Over three months ago, I reached out to various car dealers asking all for a simple favor: Please let me know when you get a newer model used Prius in your inventory. I shared my upgrade preferences, knowing that they weren't deal-breakers, and out of all the sales staff/dealers I communicated with, John “Beatles Tie” DeLoach of Village Toyota-Cadillac was the only one who honored my request. A 2016 Toyota Prius III with all the upgrades I had hoped for had just come in! DeLoach reached out to me and I drove 90 miles the next day to make it happen. He accommodated me quickly, I was treated with respect and very fairly for all parties. John “Beatles Tie” DeLoach truly listened to what I wanted and he was a great problem-solver in terms of making the deal work. If you want superb customer service with integrity, honor, and a smile, go see the Beatles Tie guy!