Victory Toyota of Canton

I happened upon Victory, quite by accident (internet). From the time I was contacted by "Holly" (not sure which one) 'til I drove away in my new Matrix, I was treated very well. My questions were answere From the time I was contacted by "Holly" (not sure which one) 'til I drove away in my new Matrix, I was treated very well. My questions were answered, promptly. The staff was aware of my "financial challenge" and worked hard to make the deal happen. I feel my trade in was fair. I'm looking forward to 3 years from now, doing business, again. More

Came from Illinois. Asked to describe the vehicle condition before i booked my flight, was lied to. Car had a side damage, where it needed to be repainted and the dent needed to be fixed. Michelle wh condition before i booked my flight, was lied to. Car had a side damage, where it needed to be repainted and the dent needed to be fixed. Michelle who was describing the vehicle condition on the phone, didn't even came out to talk to me after i was outraged by what i saw, even thou i spent 6 hours at the dealership. Manager Dan explained me that Michelle simply "didn't see it" and the deal is "take it or leave it". In addition the car only had one key. Fred, salesman, said they have no extra key at dealership right now and that they will mail me one as soon as possible. Had to call several times before i did get it and nearest dealership asked for $120 to program it which no one told me about. This place was the biggest disappointment and the worst service ever! More

The staff at Victory Toyota is very friendly and knowledgeable about the vehicles they sell. I would definitely recommend this dealership to everybody and the service department is also very good a knowledgeable about the vehicles they sell. I would definitely recommend this dealership to everybody and the service department is also very good at listening to the customers needs and taking care of the customer. More

I had a really good experience at this dealership. I went to Dunning Toyota and I didn't feel as if they cared one way or the other if I purchased a car with them, Canton was different, they did an exce went to Dunning Toyota and I didn't feel as if they cared one way or the other if I purchased a car with them, Canton was different, they did an excellent job and went out of their way to make sure my purchase experience was great! I would highly recommend this dealership and my sales person, Lt. Dan. Holly showed me all the features of my car, I didn't expect that and I got a free safety kit! Purchase your next toyota with Victory! More

Extremely knowledgeable and friendly, gave me top dollar for my trade, and kept me informed during the finance process. I brought my two and half year old daughter and he entertained her as well with little for my trade, and kept me informed during the finance process. I brought my two and half year old daughter and he entertained her as well with little toys to play with as daddy shopped the lot. Very customer friendly at all times. Would recommend this dealership because from the manager, financial services, sales staff, and the receptionist always made me feel comfortable with absolutely no pressure and worked hard on my behalf to ensure my needs during the purchase experience were exceeded. It was refreshing and fun. I look forward to future purchases with Victory Toyota of Canton. More

Dealer has awesome service, even though they did not had particular vehicle, but they manage to locate and delivered on time. It agree to compensate me the time i had to wait for my car. I would recommend m particular vehicle, but they manage to locate and delivered on time. It agree to compensate me the time i had to wait for my car. I would recommend my friends for sure. More

Jennifer listens to my needs and addresses them whenever I work with her. I never feel pressured when dealing with Jennifer. The whole experience is positive and professional. I work with her. I never feel pressured when dealing with Jennifer. The whole experience is positive and professional. More

My wife and I came in on the spur of the moment, killing time. Jamar Daniels greeted us, as I would expect any Sales Consultant to do. But what impressed us was his care and concern for getting us into th time. Jamar Daniels greeted us, as I would expect any Sales Consultant to do. But what impressed us was his care and concern for getting us into the right Toyota for our needs, without making us feel pressured. He was genuinely concerned about *us*, which made us stay longer at the dealership, and get almost to the point of closing a sale, even though we live in Orion Township, which is quite a distance away from Victory's location. Also, the sales consultants at Victory seemed to work as a team, which impressed me as very professional. Thanks for your time, Jamar. And congratulations to Victory for having such high-quality professionals on your staff! Sincerely, Dave and Cindy Ouzounian More

I chose these particular ratings because of my wonderful experience with Will Hopersberger. He is a fine salesman who genuinly cares about his customers. He went above and beyond to ensure that I was satis experience with Will Hopersberger. He is a fine salesman who genuinly cares about his customers. He went above and beyond to ensure that I was satisfied with my purchase. Its rare to come across a salesperson of his nature. I am so grateful that we connected, and I can honestly say that I have a peace of mind with my purchase. Thanks Will! You're the best:). Lynn Norwood More

My husband and I own two businesses and rarely experience customer service that meets our expectations. We both felt that Jason listened to our needs, was very accommodating and communicated effectively with customer service that meets our expectations. We both felt that Jason listened to our needs, was very accommodating and communicated effectively with us. We were both very happy with his customer service!It was excellent! The sales experience was more like a conversation, not a sales pitch, no pressure. He even came in on his day off to assist us. His manager Dan was also wonderful to work with. They both were concerned that my husband and I were very happy with the vehicle and the entire process. We are extremely happy with the service, sales process and our vehicle! Jason & Dan went above and beyond our expectations! More