Village Toyota

After browsing inventory at Village Toyota on the internet, Joe Petrillo contacted me by phone and we set an appointment to look at a new Rav4 Hybrid. Upon entering the dealership I was introduced to internet, Joe Petrillo contacted me by phone and we set an appointment to look at a new Rav4 Hybrid. Upon entering the dealership I was introduced to Joe and we had a pleasant conversation, he knew my objective was to find a vehicle that suited our family needs at a fair price. Joe introduced me to Brian Jennette and we began our search. I told Brian we had never even looked at a Rav4 up close and would need a test drive to see if it was even an option for us. Brian showed us what they had on the lot and suggested we take one for a drive. As we had already done our research we quickly decided that was the car for us. Instead of pressuring us into this car, Brian made sure we were getting exactly the options we wanted and offered to find the perfect for us. Having been in the car business for over 30 years, I said "How can you make this the perfect car for us?" Brian knew exactly what I meant this was a more expensive car than we planned on buying, having purchased over 50 cars over the years, how could he make this my next purchase? We did some friendly negotiating (involving Joe) and in short time the deal was done. But, what I remember the most about our purchase was the calm, relaxing, friendly, rapport we had along the way, Brian made this by far the most memorable car buying experience out of all 50 or so car transactions. I have bought cars from salesmen I've known for over 30 years. I can truly say that I will and already have recommended him to my friends with the full confidence that he will treat them as well as he has treated me. Thank you Brian! More

Thank you, Don Fortier, Sales Mgr., Bobby Trenholme,Sales for going out of their way and making us happy in purchasing our new 2021 Toyota Prius. They gave us VIP attention and answered all our questions and for going out of their way and making us happy in purchasing our new 2021 Toyota Prius. They gave us VIP attention and answered all our questions and concerns we had. After our purchase, The General Mgr. Joe Petrillo came to see us and asked if we were satisfied with our purchase and thanked us for coming to Village Toyota. We also want to thank Scott Ketchum, service who serviced our other Toyota's that we leased and purchased with Village Toyota. This is a great dealership to purchase, lease, finance, service and even to insure your car. This saves you many steps and phone calls it's an all in one dealership. We of course miss their hot dogs, popcorn and donuts and now have to mask up for safety. We will continue to go to Village Toyota for future purchases and service. More

Thank you, Dana Wilkes in helping us select our certified RAV. Dana is very knowledgeable, personable, friendly and made buying our car an easy process. We highly recommend him and Village Toyota. RAV. Dana is very knowledgeable, personable, friendly and made buying our car an easy process. We highly recommend him and Village Toyota. More

I very pleased with the service that Leroy Robison provided on February 1st. I hope that he will be with Village Toyota a long time. provided on February 1st. I hope that he will be with Village Toyota a long time. More

I was at the dealership 15 minutes early for my appointment. An hour and 45 minutes later, they had yet to touch my truck. After asking for my keys, the service writer went to talk to a mechanic appointment. An hour and 45 minutes later, they had yet to touch my truck. After asking for my keys, the service writer went to talk to a mechanic and then met me in the parking lot to give me my keys. He told me they were just about to start the job. I told him that was xxxxxxxx and not to lie to me. I refuse to be treated like xxxx just because I'm not a regular customer. I would NEVER take my vehicle to them again and will NEWER buy a vehicle from them either. They don't give a crap about their customers. More

Leroy Robinson is an excellent service advisor - always smiling , listens to the problem and goes above and beyond to make sure I am satisfied with my service ! smiling , listens to the problem and goes above and beyond to make sure I am satisfied with my service ! More

Alton Pierce was excellent ——the only problem was the truck was sold before I could get in and finish the deal. I would recommend Village Toyota to anyone looking for a new or used vehicle. truck was sold before I could get in and finish the deal. I would recommend Village Toyota to anyone looking for a new or used vehicle. More

I was very impressed!! Brian and Jacob worked together with me . I was blessed to have both of these young men to help me to decide what was a good fit for me. I really didn’t need a new vehicle but I kne with me . I was blessed to have both of these young men to help me to decide what was a good fit for me. I really didn’t need a new vehicle but I knew if it was meant to be this was going to be the day. With the Incentives and my trade I was $3000.00 over my limit but it worked out and I love my new C-HR. More

We have worked with John Harke several times. He is a great salesman and will continue to do business with him. . We went in for a recall on our Highlander and ended up buying a 2021 small suv. Great job great salesman and will continue to do business with him. . We went in for a recall on our Highlander and ended up buying a 2021 small suv. Great job John Harke More

Dana Wilkes is always a class act. Not pushy but informative. Helpful in every way. If you have a problem he will be there to fix it even if it is at your home. Thanks Dana from Ed & Linda informative. Helpful in every way. If you have a problem he will be there to fix it even if it is at your home. Thanks Dana from Ed & Linda More