Victory Toyota of St. Louis

After sale service needs work. Bought my last car here, the buying experience was decent but the after purchase service was pretty garbage. They took about three weeks to get me my Bought my last car here, the buying experience was decent but the after purchase service was pretty garbage. They took about three weeks to get me my title and you have to register within 30 days with the DMV. In addition, when I finally did get to the DMV the paperwork was dated incorrectly. So after waiting in line two hours at the DMV I was told I had to go back to the dealer. Here's the thing, my time is worth money and waiting in line for two hours when I could have been doing something else is complete BS. When I called them I left a message that was never returned so I had to call back. When I finally did get a hold of someone I asked what they would do to compensate my time. The answer was absolutely nothing. They initially wanted me to come into their dealership to pick up the corrected paperwork (it's not convenient at all for me), thus wasting even more of my time. I told them that wasn't happening and they did finally mail the corrected paperwork with at least the $25 fee needed for being over 30 days in registering the car. In addition, when I finally did get back to another 2 hour wait at the DMV the inspection report they gave me had also expired (it had been done in January and I bought the car in March). Rather than messing with their subpar service I just went and paid a shop down the street to do the inspection, went back to the DMV for the THIRD time, waited another hour and finally got everything done. I'll never go back to Weiss. There are plenty of other options out there and they can't follow all the way through when they sell you a car. Honestly, a couple of gift certificates for a decent meal for all the time I wasted becuase of THEIR mistake is all it would have taken. Now they lost a customer with 4 kids about to hit driving ages. More

brakes my daughter bought a used Camry from this dealership before the 1st month was out the brakes went out not only did they tell her they would not help h my daughter bought a used Camry from this dealership before the 1st month was out the brakes went out not only did they tell her they would not help her out on the repair but she should not drive the car and they could fix it for $600, she came to me and I replace her brake pads for $50 ,they could have put the pads on and had a very satisfied customer that would have recommended them, but they tried to RIP her off and she will be telling everyone she knows to never buy from them More

Rav 4 We bought two Rav 4’s there and we brought in the 2014 yesterday. Dennis was very knowledgeable and even saved us some money. He said some work was We bought two Rav 4’s there and we brought in the 2014 yesterday. Dennis was very knowledgeable and even saved us some money. He said some work was not necessary. Very happy. More

Great service Excellent service. Brian Bohall is a master mechanic. It's not often that you can trust your mechanic 100%, but in my situation Brian went above and Excellent service. Brian Bohall is a master mechanic. It's not often that you can trust your mechanic 100%, but in my situation Brian went above and beyond. More

attention Immediately upon entering the facility Pat approached us and regards to what items we were looking for in a vehicle. Pat been retrieved the vehicle wi Immediately upon entering the facility Pat approached us and regards to what items we were looking for in a vehicle. Pat been retrieved the vehicle with the features we were looking for on it. In a fast efficient manner More

Top notch dealership there amazing I have been an ASE master technician for 21 years. I do not work at Weiss Toyota. I have been in this industry for some time. I inquired about a 4 I have been an ASE master technician for 21 years. I do not work at Weiss Toyota. I have been in this industry for some time. I inquired about a 4 runner on line. Weiss Toyota was the first dealer to call me back to set up a time to visit their dealership. I work long hours and got there close to closing time. Salesman Mike Collins was absolutely wonderful to work with. He had a 2018 Toyota 4 runner premium on the lot and test drove it. They let me take it home because it was late to work out the finances. That's where Shane Thacker comes in, extremely great guy that got all the financial work taken care of. I bought this vehicle for my wife for our 20th anniversary, Mr. Collins even gave my wife flowers when the vehicle was delivered, a full tank of gas, and a free detail, with Toyota care. I hope I dont have to buy another one soon lol but if I do I'm going back to Weiss Toyota... thank you so much Josh & Angie Morton More

Amazing Experience Wow, thats all i can say is WOW!!! super great Dzevad reached out to me soon as i sent over a email, he was able to locate a 4runner for me, and he al Wow, thats all i can say is WOW!!! super great Dzevad reached out to me soon as i sent over a email, he was able to locate a 4runner for me, and he also gave me the best price right away. The finance manager was also super friendly and got me the best rate! I am super happy with the experience that i had! will be definitely coming back! More

Very bad experience trying to trade my truck I went to tread my 2016 I bought from them and they try to steal it from me offered me $6000 less then any auother dealr ship I will never go back the I went to tread my 2016 I bought from them and they try to steal it from me offered me $6000 less then any auother dealr ship I will never go back there More

Routine maintenance. As always my recent experience with the service department for a routine maintenance visit was met with a very professional and experienced group of e As always my recent experience with the service department for a routine maintenance visit was met with a very professional and experienced group of employees. I worked directly with Dennis Perry who handled the requested maintenance job professionally and I was very pleased with his handling of the work. More

One of the Best Salesman ! This is in regards to Shane, he has been one of the Best, being a 2 time purchase customer telling everyone I know. Thanks Shane for your help ! This is in regards to Shane, he has been one of the Best, being a 2 time purchase customer telling everyone I know. Thanks Shane for your help ! More