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Village Volkswagen of Chattanooga

Chattanooga, TN

Overview
Employees
Reviews
4.5
799 Reviews
Village Volkswagen is proud to be your local factory dealer. At Village Volkswagen our customer satisfaction scores prove that we are the best place to buy your new or used vehicle. Whether you're shopping for a new car, looking for parts and accessories or need to have your vehicle serviced, you'll find what you need at Village Volkswagen
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6001 International Drive

Chattanooga, TN

37421

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Top Reviewed Employees

Chris Hayden at Village Volkswagen of Chattanooga

Chris Hayden

Finance Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 57 Reviews
Jeff Newell at Village Volkswagen of Chattanooga

Jeff Newell

New VW Sales Manager
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 55 Reviews
Charolene Smith at Village Volkswagen of Chattanooga

Charolene Smith

Service Advisor
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 38 Reviews
Dakota Dillard at Village Volkswagen of Chattanooga

Dakota Dillard

Service Advisor
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 31 Reviews
More Employees

Latest Reviews

July 27, 2026

Charlene and Patrick were fantastic! I needed my windshield recalibrated after getting it replaced elsewhere and they worked with my schedule to get it in. And got it done faster than I More
by andrew Tucker

Employees Worked With

Jeff Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charolene Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Dillard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick

July 26, 2026

Great experience dealing with Chanel, Chris and Jacob when we bought our car. Would recommend. More
by YBWELBORN

Employees Worked With

Chris Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chanel

April 20, 2026

I took my VW to their repair shop after some issues. After waiting for multiple hours, I was told by a salesman, Dakota/ "Cody", multiple parts including battery and alternator needed replaced and provi More
by A.V.

Employees Worked With

Dakota Dillard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
More Reviews

Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Home Delivery
  • No Contact Transactions
  • Free WiFi
  • Pet Friendly
  • Shuttle Service
  • Vehicle Sanitization
  • Home Test Drives
  • Television
  • Vending Machines