Village Toyota

I had spoken with Randy before on the phone a few days before my visit to Village Toyota. I told him exactly the Prius I wanted. He said they had one on the lot. It was extremely important to me not to be before my visit to Village Toyota. I told him exactly the Prius I wanted. He said they had one on the lot. It was extremely important to me not to be pushed. I drove the car......Randy answered my questions and described the car in detail. I was impressed with his knowledge of these cars (I had done my own research before I called so I knew he was knowledgable.) We came to an agreement and I never felt pushed. Also,we have his phone number to ask any questions about the car anytime. My husband came with me the next day to pick up the car and Randy spent more time with him going over the car and answering questions. They had ordered other floor mats than came with the car for me and Randy went out of his way to get them to me. I was also aware that this was a dealership that did not "pounce" on other people either when they arrived. The dealership had a very relaxed atmosphere that people seemed to respond to. I am not surprise they sold a number of cars while i was there. I had driven an hour and half for this dealership and am very pleased to have done so. Thank you Randy Rogers! I also want to say Thank you to Charlie DeFreese who was also part of my positive experience with Village Toyota........Have already recommended you to others. Leslie Green ..... By the way....I love my Prius and am getting 53-54 miles to the gallon! More

I went in to buy a new car and knew what I wanted. The sales person showed me all of the features In a friendly manner and was quick to get the paperwork started. The finance manager also was very friendl sales person showed me all of the features In a friendly manner and was quick to get the paperwork started. The finance manager also was very friendly and explained all of the paper work with expertise and quickness. More

Our sales man Greg Nelson so very nice, helpful Nd professionL I would defiinTely buy a car from him again .I love my new 2012 toyota professionL I would defiinTely buy a car from him again .I love my new 2012 toyota More

It's a pretty straightforward dealership. Always had good service there. Could have gotten a better price on a Camry hybrid, but they are local. service there. Could have gotten a better price on a Camry hybrid, but they are local. More

We arrived with two vehicles to trade in on a new Prius. Mr. Buzby was extremely courteous, friendly and efficient. We arrived at a deal that was very acceptable to us, and we will certainly return to Villa Mr. Buzby was extremely courteous, friendly and efficient. We arrived at a deal that was very acceptable to us, and we will certainly return to Village Toyota in the future. More

service dept failed to reinstall left rear caliper pin on a used crown vic i purchased at village. my family drove this car to north carolina in that condition.thankfully no accident occured.i made repairs m a used crown vic i purchased at village. my family drove this car to north carolina in that condition.thankfully no accident occured.i made repairs myself.same vehicle was in for oil change,overfilled by 1 quart,and was charged extra for that quart.made repair myself (let out a quart).same vehicle, air filter compartment was closed improperly allowing unfiltered air in.had to have injectors cleaned. now things are getting costly.now for vehicle #2, an 04 tundra.had oil change, 1 quart to little.had to buy more oil and top off myself. i have after market wheel covers,service dept does not know how to remove them without breaking the clips that hold them.bought a new set for over $100. the final straw came when i decided to change oil myself. found that 3 of the 4 bolts securing the skid plate were stripped and the 4th was on its way out.when a dealership cant even change oil without doing damage its time to move on and warn others. FOR REAL, john johannesen jr. More

We've had our Toyota 4 Runner serviced at this dealership since we moved here in 2010. When it was time for a new car this was the only place we considered because of your service department and found your s since we moved here in 2010. When it was time for a new car this was the only place we considered because of your service department and found your sales team to be just at the same level. They are all professional and personable at the same time which gives you a sense of dealing with the right people. This was the best experience my wife and I have had in purchasing a new car. We are positive that Village has the best when it comes to service and caring for the customer. Vincent Scala More

Were looking to purchase new car. We looked at other cars and dealers. At Village Toyota, in deference to the other dealers, we were treated with the utmost courtesy and profesionalism. The price was fair. W and dealers. At Village Toyota, in deference to the other dealers, we were treated with the utmost courtesy and profesionalism. The price was fair. We were completely satisfied! More

The salesman was very helpful and not pushy. Explained the vehicle from top to bottom, and worked out a suitable payment plan. In other words he was very good. the vehicle from top to bottom, and worked out a suitable payment plan. In other words he was very good. More

Ordered part, received wrong part. Found their error in their website ordering system, they said they wouldnt return as I opened the bag the part came in. Note, the bag is NOT CLEAR, i was unable to deter their website ordering system, they said they wouldnt return as I opened the bag the part came in. Note, the bag is NOT CLEAR, i was unable to determine that they had sent the wrong part without opening. The website has 2 part numbers for the same part, and I recieved a front and rear diff locking dial, when I should have recieved a center diff locking button. They offerd to "try" to return it to toyota, and stated that if I ordered the correct part from them they would waive the restocking fee..... I cant do business this way--this is their mistake, so I refuse to purchase the rest of my equipment from them. Spread the word. More