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Village Volkswagen of Chattanooga

4.8

480 Lifetime Reviews

6001 International Drive, Chattanooga, Tennessee 37421
Call (423) 855-4981

480 Reviews of Village Volkswagen of Chattanooga

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January 11, 2019

"We Own Our Third VW Thanks to Village VE & Smitty!"

- MoodyMolavi

My wife and I have bought many cars together. After a 5 minute conversation with Smitty, he delivered the EXACT vehicle we were seeking. It is perfect! It has everything we wanted! My wife loves it! She does so much for our family. She deserves this fantastic machine as a thank you from her family for always being there before we know we need help. Thanks to Smitty for delivering this Tiguan, and thanks to Robert for the quick and easy financial process! We love Smitty and Village VW!

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Recommend Dealer
Yes
Employees Worked With
Tom "Smitty" Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Rumfelt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 06, 2019

"Love My New Car"

- carguyKeith

I Love my new car. This us my first VW and I am so impressed with it. I am so glad we have VW in Chattanooga. I had a Great Salesman Jim Graves. Thank You Jim for all you did for me and all your help.

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Recommend Dealer
Yes
Employees Worked With
Jim Graves
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Rumfelt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 31, 2018

"Good experience"

- Mei

If took a while, but I finally got the car I like. I liked the car that was sold. Smitty found one that I liked for me. Thank you! Smitty!

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Recommend Dealer
Yes
Employees Worked With
Tom "Smitty" Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dakota Dillard
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 31, 2018

"New Tiguan "

- Sean

This was our 2nd new purchase from Villiage VW and Smitty. He is the best car salesman I’ve ever dealt with. He takes time to learn what you’re looking for and makes the buying process easy.

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Quality of Work
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Recommend Dealer
Yes
Employees Worked With
Tom "Smitty" Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Rumfelt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 30, 2018

"Smitty is always happy and helpful "

- Emcdonald

I have bought two cars from Smitty and this dealership this year and have enjoyed every visit. Everyone at the dealership is very kind and always trying to help!

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Recommend Dealer
Yes
Employees Worked With
Tom "Smitty" Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 29, 2018

"Awesome service! Awesome car!"

- sarahpoole0927

I had an amazing experience with getting my car at Village Volkswagen in Chattanooga! Smitty is so helpful and so so nice! Would recommend to everyone!

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Recommend Dealer
Yes
Employees Worked With
Tom "Smitty" Smith
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 20, 2018

"Another VW rip off!"

- Disappointed-Buyer

My 2 recent experiences with Volkswagen dealerships have been less than desirable. Today I paid $130. to the Chattanooga dealer I purchased from to tell me two window regulators are going bad and need to be replaced for $1400. plus. defective part if both go bad right.... Last month I paid the Miami Dealership $2500. because a defective oil gasket leaked oil onto the water pump gasket causing it to leak. Both dealerships knew this as a common problem. I'm sure the issue is a Volkswagen Company problem. Profits over Quality. DON'T buy a Volkswagen unless you just want to support the local dealership. Staff was professional and polite while Volkswagen sticks it to you.... PS. I bought the window parts on-line for $350. and found a local certified shop to install for $265.

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Recommend Dealer
No
Employees Worked With
Charolene Smith
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 20, 2018

"The Best!"

- Quinnie61

Second car from this dealership, and cannot say enough how they conduct their business. Our sales agent Jim Graves works hard to make sure your needs are filled, and does so if a friendly caring manner. Brian Johnson the sales manager who I dealt with on both car will do everything possible to make the right deal, and also in a friendly professional way. Add to this the great service department and I am a happy Village VW customer.

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Recommend Dealer
Yes
Employees Worked With
Jim Graves
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Robert Rumfelt
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Johnson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Megan Klemann
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 20, 2018

"Great Experience!!"

- Cruisegirl Sherry

Jim, Katie and the entire staff made this such a great experience! They worked to find a vehicle in my budget range and I am loving my new Atlas! Very roomy and drives great!!

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Recommend Dealer
Yes
Employees Worked With
Jim Graves
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Katie B
December 13, 2018

"Excellent fast service"

- Deb

Fast service and even got my car washed which is a great extra. Jacob was super friendly and very enjoyable to deal with. Very happy!

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Recommend Dealer
Yes
Employees Worked With
Jacob Widener
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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