
Vision Buick GMC
Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Service is great but they sell your info/phone number to third parties. Same day I took my car in for service I got 3 calls with the caller id of the dealership offering to buy the vehicle, extremely frustr third parties. Same day I took my car in for service I got 3 calls with the caller id of the dealership offering to buy the vehicle, extremely frustrating when at work. Service reps confirmed it happens, not their fault. Management should rethink this. More
The new ownership leaves something to be desired! The exterior needs to be cleaned up and more presentable. The parking lot finally was repaired. I feel since the new owners took over it has gone The exterior needs to be cleaned up and more presentable. The parking lot finally was repaired. I feel since the new owners took over it has gone downhill. Was not happy when I was told my oil change was $104!!! Then before my vehicle was done, the service girl let me know that the person performing the oil change somehow thought I wanted my brakes inspected and presented me with a $1600.00 quote. Needless to say my brake service is being done else where and I'm thinking twice about returning for another $104 oil change.....that was with a $10 off coupon. More
I really liked Luis Castro! He felt knowledgeable and Honest! I might have seen Rachel last time and it was pretty straight forward. Very Nice shop and quality work. He felt knowledgeable and Honest! I might have seen Rachel last time and it was pretty straight forward. Very Nice shop and quality work. More
Worst experience of my life from the sale, to the communication, and to the services that are promised but not given in the end. Raised the price of vehicle while on my way to the dealer with money communication, and to the services that are promised but not given in the end. Raised the price of vehicle while on my way to the dealer with money down on the car. Never received the rust proof coating or the ceramic coating all their vehicles supposedly come with. Damaged headlight was replaced with aftermarket junk so the hood would hardly latch, and delivered the car to me that way to avoid paying for OEM parts even though that was part of a signed deal. Nobody from sales, or even the general sales manager will return your call once you report an issue to them. Highly recommend going absolutely anywhere else. More
Mechanic broke my oil cap made me pay for it and I had to wait 3 hours for them to do a basic tire rotation/oil change. Then charged me $180 for everything never going back here. Anyone who reads this please wait 3 hours for them to do a basic tire rotation/oil change. Then charged me $180 for everything never going back here. Anyone who reads this please just do it yourself it’s not that hard I just didn’t have the time but I’ll will make time in the future. More