Village Toyota

I am extremely disappointed with the way Toyota has handled an ongoing issues with my truck. I purchased my truck in August of 2025, and several months later I brought the seat discoloration issue to t handled an ongoing issues with my truck. I purchased my truck in August of 2025, and several months later I brought the seat discoloration issue to the dealership's attention. I had a big discoloration on the driver's side seat, back seats, and the passenger seat (which I failed to mention to them originally, because I am not on the side of the truck, and it simply slipped my mind). In June 2026, Toyota replaced the seat covers on the driver's side and the back seats, but unfortunately, the problem did not go away. I have continued to bring this issue to their attention, and all I keep hearing is they replaced them as a one time "Courtesy"! I was at my service appointment today, and brought it to George's and Kayla Rios attention again, and it seemed like I was bothering George with it because he has heard me mention this recurring problem MANY times. Kayla said today, that they replaced it as a "Courtesy" and can't do anything but I need to escalate it with Toyota at 800-331-4331. I called Toyota, spoke to Paulina, and she called Village Toyota, and came back on the line to tell me she has to respectfully decline escalating this further. This response is extremely frustrating. THIS WAS NOT A COURTESY. It is something Toyota should take care of. You don't expect to pay $50K for a truck for the seats to be discolored. I did not ask Toyota to replace perfectly good seats as a favor. I reported a problem with the seats on a BRAND NEW vehicle and the replacement did NOT correct the problem. I have the same issue on another seat, it's just the area isn't as big on the one on my driver's seat. Let's be realistic, I am not asking Toyota to replace my entire truck. I am simply asking them to replace the seat covers again that are discolored and continue to show problems. For the amount of money customers pay for these vehicles, I expect better quality and, more importantly, better customer service when a legitimate problem is brought to their attention. I take pride in all of my vehicles, they are always meticulously cared for and I only have 6,081 miles on my vehicle. I am not asking for special treatment. I am asking Toyota to stand behind its product and properly address a problem that has been reported multiple times. Toyota can do better than this. I expected better, and I am extremely disappointed with how this situation has been handled. At this point. I gave them a 2 star review because my salesman, John DeLoach was very nice and went out of his way to help me. The service department, has been nice up until it seemed I bothered George today by mentioning the seats again. I know he can't do anything personally, but he is usually my service advisor. And it is asking if I would recommend the service center and I will answer yes, because they have been nice. But as far as Toyota in general, they need to do better. More

This was a very pleasant experience. My salesman John (Beatle) was exceptionally knowledgeable and helpful. My salesman John (Beatle) was exceptionally knowledgeable and helpful. More

I would recommend this dealship to anyone so if you are looking for a car go look up John "Beatle Tie'Deloach. He is the best, he is patience knowledgeable.and honest. He does not pressure you.we have bou looking for a car go look up John "Beatle Tie'Deloach. He is the best, he is patience knowledgeable.and honest. He does not pressure you.we have bought several vehicles (Toyota's from him.) More

I purchased a 2026 Toyota Corolla from Village Toyota on 3/30/2026. The price of the Corolla was the best price in Florida! The car delivery men were A+ wonderful! Thank you, Village Cadillac Toyota! 3/30/2026. The price of the Corolla was the best price in Florida! The car delivery men were A+ wonderful! Thank you, Village Cadillac Toyota! More

John “Beatle Tie” was a great salesman and person, he is very knowledgeable about his job and the cars. Makes the customer, like me, feel comfortable in buying a vehicle from this lot. very knowledgeable about his job and the cars. Makes the customer, like me, feel comfortable in buying a vehicle from this lot. More

John Deloach (our Beetles dude) is an absolute JOY to work with(and chat with)! He is a plethora of information and a very trustworthy individual. He makes you feel comfortable and at ease...not pushed work with(and chat with)! He is a plethora of information and a very trustworthy individual. He makes you feel comfortable and at ease...not pushed or rushed. He explains all things Toyota in a way that makes you feel informed not inundated. Thank you so much John! Was great to see you again. Everyone in the building made us feel welcomed and cared for. Would also like to thank Keith for being so kind and being a man of your word...Vincent for taking your time with us (lovely to meet you) and Nikita who is phenomenal at her job(you are a doll and touched our hearts) 10/10 recommend! More

Bought a 2026 sequoia last month. Car was missing owners manuals. Sales person Bobby Gail assured us she was gonna order us a set. I called her 2 1/2 weeks later and she said she wo Car was missing owners manuals. Sales person Bobby Gail assured us she was gonna order us a set. I called her 2 1/2 weeks later and she said she would call me back, she never did. I also emailed her, no reply. At this dealership the sales persons word is nothing. More

We are 65 years old and recognize greatness. They answered all of our questions and concerns with professional and genuine care. We will recommend them to all of our friends in the area. We w They answered all of our questions and concerns with professional and genuine care. We will recommend them to all of our friends in the area. We went to several other dealers and are very satisfied with our choice and new car purchase experience. Jody is a great salesperson. More

When I walked in I was greeted by Bobbiegail Graham. It was a great experience working with Bobbiegail on purchasing my new vehicle. She got me exactly what I was looking for. I would definitely give he It was a great experience working with Bobbiegail on purchasing my new vehicle. She got me exactly what I was looking for. I would definitely give her 5 stars More

Village Toyota in Homosassa, Florida, is a throwback to better times, when shopping for cars. I called and set an appointment. Our salesman, Christian Figueroa, was very open with us and was also quite kno better times, when shopping for cars. I called and set an appointment. Our salesman, Christian Figueroa, was very open with us and was also quite knowledgeable about not only the cars we looked at, but also what was on the lot and many features on those vehicles. The dealer made us a good deal and was helpful with all our questions. This experience was so much better than the new style dealers that have product specialists, then salespeople, then managers, then finance. This was 2 people, Christian and the finance man. Very low pressure, but a good deal. The finance man was open with us and asked us what we were looking for, rather than trying to sell us things for the car we did not need. It was a "good" car-buying experience. We will visit them again when we need a new car. Thank you, Village Cadillac Toyota. More