The service department is excellent also. It’s nice to be 18 years. I can always drive away in my new car feeling like it was a good experience. The service department is excellent also. It’s nice to be able to have all of my service needs taken care of at Metro, wether it be to buy tires or a break job, their pricing is competitive to the industry. The frosting on the cake is the 2 year or 25,000 mile (Which ever comes first)free service for new purchases. Lastly, because I use Metros service department, I am confident that the job gets done right by Toyota qualified technicians. More
I have been coming here for years! I love it and would recommend it to anyone! Staff is courteous and efficient! Oil changes are a little pricey anymore but thats my only complaint. recommend it to anyone! Staff is courteous and efficient! Oil changes are a little pricey anymore but thats my only complaint. More
Sam he is agreat person and very nice he helped me a lot I wish al the best for him and his family Gad b I wish al the best for him and his family Gad b More