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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,431 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,431 reviews

April 19, 2021

I thought I'd done this review. Courteous, completed service in a timely manner, friendly. Waiting area clean and they followed CDC recommendations of the distance one should be spaced, as well as every More

by bhzs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, forgot the man's name.
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Apr 20, 2021 -

Vision Buick GMC responded

Reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Vision Buick GMC!

April 16, 2021

I felt I was treated fairly and got a fair price. Thank you vision will look forward to using your service department and buying more cars in the future More

by stownsend2
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan F.
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Apr 20, 2021 -

Vision Buick GMC responded

Thank you so much for your feedback! We are happy to hear you were able to find what you were looking for! Thank you for taking the time to leave such a positive review!

April 14, 2021

Rust was hidden and was told there was no rust, also steering wheel was covered over to hide where and tear. Very unsatisfactory for me. More

by Samuel Jon Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carl D.
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May 24, 2021 -

Vision Buick GMC responded

Hi Samuel, I appreciate you bringing this experience to my attention and apologize for your time at our dealership. Our goal is to ensure that every customer receives a Truly Exceptional Customer Experience. I would like to extend my sincerest apologies and encourage you to contact me so we can discuss this matter further. You can reach me at 585-509-1200, my name is Dan and I am the owner.

April 11, 2021

Excellent service I will definitely be back and will recommend to anyone. Very friendly and they made sure I was completely satisfied from the beginning to the end More

by esdras.negron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil P., Jeff T., John Pollard
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Apr 20, 2021 -

Vision Buick GMC responded

We are happy to hear that you had a wonderful experience! Your recommendation means so much to us and we're so happy to have earned it. We hope to see you soon!

April 10, 2021

Excellent service n very very helpful people d service I got n help from Dan n Jeff is very amazing they REALY REALY excellent job More

by CECILIABURFORD001
Recommend Dealer
Yes
Employees Worked With
Dan F., Jeff T., John Pollard
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Apr 20, 2021 -

Vision Buick GMC responded

Cecilia, this is wonderful to hear! Our service department holds its services to the highest standards and always tries to work efficiently and quickly. We are happy you found this to be the case during your visit!

April 06, 2021

During my visits to Vision GMC / Buick, I have been treated with respect and courtesy by every one of their personnel. The wait time for service is reasonable and the Salesman knows me by name. It is a More

by PASARDANO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A.
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Apr 20, 2021 -

Vision Buick GMC responded

We're glad to hear you enjoyed your visit! Customer satisfaction is our top priority so it is amazing to hear we have achieved this! Have a wonderful day!

April 06, 2021

Dmitriy is always a pleasure to work with. Will do business with Dmitriy and Vision again. Always a good buying experience. A+A+A+A+ More

by DONNA.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., Jeff T.
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Apr 20, 2021 -

Vision Buick GMC responded

Thank you Donna for your praise and kind comments about Dmitriy and our team! We appreciate your support!

April 05, 2021

Dmitriy is the best sales person I have ever dealt with !! He walked me through ordering my new truck and made it a very enjoyable process. This review is a few months late as I just found this page when I More

by Harold W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitriy A., Tim P.
Print
Apr 20, 2021 -

Vision Buick GMC responded

Hi Harold! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit with Dmitriy. We thank you for the wonderful review and look forward to your next visit!

April 03, 2021

My experiences with Vision Buick GMC on Panorama Trl have ALWAYS been EXCEPTIONAL! My father-in-law always felt the same. Now I know why. More

by CFEDRAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALL the service staff
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Apr 20, 2021 -

Vision Buick GMC responded

We're so glad that we were able to go above and beyond your expectations! We strive for excellent customer service here!

April 03, 2021

A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A+A More

by david bridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier was very friendly
Print
Apr 03, 2021 -

Vision Buick GMC responded

Thank you David. We sincerely appreciate your business and you taking the time to post a review. I will make sure the cashier hears your praise. Jen does a fantastic job and represents us well. Thanks again. Tim Pearce General Manager

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