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Vision Buick GMC

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.1
1,330 Reviews
Thank you for making your way to Vision Buick GMC, your certified Buick, GMC dealer serving drivers throughout Rochester and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner. Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Vision Buick GMC in Rochester today for quality vehicles, a friendly team, and professional service at every step of the way.
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800 Panorama Trail South

Rochester, NY

14625

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Showing 1,330 reviews

December 30, 2025

The service performed on my Yukon was done above expectations..Scott and the service team keeped my wait time to a minimum..I definitely will be servicing all my vehicles.there.Thanks Vision . More

by Carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
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Dec 31, 2025 -

Vision Buick GMC responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 30, 2025

Definitely a lack of communication when I brought my vehicle in to get repaired. I had to repeatedly call and email to get a response. Also, my daughter brought her car in for inspection, oil change and More

by ronalee529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Knight
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Dec 30, 2025 -

Vision Buick GMC responded

Rona. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

December 30, 2025

Took great care of me We're very attentive and helpful even when times took a little longer with things More

by GALVARADO03
Recommend Dealer
Yes
Employees Worked With
Justin
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Dec 30, 2025 -

Vision Buick GMC responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 29, 2025

I already had my mind set on something and they made it happen for me. Im thankful for them. Hoping to possibly lease in the future and Id like to work with them again. More

by GLAWRENCE_1987
Recommend Dealer
Yes
Employees Worked With
Amelia and Eric
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Dec 30, 2025 -

Vision Buick GMC responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 29, 2025

I took my truck in for an oil change and was happy with the service. Scott took care of everything! More

by PETE.KELLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick S.
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Dec 30, 2025 -

Vision Buick GMC responded

Thank you for bringing this to our attention, Pete. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

December 28, 2025

One the the best dealerships I have ever been too. They treat you with respect and they are extremely efficient! More

by JKNIGHT8826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Camp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan F., Nancy C-L., Nick S., Mike Hutt, Michelle P.
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Dec 30, 2025 -

Vision Buick GMC responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 27, 2025

Working with Jake made my entire experience very smooth and easy. Would highly recommended working with them. More

by NICOLE.FORNATARO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake
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Dec 30, 2025 -

Vision Buick GMC responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

December 24, 2025

The dealership was very accommodating and courteous. Michael did a great job showing the Yukon I ultimately bought. He took the time to answer my questions. I truly felt I had his undivided attention. More

by HALEYM2
Recommend Dealer
Yes
Employees Worked With
Michael Smith
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Dec 26, 2025 -

Vision Buick GMC responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 23, 2025

Outstanding service and customer service ? ? Just keep up the good work ?? and don't change your service More

by sonnyweaver65
Recommend Dealer
Yes
Employees Worked With
Kevin
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Dec 24, 2025 -

Vision Buick GMC responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 21, 2025

Two visits. Still not fixed. Not great communication This automated system is indicative of the issue. Generally crap customer service. More

by Brandon.beardsley
Recommend Dealer
No
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Dec 24, 2025 -

Vision Buick GMC responded

Brandon. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

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