Village Toyota

Leased RAV 4 over the phone. Thanks Brian Jennette for his help closing the deal on the RAV 4. We dealt over the phone and through email to make the deal happen. My wife and Thanks Brian Jennette for his help closing the deal on the RAV 4. We dealt over the phone and through email to make the deal happen. My wife and I drove up from Sarasota to sign the papers and pick up the vehicle. Turned out I did have some concern with the final paperwork! Looking over the paperwork next morning, I noticed an almost $600.00 discrepancy in Residual Value between the Lease Agreement and the Lease Quote sheet I signed earlier in Brian's office prior to signing the Lease Agreement: Lease Quote $18,560 Lease Agreement $19,140 I understand that the residual value $ is important because the higher $ the lower $ the payment. Since it has been a long time since I leased a car; I am concerned these figures will be an issue in three years if I decide to purchase the RAV4???? Regardless, I wanted to go on record to raise this issue at this time. Best Jim Botti More

Pleasure to deal with We've never had a problem working w/ this dealership. Staff from all departments are always helpful, never pushy, and always helps to get our issues r We've never had a problem working w/ this dealership. Staff from all departments are always helpful, never pushy, and always helps to get our issues resolved. More

They are AWESOME!! As usual, Village Cadillac make things go so seamlessly with expert customer service. All the employees are super friendly, accommodating and efficien As usual, Village Cadillac make things go so seamlessly with expert customer service. All the employees are super friendly, accommodating and efficient. "Ms. Debbie" (in the service dept.) is so awesome, she remembers most everyone's name, treats you like a friend, and is quick to take care of anything you convey to her. So refreshing to go into a business so professional. They get My vote!! Thumbs up for a great experience. More

Beth Narverud was great Beth did an outstanding job helping me with my new RAV4 purchase, especially since I was just returning from Germany and wanted to pick it up the day Beth did an outstanding job helping me with my new RAV4 purchase, especially since I was just returning from Germany and wanted to pick it up the day after I returned. She did an excellent job in all aspects of my purchase and will recommend her and the dealership to my friends and future purchases. More

Great service Like the title...Great Service...always personalized to my needs. Whatever the issue Dave pays attention to the detail. I drive away with the feeling Like the title...Great Service...always personalized to my needs. Whatever the issue Dave pays attention to the detail. I drive away with the feeling that the car is as it should be. More

warranty work excellent service, done quickly and correctly. The service department is the best and a big reason I have bought five vehicles over the past 15 years excellent service, done quickly and correctly. The service department is the best and a big reason I have bought five vehicles over the past 15 years from this dealership. David Becwar is super! More

Great salesman (Corey). Corey Cornelle was the best. He was polite., knowledgeable and veryi patient with elderly people. He was very respectful of the fact that I did not Corey Cornelle was the best. He was polite., knowledgeable and veryi patient with elderly people. He was very respectful of the fact that I did not know too much about getting a new car. i would recommend him to any of my friends who need to get a new car. The staff, service, etc. also did a great job. The dealership was clean and everyone was very friendly. More

Cory Corneillie We have used Cory twice now. He is pleasurable, intelligent efficient, not pushy. He answered all our questions. He can definitely multitask.very avai We have used Cory twice now. He is pleasurable, intelligent efficient, not pushy. He answered all our questions. He can definitely multitask.very available when I have called and returns calls in a timely fashion. More

New Tundra Bobby Trenholme spent a great deal of time with us and was very helpful with our purchase of our 2019 Tundra SR5. We were very pleased with our exper Bobby Trenholme spent a great deal of time with us and was very helpful with our purchase of our 2019 Tundra SR5. We were very pleased with our experience at Village Toyota and will tell our friends who may be interested in a new Toyota More

Special service campaign (wave radar sensor), Very pleased with your excellent service department, and your sevice advisor Scott Ketchum. Everything was explained in detail, and answered all of my Very pleased with your excellent service department, and your sevice advisor Scott Ketchum. Everything was explained in detail, and answered all of my questions. Great Job!!! More