Village Volkswagen of Chattanooga

After my previous car died on me, I was in need of a new vehicle so I went to Village VW wanting to look at a Jetta. I did my research beforehand and knew exactly what I wanted so I was really dreading havi vehicle so I went to Village VW wanting to look at a Jetta. I did my research beforehand and knew exactly what I wanted so I was really dreading having to deal with a pushy salesman who would try to get me to buy something other than what I wanted. When we arrived, we were approached by Dennis, who was very friendly and nice. I told him exactly what I wanted and he immediately went to check and see what they had in stock. He returned and said that they didn't have the specific car I was looking for but that he would check other dealerships in the region to see if anyone had one in stock that we could get. He offered to let me look at a Jetta that was very similar (same car, just didn't have the sunroof I wanted) while he went to check. I got in the car and fell in love with it so I was really hoping that I would be able to find exactly what I was looking for. He returned and said there were only 2 in the region but that one was exactly what I wanted, even down to the exterior and interior colors. I test drove the one that I had been looking at, to make sure I liked the way it drove and then decided to have the one I wanted transferred in, as he had offered, to buy it. Throughout the process, Dennis was wonderful about answering all of my questions, which were a lot, since this was my first time buying a brand new car. He went out of his way to contact the other dealership which was out of state, to make sure that we could secure the car. The entire process was wonderful. My car arrived today and I went to pick it up and it was everything I wanted! It even had a full tank of gas, ready for me. I could not have had a better experience at Village VW and I will definitely recommend the dealership and Dennis to my family and friends! More

I was in the market for a new car for work. I went in just to look at my options. Chad was so accommodating we felt comfortable buying that day. This was my third buying experience in Chattanooga in the just to look at my options. Chad was so accommodating we felt comfortable buying that day. This was my third buying experience in Chattanooga in the past two years. Chad blew the other experiences away. I never felt pressured, he took the time to carefully answer all my wife's questions (which was a lot) and he made sure we were comfortable every step of the way. He is an excellent salesman and I wish him the very best of luck in Chattanooga. If I ever need anything again I will look him up. More

I first walked into the dealership and was not greeted very well and after a short time of looking was ready to leave, Jon saw me looking though the cars and asked me the right questions so that I knew wh very well and after a short time of looking was ready to leave, Jon saw me looking though the cars and asked me the right questions so that I knew what I was looking for as well as making me feel comfortable with doing business at Village. More

Jace did a great job helping me understand the different options available in a new Passat and helping me find the car I wanted. I am very happy with my purchase and with the friendly, informative, and no- options available in a new Passat and helping me find the car I wanted. I am very happy with my purchase and with the friendly, informative, and no-pressure service I received. More

I never actually thought I'd be able to afford the VW I wanted. But with Chattanooga turning into a VW town now, I really wanted to support the local industry. I looked at prices online and discovered they wanted. But with Chattanooga turning into a VW town now, I really wanted to support the local industry. I looked at prices online and discovered they were lower than I thought, but actually visiting Village VW sold me. I didn't even make it to the door before I was approached and greeted by Ms Wood. And from that moment on she was my dealer. I ended up visiting the dealership three times before the actual purchase and every time she was there, remembered my name and what I was looking for, and she never pressured me for a sale. I spent a lot of time checking out cars before this purchase. I compared the Civic, Mazda 3, Cruze, Mustang, Focus, and even the Altima. But never at any of those other dealerships was I met at the door and then once I found a salesperson they always wanted to sell me what they had on the lot, not what I was trying to tell them I wanted. Ms Wood was happy to order what I wanted to take care of me and in the end thanks to lucky timing she didn't even newd to order ot. The dealership had exactly what I wanted show up on the lot just when I was ready to buy. I'm already working on getting the rest of my family in VWs now. More

This is my wifes 3rd bug she has gotten from Smitty salesman and Ron manager Mike does the paperwork Never a problem will buy #4 next year from them salesman and Ron manager Mike does the paperwork Never a problem will buy #4 next year from them More

After my local Memphis dealer was unwilling to get even close to an acceptable trade difference (they lost my business twice in two weeks!) I searched for the 2013 VW Passat TDI SEL in the color I was look close to an acceptable trade difference (they lost my business twice in two weeks!) I searched for the 2013 VW Passat TDI SEL in the color I was looking for. I submitted a quote request on a Friday night and had a reply on Saturday morning. Amber, the internet contact, quickly turned me over to the sales manager, Greg Pope, who accepted my offer without having seen my trade. I immediately hopped into my trade and made the 300 mile trip to save $1,000 on a very high demand vehicle. I arrived 15 mins before closing and noticed that Greg had the vehicle prepped and waiting by the front door. He assigned his rookie salesman, Jace "Grasshopper" Flatt to finish the paperwork and deliver the car; he did a great job. Greg and his staff stayed late, finishing the transaction in record time...if only every car deal could be this easy! Village VW has earned my loyalty. It was worth the 10 hour drive to give my business to a company that actually wants to sell cars. More

My husband and I went by the VW dealership to look at a bettle bug. We were not planning to buy a car that day. Fred greeted us and answered all our questions, and went out of his way to make us comfortabl bettle bug. We were not planning to buy a car that day. Fred greeted us and answered all our questions, and went out of his way to make us comfortable. Although it took until 8pm (i think they close at 7) we went home with a 2012 bug. If you are interested in a VW and do not want to be pressured, call Fred he will take good care of you. More

JP was the Best Sales Person that we have had the Pleasure of buying a New Car from. Very Very Helpful and takes time to explain everything about the Passat we Purchased From Village VW. Great Dealer Pleasure of buying a New Car from. Very Very Helpful and takes time to explain everything about the Passat we Purchased From Village VW. Great Dealership and Great Staff to make you feel at home when looking to buy a Car. Thanks To Everyone at Village V.W. Mr.& Mrs.Campbell More

I had bought a car from Lynn 3 years ago, and had a wonderful experience. Lynn Wood was a great saleperson, and she took all the time in world to show me the right car at the right price. I had a wond wonderful experience. Lynn Wood was a great saleperson, and she took all the time in world to show me the right car at the right price. I had a wonderful first experience purchasing a new VW and I believe it was all due to the professionalism and caring attitude of Lynn Wood. About 5 months ago, I heard about the new Passat that was being introduced into the market place, and decided to stop by and find out more about it. Again, Lynn was very informative and was not pushy or tried to sell me on a new car. In the past 2 1/2 years, my previous Passat had been treated with care and the tech people had done a great job with oil changes and taking care of my initial car purchase. They were always prompt in getting the job done, and there were never delays or excuses. The dealership always provided a ride to and from the dealership to make it more convenient to get the car serviced. I wanted this to continue, so I was sold on a new car. I love my CC, and Lynn Wood was able to provide another great experience in purchasing another new car from your dealership. Overall, great experience, and no pushy sales tactics in the part of Lynn Wood. I have enjoyed all of my experiences with VW of Chattanooga. I will continue to recommend Lynn Wood to all of my family and friends, and I have actually purchased two additional Jetta's for 2 of my adult children. If you want to a great experience, ask for Lynn Wood, and you will have the same great experience I had. More